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Grisport UK Reviews 

416
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the walking shoes and boots, noting their comfort, durability, and waterproof capabilities. Many appreciate the fast and efficient delivery service, often receiving their orders within a few days. The ordering process is frequently described as easy and seamless, contributing to a positive overall experience. However, some customers experienced issues with product sizing, finding boots to be either too large or too small despite ordering their usual size. A few reviewers also reported problems with the waterproofing of their boots failing after a short period of use, leading to damp feet. Additionally, some people mentioned dissatisfaction with the insoles of certain boots, finding them too thin or lacking support, which caused discomfort during long wear.

What people talk about most

Product

People report positive experiences with product, often highlighting the comfort and quality of the footwear,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Order

Customers generally express satisfaction with the ordering process, finding it easy and reliable, with many... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very comfortable, high quality walking shoes (men’s Tilbury) - wearable straight out of the box. Fantastic value - with an additional £20+ of free high quality socks and a useful Spork (travel knife,... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more

Rated 5 out of 5 stars

Arrived very quickly. The Poseidon GTX safety boots were comfortable at first wearing. He especially liked the extra width for his broad feet. The lacing system allows for easy adjustment. Especially... See more

Rated 5 out of 5 stars

Yet another pair of quality walking boots, both of us have had. several pairs over the decade and wouldn't shop anywhere else for our outdoor footwear. Always quality boots, fast delivery and value fo... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

416 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(416)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Massive fan

Yet another pair of quality shoes from grisport.
Day to day I live in my Aztec boots and because of this I took a punt on pair of the zinc steel toed trainers and I'm not disappointed.
Comfy straight out of the box , no fatigue after my first day wearing them , cannot complain.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and high quality

Very quick delivery for my shoes. As a keen walker, this is the third pair of Dartmoor walking shoes I have purchased and they always serve me very well and are comfortable from the very first time they're worn. The accessory pack that came with them was also good quality and useful.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased walking boots from…

I have purchased walking boots from Grisport for quite a number of years now, and have always found the boots to be of a great quality, and always been comfortable and hard wearing.
I wear my boots all year round , and most days of the year. I live in a rugged area of west coast of Scotland and I’m out every day walking my dog,in all weathers be it over rugged rocks, up hills, along the beach these boots have always stood the test of time.
Fast delivery and amazing free items thrown in as well.
New pair arrived to day, and they look great.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company offering a huge selection…

Great company offering a huge selection of outdoor footwear. Very well designed website to facilitate browsing/purchase. I have purchased a number of times and have always been delighted with the quality of the products. Delivery very fast and kept well informed about progress. The company offers a points based reward scheme. Very pleased with my new walking shoes.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and value for money

Following my wife’s previously excellent experience when she purchased Grisport walking boots, I ordered four pairs of boots to try for fit and comfort. They were delivered in a couple of days. I decided that the Fuse boots best suited my needs and were very comfortable. Unfortunately, I noticed a very slight fault which I was concerned would cause problems in time. I spoke to Jenny in head office who immediately sent a replacement pair which were perfect. I have been climbing and walking for 35 years with several pairs of footwear under my belt and have never experienced such excellent service, comfort from the outset and outstanding value for money. I have no hesitation in recommending Grisport!

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Great, but recently issues with fit

I've used Grisport for a number of years. Their waterproof trekking shoes have been pretty good for me until recently. I have feet with narrow heels, which is unusual in the UK, and previously I found that the majority of Grisport shoes fit me well. More recently they seem to have adjusted their fit to make the shoes wider (and market a wide-fit range) and so the more recent models don't fit me so well. But otherwise the shoes are great.

I also recommend their merino hiking socks - I wore them for a month during a scientific expedition to Greenland and they were excellent, definitely the best socks I used on that trip.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Easy online ordering, rapid free delivery, excellent quality and comfortable Airwalker shoes, no breaking in required. I've now bought more than a dozen pairs of Grisport boots and shoes over several years - all excellent and great value for money.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Ladies Bodmin Black Walking Shoe

Ordered pair of walking shoes on Sunday and they were delivered on Wednesday - great service.
On first trying them on they fit well and are comfortable. Very pleased with these shoes. I have Grisport boots and they’re amazing. Fingers crossed the shoes will be too!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience of first rate products

I have ordered several pairs of boots and shoes from this company over the years and continue to be amazed at the customer support. This includes making returning unwanted items very easy. Add to this the excellent quality of their products at very reasonable prices and the free gifts, and one gets a company that I have no hesitation in recommending to anyone.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellence in footwear and customer service

Excellent, speedy delivery (next day!) of my birthday treat to replace another supposedly reputable brand that had not lived up to promise.

I chose the lovely Lady Lakeside hiking boots (a toss up between these or the Lady glide grey trekking boots), with free extras (Grisport Merino socks, sports towel and spare laces).

Wore my fab new snazzy purple boots yesterday for the first time, (straight out of the box, no bedding in needed) along with the cushioned heel, moisture wicking nicely fitting merino socks, on a hike around New Mills, Derbyshire.

Perfection. A great fit, top quality, super sturdy without feeling heavy, waterproof (because of course it did rain!), comfy, Vibram soled supportive footwear - why didn't I discover Grisport sooner?

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Repeat purchase - great quality boots

I'm on my 4th pair of safety boots from Grisport now. My previous pair lasted 6 years - I've finally worn the soles out! My latest purchase of safety dealer boots arrived quickly, with free delivery & are comfy straight out of the box. The design has changed though & I shall miss the external toe bumper caps.
Overall - fit is great, quality seems just as good & value is great (not the cheapest boots out there, but I work 5 days a week in these & they are the only brand I have bought again)
Hoping this pair lasts as long.

4 June 2026
Unprompted review
Rated 2 out of 5 stars

These are not waterproof

These are not waterproof. Worn today in the rain and felt my toes may be damp. When i removed the shoes my socks were damp! Very disappointed as love the style. Will be sending them back.

3 June 2026
Unprompted review
Grisport UK logo

Reply from Grisport UK

Thank you for taking the time to leave your review. We’re really sorry to hear that your shoes have let in water, especially as you love the style.

Our footwear is covered by a 12-month warranty against manufacturing defects, and from what you’ve described this may possibly be an issue with the waterproof lining. We would certainly like this to be looked into for you.

If you purchased directly from us, please use the free returns label provided so the shoes can be returned for inspection. If you purchased them from one of our retailers, please contact the retailer directly and they will be able to guide you through their returns or warranty process.

We’re sorry for the disappointment caused and hope this can be resolved for you quickly.

Rated 5 out of 5 stars

Excellent products

Excellent products, purchased a pair of walking boots and they are the best boots I have ever worn. No blisters or sore feet even after a 10 mile hike. With the purchase was a free pair of merino socks and they are so comfortable that I have purchased a further 4 pairs for future use. They wick away the moisture and fit like a glove. Excellent company and deserve to thrive. Buy with confidence, you won’t be disappointed.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Second to none

I have used this company before when I wanted some comfortable robust boots to walk my dog I. The Lake District Yorkshire Derbyshire and my boots which I have now had for two years fitted that bill but also the comfort of putting them straight on and going for a good walk was brilliant . I have now ordered myself a pair of walking shoes and my hubby on his second pair I would not review unless I believed and used something myself . One more tick in the box, the shoes I have just ordered Gravity grey walking shoes came with in two days, again straight on and comfortable.
Thank you grisport customer. Service brilliant I cannot recommend this company enough

29 May 2026
Unprompted review

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