Grillnetics Reviews 38

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I could not be more pleases with my Grillnetics experience. Not only did they put in a lot of time to design my project and walk me through all my options but they also immediately jumped on an issue... See more

Rated 5 out of 5 stars

Great Product and easy to assemble. My kit included: sink, oven, 2-burner stovetop, waist bin, 2-drawer fridge, 3-drawer storage, 2-door cabinet. Mick Sage held my hand through the entire process.... See more

Company replied

Rated 5 out of 5 stars

We started working with Grillnetics last year to help us find the right modules for our outdoor BBQ area (14ft long). Then this winter as we built it, we discovered a panel we needed. It was immedia... See more

Company replied

Rated 2 out of 5 stars

Salesperson evidently did not know what he was selling. Trash/Propane drawer sent to me was the larger one when I was supposed to receive the slim one in order for it to fit my cabinetry as designed.... See more

Company details

Written by the company

Outdoor Kitchen Cabinetry


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great company to do business with, great product

I could not be more pleases with my Grillnetics experience. Not only did they put in a lot of time to design my project and walk me through all my options but they also immediately jumped on an issue I had and resolved it in record time. The system works just as advertised and the service is fantastic. Jason Bunch and his team made my project significantly easier.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Grillnetics is the best DIY BBQ system…

Grillnetics is the best DIY BBQ system for an average handy person can buy. The system came pre-cut and only assembly is required. After looking at several DIY BBQ system, I am glad that I went with Grillnetics.

8 March 2021
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Reply from Grillnetics

Hi Viet, thank you so much for your excellent review. We're thrilled that you chose us and that you had a pleasant experience. Please let us know if we can do anything else for you.

Rated 5 out of 5 stars

I used Grillnetics to build my outdoor…

I used Grillnetics to build my outdoor kitchen. The modular aspect of their product was what I was looking for. I contacted Grillnetics and the rep I worked with explained every question and thought I had. They provided me drawings in a timely manner. I had several drawings made until the best combination for my space was achieved. The process of ordering the product was very simple and the turn around time was what we, as customers, would hope for. My shipment arrived packed well. I did have a couple of pieces that were not correct, however, a phone call to my Grillnetics rep had it solved and overnighted the replacement. I base customer service on how they handle problems and errors. If there aren’t any problems then there isn’t any real customer service to rate. My service was what we all hope for. Problem solved and taken care of promptly. I would certainly use Grillnetics again and I would recommend their product and service to anyone looking to build an outdoor kitchen. Nothing is perfect, so as long as we all know that, quality product and service is the best a consumer can hope for. I received that from Grillnetics and my rep was available and helpful thru every step. 5 stars from my experience. Thank you Grillnetics and my rep Jason, it was a pleasure.

2 March 2021
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Reply from Grillnetics

Thank you Ray for your review. We're thrilled that we were able to help you build your outdoor kitchen and resolve your issue immediately. Please let us know if you ever need anything.

Rated 5 out of 5 stars

The entire experience was pleasant and…

The entire experience was pleasant and comfortable. I am in the business of selling outdoor kitchens, and found the convenience and affordability astonishing.
The installation was simple and easy.

I highly recommend this product to everyone!
Larry Lindsey
BBQGRILLSERGEANT

1 March 2021
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Reply from Grillnetics

Hi Larry, thank you so much for your great review. We're thrilled that you as a trade partner loves using our products. Please let us know how we can assist with your future jobs.

Rated 4 out of 5 stars

Mick was great and very helpful and…

Mick was great and very helpful and responsive.

The instructions on the size of the cut-outs could have been better (i.e. the stone countertop needs to be considered).

I am overall really happy with the outcome and would definitely recommend Grillnetics.

26 February 2021
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Reply from Grillnetics

Hi Feix, thank you for your review. We appreciate the feedback and will take a look at the instructions again to see how we can improve them. If there is anything else we can do for you, please let us know.

Rated 5 out of 5 stars

Grillnetics is awesome!

We had some minor issues that were handled by the pros at grillnetics. I would definitely use them again!

26 February 2021
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Reply from Grillnetics

Thank you for the great review Anthony. Please let us know if we can do anything else for you.

Rated 5 out of 5 stars

Thank you so much Jason for helping me…

Thank you so much Jason for helping me design my dream outdoor kitchen. I wanted to build this myself but also wanted a safe strong and beautiful kitchen island. I am still working on putting this together but LOVE the ease of the Grillnetics frame system.

25 February 2021
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Reply from Grillnetics

Hi Victoria, thank you for your great review. We love helping clients create the outdoor kitchen of their dreams. Please let us know if we can be of any further service. We're glad you found the Grillnetics cabinets easy to assemble as well.

Rated 5 out of 5 stars

Outdoor Pavilion

Great Product and easy to assemble. My kit included: sink, oven, 2-burner stovetop, waist bin, 2-drawer fridge, 3-drawer storage, 2-door cabinet. Mick Sage held my hand through the entire process. I made a measurement error and Mick sent me replacement parts within 2 days!
The people at Grillnetics are true professionals and genuinely care about getting you a great design and quality products. All the items listed above were top shelf.

25 February 2021
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Reply from Grillnetics

Hi Steven, thank you so much for the positive review. We're thrilled that you love the design and our products. Please let us know if we can do anything else for you.

Rated 3 out of 5 stars

Partial and slow delivery

Partial and slow delivery. Great initial follow up prior to sale.

25 February 2021
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Reply from Grillnetics

Hi Gary, thank you for your review. Sorry about the partial delivery on the stainless drawers. We do our best to ship orders complete and within the promised time frame but sometimes we run into incidents like this. Thanks for working with us and please let us know if we can ever be of any support in the future.

Rated 5 out of 5 stars

Excellent

Excellent. Well made product.

25 February 2021
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Reply from Grillnetics

Thanks Robert for your positive review. We're thrilled that our products met your expectations.

Rated 5 out of 5 stars

Mick Sage was an absolute ROCK STAR

Mick Sage was an absolute ROCK STAR. No question was met without complete and professional answers. We are planning a new home now and Mick and Grillnetics will absolutely be involved!

25 February 2021
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Reply from Grillnetics

Hi Anthony, thank you so much for your glowing review. Our goal is to provide you with the assistance to make your outdoor kitchen project a reality. We look forward to seeing your completed project.

Rated 5 out of 5 stars

The ease of assembly and quick response…

The ease of assembly and quick response to any questions, made this install a breeze! I will be using these cabinets on all my future outdoor kitchens.

25 February 2021
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Reply from Grillnetics

Thank you for the awesome review Patriot Contracting. We're thrilled to be your cabinet maker of choice. We look forward to working with you again.

Rated 5 out of 5 stars

Super happy with my Grillnetics system

Super happy with my Grillnetics system. My salesperson Jason was knowledgeable and responsive and the cabinets are very sturdy.

24 February 2021
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Reply from Grillnetics

Hi Rodolfo. Thank you for the excellent review. We're pleased that you love both our product and personalized service. Please let us know if you ever need anything else.

Rated 5 out of 5 stars

The sales associate

The sales associate, Jason, made all the difference in the world!

24 February 2021
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Reply from Grillnetics

Thank you for the positive review John! Please let us know if we can be of any further assistance.

Rated 5 out of 5 stars

I recommend Grillnetics 10 out of 10…

I recommend Grillnetics 10 out of 10 times.... Evan was wonderful in working with me, to design my dream kitchen. He kept making changes for me and his communication was spot on. The team designed a customer corner piece for me that turned out amazing. The whole kitchen assembly was perfect, easy to assemble and they had thought of every detail. The self leveling feet are a game changer.

18 February 2021
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Reply from Grillnetics

Jonathan thank you so much for your incredible review. We're thrilled that you had such a great experience with our team and the product. We pride ourselves on excellent communication and an incredibly intuitive product and process. Please feel free to reach out to us if you ever need anything.

Rated 5 out of 5 stars

Custom Outdoor Kitchen Made Easy

Custom Outdoor Kitchen Made Easy
The customer service at Grillnetics is wonderful. They took the time to understand my project, helped design it, and walked me through the assembly process.

18 February 2021
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Reply from Grillnetics

Thank you for the positive review Robert! We at Grillnetics strive to simplify the process and ensure you get your dream outdoor kitchen.

Rated 5 out of 5 stars

Amazing product

Amazing product, easy installation, and the customer support is top notch. Highly recommend grillnetics!

18 February 2021
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Reply from Grillnetics

Thanks KS for the great review. We're happy you're pleased with the Grillnetics product and support.

Rated 5 out of 5 stars

Customer service and product was great

Customer service and product was great. I will definitely use Grillnetics again.

18 February 2021
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Reply from Grillnetics

Brian thank you for the positive review! We look forward to working with you on future projects.

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