Greenwheels Reviews 3,776

Great cars, and excellent availability. I personally really like electric cars, and I'm glad Greenwheels promotes this. I wish for them to expand more around the NL and EU. I also like their administr... See more

Very streamlined experience for a competitive price, this is exactly what I want from a rental service. It's also nice how you can spontaneously get a car an hour in advance as long as its available.... See more

Easily available cars near me. However, there have been instances where I was forced to pick up car from another location, since the earlier user parked it at a long distance away , while I had to bri... See more

Greenwheels is affordable and convenient which is great. The first time I used it I didn't use the calculate trip section correctly (it's automatically set at 0km) so I was very surprised at my first... See more

Very good car, very friendly and efficient customer service, less happy with the electric cars for completely depending on Bluetooth connection to open and use the car. I couldn't connect my Android... See more

This company is to be highly trusted. The communication was excellent and punctuality perfect. Our driver-guide Adrian was very polite, very kind, careful, with good ideas and knew how to deal wit... See more

GreenWheels is a reliable and convenient car sharing service. We use it often for short distances around the city when the bike is not an option. Booking it is easy and fast. This weekend we even trie... See more

Super easy to use the app and unlock the car. However the company needs to do a better job keeping the interiors clean! The car I rented was really dirty inside with food crumbs/debris and the seats w... See more

The Vehicle was in operating order, found it right in its spot, and there was minimal damage to the car. It ran fine, good gas milage, and the app made the experience eeasy! Also, called the customer... See more

Smooth, well thought out system, good customer service. Cars are basic but work well. It is very similar to other systems, like communauto in Montreal. The focus is on functionality and eco-awareness.... See more

We have been car free for almost 4 years now and greenwheels has made this definitely easier. It's an easy booking system, simple but safe cars and responsive customer service.

I have always liked Greenwheels but this time I felt like the car was going to give up while riding. A lot of disturbing sounds coming out that you can hear any second when you change the gear, use th... See more

Love the concept of sharing a car, for the environment and myself - I don’t need one all the time but sometimes it’s handy! The system works pretty well and there are cars everywhere - I love and rec... See more

Many locations around city. Easy to book and open car via app. Just make sure to turn on the lights as several cars are still manual in this respect.

Easy and straight forward experience from beginning to end. App is very user friendly and once you open the car, the app clearly walks you through all steps to get it started. Very convenient as t... See more

The car did not open with the applicaton. I was about engaging the servicedesk. Also I was painfully missing the holder for my mobilephone. I was using navigation application on my phone. I guess m... See more

Really simple to use, lots of cars available all the time. Theres not so many automatics but for me that’s not a problem. App is super easy to use. It’s not the cheapest - the costs can add up quickly... See more

The concept worked great, until you rent a car for a seemingly reasonable price but then get an invoice of more than double the amount. Multiple emails went to the customer service but no reply. And w... See more

Everything is perfect but the car is dirty from inside and also there’s no phone holder inside the car so people can’t use GPS very good please put phone holder inside the cars thank you.

Everything was good, except for the damage report, I'm just arriving at the car, how am i supposed to know how the damage got there? So done with apps and questionnaires with limited answers, no grey... See more

Flexibility and easiness to book I have been using Greenwheels for over 3 years now, and even in this period the service has gotten better with the process of initiating and closing a renting becomin... See more

Cars are usually available whenever needed and close by. The fleet seems to be in the process of being upgraded, so new cars seem more available. The rates per hour and kilometre are good value too.

Very easy and reliable. Cars are always clean and tidy. Price is always a bit more than expected but at short notice super easy.

Overall, it seemed like a nice service. However, the went no contact after wrongly fining me by ignoring multiple attempts to object the fine. One day the designated Greenwheels parking spot w... See more

Really conveniently located near my home. Almost always available when I need it. Went for a quick shopping trip and no issues at all.

Always convenient and any time I have an issue the team is amazingly fast, courteous, and effective! Cannot wait for a slightly better car.

that was all good. I liked the Seat car. To be honest, I didn't like Wolkswagen UP cars. The last feedback is about UX of using app. When I want to do end booking, I have to start booking and th... See more

Easy to locate the car Good condition cars User interface of the app is awesome Help menu is also good No hassle operation

Excellent availability of car to use when you need, though if it is affordable for long distance trips, it will be really thoughtful and 10/10

Car was quite clean, fully loaded, affordable electric driving is a pleasure

Close location. Easy acces. Parking always available. Car in good maintenance. And no stress of a private car 🥳

I tried to create an account, while the deposit was charged, their system failed to create me one. Impossible to get help from the customer service, and they never replied on my messages. Impo... See more

After a little hiccup at the beginning but with good and quick help from one of Greenwheels' agent everything went smooth

App works great, cars are always close-by here in Amsterdam, unlocking / driving is easy and the pricing is fair.

Efficient booking system. Plenty of cars in the area. Very useful to have vans and estate cars to borrow.

Car works perfectly. Easy to book. Very convenient. The help service is also super. I had once a problem with paying the gasoline and could reach them on the phone very easy and was easy to solve

The app, the car and the service are great. Some of the people who use the car in my neighbourhood are the total opposite. Always leave trash in the car and have always dirty feet.

Lots of cars in the neighbourhood. Good app (especially recent upgrade). Works well.

Of course it is perfect to have a car just at the distance of my mobile phone and always available but the cars was old, without automatic transmission. Automatic gear should be standard these days. A... See more

The service is perfect, the only downside: I used the same car three times and each time it was quite dirty. Someone even smoked inside. I believe it could use a deep clean every now and then.

The car was clean, the process is smooth. It’s a reliable option for Utrecht. Whenever I need a car we use GREENWHEELS.

I love greenwheels. It is so nice to not own a car, rent when needed, and have different rental options for size and type of car!

Greenwheels car sharing is efficiënt, reliable and affordable. Using it regularly for three years now with no big issues.

This is a fraudulent company. The app looks like it's from 2006 and constantly crashes. But that’s not even the main issue — you never know where you're allowed to park your car. Their system is idi... See more

If I had the option to attach a screenshot here, I would show you how much these scammers tried to charge me. Since I can’t, I’ll just leave you a recommendation: don’t deal with them. They pretend... See more

Rented a car via Greenwheels. The car was scratched and dirty inside, on top of that, on the way we noticed the wheel was punched. Contacted a customer service to report the problem and asked if we co... See more

Clean car, runs perfectly and convenient to rent and extend the rental period. I’m a fan.

I had a terrible experience with this carsharing service. The car I booked was dirty inside and smelled awful, as if it hadn't been cleaned in weeks. Even worse, there were technical issues — the engi... See more

The app is constantly bugging. To make my first trip, I was asked to pay €250, which is completely unreasonable - no other car-sharing company charges such a high amount. Recently, my husband r... See more

Always there when needed. Very convenient. It is our default car transport.

Don't use them unless you are ready to receive hundreds of fines. I parked a greenwheels car in an incorrect spot and received 500€ worth of fines because no one moved it, I was never notified to move... See more

Beware: Read all one-star reviews before using this service. I can no longer recommend this unethical company, as yesterday they demanded I pay a €75 fee for a piece of gum that I clearly had nothing... See more

Fast and safe,when you need can found everywhere car for any posibility