Greenstove Solutions LTD Reviews 289

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Would certainly recommend Greenstove Solutions. My experience was excellent from initial quote to finished project . All went as planned and the two chaps who fitted the stove couldn't have been any... See more

Rated 5 out of 5 stars

From the moment we first visited their shop we were impressed. The survey was prompt and they were helpful in recommending the best burner for our needs. Installation went very smoothly. All staff wer... See more

Rated 5 out of 5 stars

Good team; reliable and communicated well, particularly when the installation proved more complex than first thought - kept upto date with progress and time scales well. Kept well informed. Worked ti... See more

Rated 5 out of 5 stars

Tom and his partner always work so tidily, they are always polite and service our Aga without any fuss. This year our aga had a problem maintaining temperature that we asked him to investigat... See more

Company details

  1. Fireplace Store
  2. Boiler Supplier
  3. Plumber
  4. Wood Stove Shop

Written by the company

Greenstove Solutions offer high quality supply/installation, servicing and sweeping for all your woodburning/multifuel stove, oil cooker and central heating needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Rated 3 out of 5 stars

An unsettling experience

I have had a chimney sweep for nearly 40 years swept annually..3 years ago my sweep retired so I looked for another. Greenstove put me in contact with two young men. No problems.
This year someone else came from Greenstove, who was very pleasant and courteous. I was very happy with the way the repair was done , took only a short time, but became increasingly concerned at the length of time taken for the rest of the procedure, about double the usual . Sweep was covered in soot, never experience this previously.

31 May 2022
Rated 5 out of 5 stars

We found Greenstoves very helpful

We found Greenstoves very helpful.
Mel was very inspiring with her knowledge and was able to guide us towards the wood burner we required
The stove was very quick in arriving and contact between Mel and our selves was good . I would recommend anybody that’s thinking about a wood burner to go to see them first

20 May 2022
Rated 5 out of 5 stars

Great job

Great job, the two fitters couldn’t have been nicer.clean and very efficient.

22 April 2022
Rated 5 out of 5 stars

Fantastic job!!

Fantastic service and job from the whole team. Ann in the shop was friendly and helpful, Tom was always able to help and Stefan and Ollie did a great job with the installation. They were so professional and super tidy. We have had a double sided burner installed and we couldn't be happier with our new addition. We have already had some cosy nights in front of the fire...both sides of it!! 😊 Thank you again.

9 March 2022
Rated 5 out of 5 stars

We chose Greenstove Solutions based on…

We chose Greenstove Solutions based on their reviews. We were not disappointed. They were friendly, helpful and professional and did a fantastic job. We thoroughly recommend them. Everyone at the company couldn't have been more helpful from start to finish.

8 March 2022
Rated 2 out of 5 stars

It took me 3 months of messenger…

Initially tried to contact via Facebook details. It took me 3 months of messenger messages before I found another number to call and got a person and was finally able to book service. Previous company always left wood burner glass clean as new, this time I was told how to do it myself. The wrong rope size was used and the burner was uncontrollable and burned so hot it was unusable. They responded quickly and sent another engineer out next working day, who fitted correct rope and it now works properly. £95 for service and sweep is £50 more than I was paying. Had to have it done for insurance purposes but will be reluctant to use company again.

4 March 2022
Rated 5 out of 5 stars

Very happy

Very happy with your new multifuel stove and the resitting of the wood burner. From the first contact with Ann in the shop to the final work being completed by Tom the whole team gave gave first class service. Very clean and respectful of our home. More than happy to recommend them.

11 February 2022
Rated 5 out of 5 stars

Having taken the time to obtain three…

Having taken the time to obtain three quotes for our new hearth and log burner, Greenstove Solutions; Tom and the rest of the team were heads and shoulders above their competitors. They were not only responsive and professional in the initial stages and throughout the process but the installation team worked incredibly hard on the day and they took the time to ensure the natural stone hearth sections were close a colour match as possible. Look no further, you will not be disappointed by Greenstove Solutions.

10 January 2022
Rated 5 out of 5 stars

Highly Recommended

I have just had a new 3KW stove fitted. Greenstove offered a thoroughly professional and friendly service from start to finish. The guys who came to fit my stove (completed in two days) were particularly fantastic and the level of workmanship (and pride in their work) was/is incredible.

17 December 2021

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