Greens Removals Reviews 

45
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Greens carried out removals for our recent house move and were absolutely brilliant. They arrived on time on the day of the move, loaded everything with great care and very quickly, and unloaded eve... See more

Rated 5 out of 5 stars

Excellent service. We shipped our home furniture and personal belongings from the UK to Qatar with Greens Removals, and we were very impressed from start to finish. Communication was clear. The shipme... See more

Rated 5 out of 5 stars

I have used Greens moving and storage services over tge past 13 years and would highly recommend them. I wouldn’t consider using anyone else. I have always found them to be competitively priced, noth... See more

Rated 5 out of 5 stars

Our emigration to France journey with Greens removals started with Richard’s home visit to assess the volume of items to move. He started well, inspiring confidence and a personal touch which was main... See more

Company replied

Company details

  1. Furniture Store

Information provided by various external sources

We are proud of our Quality Awards for removal services received from the British Standards Institute BS EN 12522 - Furniture removal for private individuals. BS EN 14873 - Storage of furniture and personal effects for private individuals. Moving within the UK, utilising our bi-weekly European services, or moving Overseas, with Greens you can be Assured of a Quality Service. Our Services • Established in 1970, 47 years of Service • BSEN 12522 Quality Award for Removal Services • BSEN 14873 Quality Award for Storage Facilities • Members of B.A.R British Association of Removers • WHICH Approved as a Trusted Trader • Terms Approved by Trading Standards • Specialist Packing Services • Antiques & Fine Art • Pianos and Musical Instruments • Crates and Export Wrapping Services • Part Load Services • Bi-weekly European Services, France & Germany • Worldwide Shipping Service • Excess Baggage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.7

All reviews

(45)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service. Would recommend and would use Greens again

Greens carried out removals for our recent house move and were absolutely brilliant. They arrived on time on the day of the move, loaded everything with great care and very quickly, and unloaded everything carefully and quickly at the new place. They also took great care to protect carpets and floors.

They were polite and friendly throughout and overall a pleasure to deal with from the point of obtaining a quotation all the way through to delivering the service.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

So pleased I went with them.the men…

So pleased I went with them.the men were so good. Start to finish. Had you the stairs in the end with my sofa bed.well .done lads would recommend them 5 stars all the way .

27 February 2026
Unprompted review
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Reply from Greens Removals

We really appreciate your review. Thank you.

Rated 5 out of 5 stars

very helpful

They helped me with moving and kept some of my belongings in storage for years. During all this time they were responsible, good in communication and reasonably priced. Having a lot of experience with moving companies, I would certainly prefer them for my future moves. Special thanks to Richard, the manager, for being extremely kind and helpful.

1 November 2025
Unprompted review
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Reply from Greens Removals

We really appreciate you taking the time to comment on our moving and storage services. Thanks so much for your great review.

Rated 5 out of 5 stars

First Class Service

Absolutely first class service from the start to the end of the process. We completed fairly quickly and the team were efficient and supportive during the move. We had the full removals including packing. I could not fault the dedication of the whole team, but special thanks to Ant, Lewis and Graham on the day of the move - they went above expectations and got us in and settled so quickly.

19 December 2025
Unprompted review
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Reply from Greens Removals

Thanks Jo its great to hear that Greens have contributed to your Christmas time move. Have a great Christmas and all the best of luck in your new home for the New Year and many years to come.

Rated 5 out of 5 stars

Excellent service

Excellent service. We shipped our home furniture and personal belongings from the UK to Qatar with Greens Removals, and we were very impressed from start to finish. Communication was clear. The shipment arrived in good time. All our items arrived in good in condition, and Greens' partner company in Qatar was amazing. They unpacked all our furniture, helped to assemble large items, and took away the rubbish. Would certainly use this company again.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Recently moved a family member from…

Recently moved a family member from Suffolk to West Yorkshire. In honesty don’t know how just 2 men completed the packing …. Transport…. And unloading. Super efficient and really friendly….i would highly recommend.

23 October 2025
Unprompted review
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Reply from Greens Removals

Thank you for your review our staff and teams really appreciate feedback form our clients

Rated 5 out of 5 stars

Five star service

The company really do provide a five star removal service. From initial contact the staff were exceptional. Nothing was too much trouble and the wrapping, packing and stacking second to none. The two removal operatives were professional throughout. The unloading in West Yorkshire had no easy access but they managed without complaint or fuss. Respectful of possessions they did a sterling job and family members receiving the delivery were equally impressed with the service provided. They were a credit to the company and when people advertise they provide a 'five star service' this sometimes turns out to be a bit of a contradiction, but not in the case of Greens removals. They really do provide an exceptional service from initial contact to final delivery and I would not hesitate to recommend to family and friends. They really do take the stress out of what can be a very difficult time. Thank you seems inadequate.

23 October 2025
Unprompted review
Rated 3 out of 5 stars

Shipping from the UK to NZ

My shipping from the UK to Wellington, NZ took 4 months (2 months longer than the original estimate). Whilst I understand that a lot of this was beyond Greens' control, I felt that they could have been more sympathetic to my situation with having the delivery date frequently changed (meaning that I had to find alternative accommodation for an indeterminate and ever changing amount of time). The most frustrating delay was once my shipping had reached Tauranga in NZ and the local partner (World Moving) & Greens did nothing to expedite the movement of my container - it took 20 days to reach Wellington, but Tauranga is approximately 7 hours drive from Wellington (I received no response when I asked why my container couldn't be put on a train or lorry).
The container tracking system that Greens heavily promoted stopped working after I’d used it about 4 times, with the error message saying that I’d used it too often. I got no response from Greens/World Moving about why this had happened, and using it 4 times over 4 months doesn’t seem excessive to me.
The packers in the UK didn’t know I was moving to NZ, so didn’t know anything about NZ’s very specific (& stringent) biosecurity requirements. To me, this was not very professional.
There were several small bits of damage to my effects and to both houses (including damage to the ceiling above the stairs in the UK, and the bed frame, where the packers got one of the bed frames stuck). The UK packers, for some reason (and without my knowledge or approval), pulled out the shelves from a bookcase, with the nails. They didn’t then remove or flatten the nails. So, the shelves were virtually impossible to put back, meaning that the World Moving unpackers had to cut off and flatten the nails. The UK packers also took the hook out of back of a picture, again without permission and I don't know why (all of the other pictures travelled with their hooks).
A lot of my household effects have mildew and/or smell of damp.

6 May 2025
Unprompted review
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Reply from Greens Removals

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations, despite the advance discussions and clear warnings we provided regarding the potential for significant delays in the Oceania region. As noted at the time, global shipping schedules have been highly unpredictable, and unfortunately, these delays were entirely beyond our control.
In relation to New Zealand’s biosecurity requirements, we supplied comprehensive documentation ahead of time outlining the clearance procedures and environmental import regulations. You were proactive and well-informed, which contributed to a smooth customs clearance. Our packing teams are trained to prepare items to export standards, but they are not responsible for advising on country-specific import rules, as this would place undue pressure on them and risk inaccurate guidance.
At the quoting stage, we discussed estimated transit times, which unfortunately changed significantly when the booking was confirmed. We explained that this was a widespread issue affecting all major shipping lines, particularly in Oceania. You paused your booking to explore other options, and we understand those providers encountered similar challenges. We remained transparent throughout, and you chose to proceed with your booking based on the most accurate information available at the time.
We aim to load directly at residence whenever possible, allowing clients to track their container via the shipping line’s system. You mentioned the shipping lines tracking link stopped working after a few uses — this appears to have been a technical issue, possibly related to your system limitations as it is a global system provided by the shipping line. We were not aware of your difficulty until seeing your review.
Once your container arrived in Tauranga, its onward movement to Wellington was managed entirely by the shipping line. As explained, we do not have access to individual shipments once they are part of the line’s manifest. While we understand your frustration, local container logistics are handled directly by the carrier and are outside our control.
Regarding the condition of your items, we did not receive any insurance claim following delivery and were only aware of these issues in your review, a considerable time after your delivery. The container was watertight, and mildew typically results from pre-existing moisture or environmental exposure prior to packing. We always recommend that items be completely dry before packing to prevent such issues.
We’re also sorry to hear about the damage to your property and effects. These concerns should ideally be raised at the time of collection or delivery so that we can investigate and support you through the claims process. We take such matters seriously and aim to resolve them promptly when reported.
We value all customer feedback and use it to review and improve our procedures following a full investigation.

Rated 5 out of 5 stars

Highly recommend …

Excellent service and staff were very professional. Very competitive rates.

31 March 2025
Unprompted review
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Reply from Greens Removals

We really appreciate your review. It is good to hear that we are competitive when costs have increased so much. Thanks again

Rated 5 out of 5 stars

Five star service from brilliant staff

Removal staff were consistently positive, thoughtful and considerate. Anything we asked was no trouble, and they worked incredibly hard to ensure our move was as good as possible. I cannot recommend the whole Company and its approach to moving highly enough.
March 2025

12 March 2025
Unprompted review
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Reply from Greens Removals

Thank you so much for your review and mentioning the positive attitude of the staff. They continue to be a credit to the company day in day out.

Rated 5 out of 5 stars

Green’s removals made moving abroad much easier than expected

Our emigration to France journey with Greens removals started with Richard’s home visit to assess the volume of items to move. He started well, inspiring confidence and a personal touch which was maintained as a 5* experience throughout the move. Green’s men who packed and wrapped over three and a half days, were considerate, respectful and very hard working. Problems arising were dealt with quickly, with Richard’s calm reassurance. We cannot recommend this company enough - thank you all for so much calm help.

14 January 2025
Unprompted review
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Reply from Greens Removals

Thanks for your review of our European Moving and Customs brokerage services. My team and I appreciate your very kind comments.

Rated 5 out of 5 stars

I used Green Move Removals today to…


I used Green Move Removals today to move items to a storage unit, and I cannot recommend them highly enough!

From the start, the booking process was smooth and hassle-free. Since I’m not very tech-savvy, I really appreciated being able to handle everything—booking, inventory, and payment—over the phone. Jackson was incredibly helpful throughout.

The moving team was friendly, polite, and efficient. They handled my items with care, loading everything quickly and securely onto the truck. At the storage unit, they unloaded just as carefully, ensuring everything was placed properly.

The whole process was seamless, and I will 100% use them again in the future. Thanks again, guys!

10 February 2025
Unprompted review
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Reply from Greens Removals

Always pleased to receive such nice comments

Rated 5 out of 5 stars

Five star service

Five star service ! Lewis, Patrick and Kris did a brilliant job, very happy would not hesitate to recommend, if we ever move again, I will use Greens, special thanks to Lewis for sorting out the brass bed ! Was very tricky !
Well done lads !

15 January 2025
Unprompted review
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Reply from Greens Removals

Thanks Kerry we really appreciate your feedback

Rated 5 out of 5 stars

I have used Greens moving and storage…

I have used Greens moving and storage services over tge past 13 years and would highly recommend them. I wouldn’t consider using anyone else. I have always found them to be competitively priced, nothing is too much trouble, all staff are polite and hard working, honest, reliable and punctual. Genuinely great company and people.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, friendly service

We asked for quotes from several removal firms and were impressed by the visit of Paul to assess our need and provide a quote.
The date of removal had to be changed several times and Greens accommodated this without problem. We asked for 30 boxes to do most of our own packing. The team of 3 arrived on time to pack our more delicate items on the 2nd May. They were friendly, explained what they would do, including putting into the van the items we had already packed. They wrapped and packed the delicate items swiftly but safely. We had no damage to any item. They also packed some items of furniture on this day. The following day they again arrived on time and completed the packing of the van within 2.5 hours.
On arrival at our new home the team quickly assessed potential problems and found ways around them. For heavier furniture they gave us the opportunity to have second thoughts about their placement. The process of unpacking the van was speeded up by another team arriving to help during the time they had spare between collecting and delivering their own load.
We hope that we will not be moving home again, but if we were then we would have no hesitation in using Greens.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. They helped me move furniture around in my house, charged a reasonable rate and everyone was just superb. I cannot recommend them enough!

20 February 2024
Unprompted review
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Reply from Greens Removals

Thank you for taking the time to review the team appreciate your kind comments

Rated 5 out of 5 stars

The team at Greenings were fantastic

The team at Greenings were fantastic! They came to help me move at short notice and were professional and friendly. Nothing was too much trouble for them and they made it a stress free move! Thank you again!

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Great removals

The team who moved us were very hard working and very good! They took much more care at moving the furniture and unloading then previous other removal companies we have used. Also the office team were very prompt at replying to emails! Can’t fault them and would 100% recommend. Thank you very much for helping our move day be as stress free as possible

30 October 2023
Unprompted review
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Reply from Greens Removals

Thankyou for your kind comments we appreciate the feedback on our service

Rated 5 out of 5 stars

Diligent, honest, reliable and going above and beyond

The team at Greens Removals was professional, reliable, knowledgeable and experienced. Listening to clients' needs and doing everything in their power to ensure fair pricing and timely delivery. We had some tight timeliness to meet to ensure we could help our family members and Greens has listened and delivered! I will always make them my number one Removals company choice

25 August 2023
Unprompted review
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Reply from Greens Removals

Thanks Kate I am glad we were able to get everything customs cleared and delivered to Poland when you were available to manage the delivery. Thanks for your very kind review.

Rated 5 out of 5 stars

Excellent service

Very helpful and courteous staff who took great care in wrapping up our sofas and moved them to their new location. Would highly recommend!

26 June 2023
Unprompted review
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Reply from Greens Removals

Thanks Victoria i am glad it all went so well

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