Greensleeves Lawn Care Reviews 19,894

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and professional, often going the extra mile to provide excellent service. Many highlight the effectiveness of the treatments, noting significant improvements in their lawns, which become greener, healthier, and free of weeds and moss. The company is also commended for its reliability, timely arrivals, and clear communication, including advance notifications for treatments. However, some customers also noted issues with the outcome of treatments, experiencing patchy or thinning lawns, and feeling that the results did not meet their expectations. A few other people also felt that communication regarding complaints or the need for additional chargeable work was not handled to their satisfaction.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that their lawns look great,... See more

Product

Users describe positive interactions with the product, with many reporting that their lawns look great,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful answers to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company always informs customers a few days before treatment giving time to cut the grass. Staff are very helpful and apply treatments carefully so surrounding plants are not affected. Treatmen... See more

Company replied

Rated 5 out of 5 stars

I have used Greensleeves for about one year, & they have transformed the lawns from weed & moss laden & untreated for 20 years due to having a Cat, to a showpiece. Their work has been excellent, alwa... See more

Company replied

Rated 5 out of 5 stars

Peter was very helpful after I explained we had new turf put down a month ago in some parts of the garden. He said it was best to leave the herbicide until next time but that the other treatments cou... See more

Company replied

Rated 5 out of 5 stars

My lawn might be small but it has the same challenges as a stadium… Jez and now Charlie have always done what they said the treatment would be on the day and have always come when they said as well... See more

Company replied


Company details

  1. Lawn Care Service
  2. Garden
  3. Garden Center
  4. Gardener

About Greensleeves Lawn Care

Written by the company

Welcome to Greensleeves Lawn Care

Established in 1998, Greensleeves started out by providing lawn care and maintenance to 10 customers. Over 25 years later, we now care for over 100,000 lawns all over the UK each year – and out of all those customers, 4 of them are still with us from when we first started!

At Greensleeves, we’re committed to delivering beautifully healthy lawns that can be enjoyed all year round. We are also dedicated to unwavering customer service, and pride ourselves on providing convenient, stress-free lawn care solutions.

Get your instant quote

Contact info

Promotion box for Greensleeves Lawn Care

Get a Lawn Care Quote

Get a fast, personalised lawn care quote in minutes.

4.8

Excellent

TrustScore 5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No fuss no nonsense

No fuss no nonsense , just good quality treatment that treats your lawn to a gorgeous lawn.

29 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

I’m very happy…

I’m very happy with the lawn care service and improvement in the grass in my garden following just 2 treatments.

29 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quick and efficient service and…

Quick and efficient service and friendly staff

29 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 1 out of 5 stars

had full new lawn,£900. and it looks terrible

had full new lawn,reaseeded but with a course grass that now looks terrible,more like what you would see at the side of the road, nothing like the fine grass I had
im going to have to have striped of and reseed
they just gave me excuses,at one point he told med I fertilized it and that was why it was patchey NO. he had fertilised it two weeks before, I have the reseed, if you want a fine lawn I would go els ware,i spent £900 on this and it looks terrible now he wants £26 for a lawn treatment I didn’t ask for the one he said had been done bad. Ie
Greener streek in middle of lawn im going to have to get it redone he just wants to charge me again IM SO DISAPPOINTED

3 June 2025
Unprompted review
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Hello Graham,

Thank you for taking the time to leave us a review.

So that we can look into this for you, please could you send your full name, postcode, and phone number to uk.feedback@nbly.com

Many thanks,

Calum

Rated 5 out of 5 stars

Your colleague explained about the…

Your colleague explained about the treatments he administered which was quite informative and helpful for me. He was courteous and well mannered

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Polite and friendly staff

Polite and friendly staff. Great service and my garden looks great.

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

1st appointment with Greensleeves.

Young man who came was quick and efficient. I did have to contact them to find out how long for weeds to die etc. they were very informative and I look forward to my lawn improving over the year.

20 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Always arrive on the day

Always arrive on the day, fast and efficient, always pleasant

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

The treatment

The treatment was well done and tidy

14 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service and advice

Great service and advice

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 2 out of 5 stars

Poor service

Have tried to book block paving driveway cleaning since Dec 2025 it's now May 2026, gave up and employed someone else. Poor communication and needs chasing.

28 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

I have made your local office aware of your feedback.

Kind regards,

Calum

UPDATE

Hello Sue,

We have received an updated from your local office.

Thank you for your review. We’re sorry to hear you were disappointed with the experience.

The work was initially scheduled for January/February, weather permitting, and we remained in contact during this period regarding timing and access requirements for the rear area. When conditions improved, there was some uncertainty regarding which areas were to be completed, and we arranged a visit to ensure everything was clearly understood and assess access on site.

At that stage, we advised on scheduling availability for the front driveway, and shortly after, we noted that the work had already been completed by another contractor.

We’re sorry we did not meet your expectations on this occasion and appreciate your feedback.

Kind regards,

Calum

Rated 4 out of 5 stars

Lawn care

Daniel was very helpful setting up a visit and sorting out the Direct debit mandate.
The two guys who did the initial quote were confident and attentive.
The first treatment seemed to go smoothly . The guy doing the treatment was knowlegable and polite.

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Lawn Treatment …

Following an initial inspection of the lawn the initial treatments have begun in earnest
The communication regarding the timing of the work was excellent

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brilliant service by Mike Norwich very…

Brilliant service by Mike Norwich very knowledgeable our lawn is coming on a treat thankyou highly recommended and reliable

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very polite staff

Very polite staff. Job well done. Now waiting for results

26 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

Lawn looks great

Lawn looks great - extra services are expensive

Price increased since commencing contract without notification in advance and advice to the need for the increasing cost.

28 May 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Kind regards,

Calum

Rated 5 out of 5 stars

When Greensleeves came

When Greensleeves came, the grass had a lot of dead stuff in it, and was struggling. Greensleeves took out the dead stuff, leaving space for the grass to grow & followed it up with a feed & aquaboost.
Now it looks quite different, thick and healthy, and a lovely green.

23 March 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look