Greenpromisefarms Reviews 7

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.7

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No response to emails about a shorted order

Still waiting on a response to this email:

On June 1, I placed order # 03928 for 4 Storm Cloud Bluestar plants to be shipped to my daughter in law in law in another state.

They came for a visit in mid-August and as we walked my yard, she saw the one I planted and that is when I learned that only 3 plants were delivered. She explained that we discussed 3 or 4 plants, so when 3 arrived, she did not realize one was missing. (We live 8 hours apart so it did not come up in calls.)
Since then, it took a while for me to find an email or text with the order info.

Please refund the cost and shipping.

Thanks for your time and assistance. Should you have any questions, please let me know.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered four hydrangea

I ordered four hydrangea. Only three were delivered and despite multiple emails I have heard nothing back from the company. There is no phone number to call as far as I can tell. The plants are received were in great shape, but I would like a refund or a shipment of a fourth and can’t get anyone to respond

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two hydrangeas through Amazon…

Ordered two hydrangeas through Amazon when they came in the majority of the leaves were yellow with black spots on them. The other green leaves also had black spots. Contacted the company through Amazon two times never had any response.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Healthy Aronia

Only bought one item, an Aronia (Chokeberry), but the experience was really good. The plant was listed as 2-3 ft tall, but arrived much larger and fuller than expected. It's about 4 1/2 ft tall and very full! I don't know if they sent such a large one because I ordered to arrive in summer (not a normal time for planting), or they just try to make sure to be better than expectations so that they'll get good word of mouth maybe? But either way it's working, cuz I'm leaving a good review today lol

26 June 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look