Greenpestservices Reviews 2

I worked with green pest services for a year on a contract where they would come on a quarterly basis. They were tasked to help me remove my moth problem. Two things happened: 1) after a year i still have a ton of moths. The issue has not been resolved. 2) twice they came to my house and did not even enter. They sprayed outside. which is not something i needed. and then of course they charged me. They did not call me before the visits. New guys would come who would not even know what my issue was. Communication was terrible. I do not recommend this company

I started with Phenom Pest Services and was generally satisfied. However, they merged with Green Pest Services, and for several months, I had two different accounts with mismatched information. I asked them to pause my account to sort out the correct balance but continued paying until April.

Recently, I called for services since my April bill showed a credit balance, but their billing info appeared to be still messed up. The representative told me my account was closed, which I had never requested. In hindsight, I should have closed it because other neighbors had also complained about their services, but I didn't feel like switching providers at the time.

When I found out my account was closed, I expressed my frustration and demanded a refund. The representative seemed unaware of any refund. Comment, "What refund." That was immediately frustrating. They eventually sent a partial refund but still owe me the remaining credit balance from the last invoice.

It seems that someone at the company doesn't know how to manage their accounts. As a budget professional, I can confirm they have serious problems. Save yourself the trouble and avoid using their services.