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Greeno.ro – Personal Care Products for a Healthier, More Natural Lifestyle At Greeno.ro, we’re committed to providing high-quality personal care products that support your daily wellness routine. From natural cosmetics and hair care to oral hygiene, teeth whitening, and innovative beauty gadgets – we’ve got you covered. ✅ Trusted brands and tested products ✅ Fast delivery from stock ✅ Secure shopping and easy checkout ✅ Friendly and responsive customer support Our mission is to make self-care easy, effective, and enjoyable. With carefully selected products and helpful advice, Greeno.ro helps you feel confident, refreshed, and cared for – every day.
Cernisoara 96D, 060905, Bucharest, Romania
3.5
9 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service had an issue regarding payment and contacted them . They reply so fast and they solve your problem as fast. Got my product that I got . They have great communication….thought it was a scam when they said payment failed but all you have to do is just contact them and they will assist you
Took my money and now saying failed payment even though my bank has processed this and confirmed that they have received payment.
Seems to be a scam and will be issuing a chargeback
Reply from greeno.ro
Hello,
We believe this review is based on a misunderstanding.
The order ID referenced in your communication (265813) corresponds to a failed payment attempt, which means the transaction was not completed on our system.
You also placed a separate order (ID 265815) where the payment was successfully received and the order entered normal processing. This order was scheduled for dispatch the same day.
Before we had the opportunity to clarify the situation, we received threatening messages accusing us of fraud. Due to this behavior, the order was cancelled and the payment was refunded.
We categorically reject the claim that this is a “scam”. Our store processes thousands of legitimate orders and payments through secure payment providers.
If you have any further questions, our support team remains available to assist.
Best regards.
Hi, I read all the negative comments and I approched to this on line shop carefully and with many doubts and suspicious. With my suprise, I have bought some products, they have been perfectly shipped with BRT courier, I have paid cash on delivery and package was in very good conditions with inside the products I have orderded in perfect conditions.
I am very satisfy for quick delivery also
Thanks
Very good service at this company.They answered my questions immediately when I contacted them and I received my order within no time.
They are a part of EU, so no extra tax when ordering from Denmark.
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