Greenlight Insurance Services Limited Reviews 

332
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and deeply knowledgeable about modified vehicles and specialized insurance requirements. Many individuals note that speaking directly with representatives is always entirely straightforward and pleasant. People consistently highlight the competitive and fair pricing, often mentioning that annual renewal rates remain remarkably affordable over the years. Consumers also appreciate the incredibly efficient and seamless process for securing new policies both online and over the phone. Long-term policyholders express strong satisfaction, emphasizing that dealing with the support team is always a reliable and completely stress-free endeavor.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being friendly, polite, and... See more

Service

Consumers find service to be positive, highlighting consistently helpful and straightforward interactions... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates that often beat the rest of... See more

Customer service

People report positive experiences with customer_service, consistently praising agents for being clear,... See more

User experience

Customers report extremely positive experiences with the user experience, describing the staff as super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam phoned me the very next morning after I applied online to finalize my quote/policy. He was super helpful and within 10 minutes I was covered and everything was in place, outstanding service compa... See more

Rated 5 out of 5 stars

I've been using Greenlight Insurance for several years and always been happy with the service. The price has also been competitive as well and despite everything else going up this year, my renewal wa... See more

Rated 5 out of 5 stars

3rd year with Greenlight. Great after-care, competitive renewal price, overall great service on both my 350z and 200sx s13. Thank you for another year of insurance.

Rated 5 out of 5 stars

Excellent service only went up a small amount from last year easily reinsured on line.


Company details

  1. Insurance Broker
  2. Auto Insurance Agency

Written by the company

Greenlight Insurance is a specialist vehicle Insurance provider, we were established in 1996 with a view to offering superior cover, service and technical knowledge to the performance, cherished and modified car owner. Unlike most other Insurers, our staff are comprised of vehicle enthusiasts, who are also Insurance professionals and we rate upon factors that most Underwriters do not even consider. In our experience, owners of vehicles that people aspire to own do demonstrate a care in their vehicle beyond that of the normal run around or A-to-B vehicle and our premiums are gauged to reflect this.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(332)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Consistent renewal prices

Fortunately, I haven't had to test the claims process but have stuck with these guys due to ease of initially getting a quote and then the consistent annual renewal prices.
None of that ridiculous hike in price after the first year you get with so many other insurance providers.
Why change when the price is the best you're going to get. Recommended

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever. Fast, knowledgeable and friendly. And the price when we are seeing price increases in most goods and services was yet again brilliant and I bet far better than other brokers could do,

21 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Greenlight came recommended to me and they did not disappoint. Fantastic can do attitude on the phone and made insuring my car extremely easy. With them being a specialist in modified cars I knew they understood all of the changes I made to the car which gave me peace of mind I was properly covered.

Prices over the years of using them has always been very keen with no noticeable differences year on year. Meaning after the first few years, I didn't even bother shopping around anymore.

6 August 2021
Unprompted review
Rated 5 out of 5 stars

Gtir insurance

Been using Greenlight a while now, always get a competitive rate, and they make it such an easy process in renewing. Highly recommended

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always. Everyone is always really friendly on the phone. I’ve been insuring my cars with greenlight for the past 4 years and they’ve never let down and always source a great price to insure my modified car.

Wouldn’t go anywhere else to insure my cars.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient, policy looks great for a modified Land Rover (you should advertise on Land Rover publications and online... I have already spread the word amongst all of my Land Rover mates...

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Superb insurance for self-built campervans

Greenlight have been great for my large self-built Boxer campervan. Firstly, they allow as much time as you need to convert. Secondly, they don't charge a fee when you update the insurance with a new part of he conversion. Always great on the phone too. I've just renewed for the 4th year.

6 July 2021
Unprompted review

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