Green Jellyfish Reviews 273

Very professional service. I am really happy.
Highly recommended.

What sets Green Jellyfish Specialists apart is their unwavering commitment to client success. They go above and beyond to analyze and identify eligible R&D activities specific to green jellyfish research, ensuring that no opportunity for tax credits is missed. Their thorough approach, combined with their extensive knowledge of tax laws and regulations, enables them to provide tailored solutions that optimize clients' tax positions.

Moreover, Green Jellyfish Specialists' dedication to customer service is truly commendable. Their team is highly responsive, providing timely and accurate guidance throughout the entire R&D tax credit process. They take the time to understand needs and tailor their services accordingly, creating a personalised experience that instills confidence and trust.

For the second year running Green Jellyfish have helped us put together an R&D claim, and to fully optimise the potential of this.

Nicola Goody helped us this year, and put her export knowledge to work to help us really maximise the potential of our claim. Funds received within 6 weeks. Would highly recommend

UNPROFESSIONAL - Green Jellyfish do not offer the service they say they do, they can certainly talk the talk. Their 'tax experts' don't take responsibility for providing poor advise and neither do they reimburse any fines or interests clients are charged.

DON'T USE THEM, ONCE THEY HAVE THEIR MONEY THEY AREN'T INTERESTED.

GO to your accountant, first.

I hope that everyone on here giving 5 stars does not have the experience that we are currently having, after being approached by green jellyfish in 2019 we were encouraged to process an R&D claim, we explained that we did not think we would meet the criteria and explained what we do as a company, Domiciliary care, we we where reassured that we did meet the criteria and moved forward with the claim, all they needed was our accounts! It was great, we received £50k and a further £50k for the following year, of which they got in the region of 26k, earlier this year we received a letter from HMRC investigating the claim, we have now been informed that our R&D claim is not valid and we will be required to pay back the money, along with potential penalties, it is still advertised on the website that you can claim for our type of company, this is wrong, you have to meet a very specific set of criteria, for example the development of something that other companies don't use, you can not claim for developing your company processes or making your company more streamline, please be aware and do not accept a HMRC refund unless you are absolutely certain that you meet the criteria, for a lot of companies this could put them into liquidation, this company is taking advantage of smaller companies using loopholes in the systems! Green jellyfish have made a lot of money from us and now we have to face the consequences.
Looking at trust pilot it seems that HMRC have now got green jellyfish on their radar!

UPDATE- green jellyfish have sent an automated reply on this asking us to contact them, however the only response from them is that they are no longer dealing with this and have passed us to a external company to deal with.
please stay away from this company!

Further Update - 14/6/23
I have been asked by green jellyfish via trust pilot to send futher details as QUOTE
"You’ve written a review for Green Jellyfish, and they’ve asked for more details to better understand your experience.
If you don’t respond, your review may be taken offline."

I tried to contact them with more details however I was informed that they will no longer be dealing with this case and it is another company commissioned to deal with these type of cases.

We was contacted by this company offering a service we was completely unaware of.
We were looked after by Nicola Goody, after a pleasant telephone conversation Nicola quickly and efficiently got our company a cash injection.
Good communication.
Well informed understandable and easy reply method emails.

Thank you

Green Jellyfish have been excellent in helping me with my R&D tax. Before I moved to them, I was getting fraction of what they have managed to get back for me. I’m not the most organised and Kinberly has been excellent in making sure I get things done on time.

My case was handled expertly and quickly by Nicola Goodie. It was totally effortless on my behalf. First class and I’d recommend Green Jellyfish to anyone. In fact, I already have!

Dear Green Jelly Fish,
I write to inform you that, one of your staff member called Kimberley Ruddock, is a very valuable asset to your organisation.

She is a good communicator, with excellent professional aptitude and attitude. When she communicated with me she was professional in her approach, but yet respectful of my opinion.

Kimberley, is very prompt in her responses to any calls or emails i sent to her. If she can't find an answer to my question, she would let me know so. Or she would say, she promised to "speak to her boss" and get back to me. To which, she had always kept to her promised to call me back.

As a customer of yours, dealing with Kimberley, made me feel valued, not because I need support, but the manner at which Kimberley communicates with me is very soothing, given the stressful situations through which are no fault of mine.

I find Kimberley, as an individual who has the right characteristics required to work with members of the public.
For these reasons, I rate her quality of customer service as EXCELLENT ACROSS THE BOARD.

Green Jellyfish have been an absolute joy to work with! In particular Nicola Goody who has managed our R&D claims and has been super friendly, responsive and helpful with any queries. Top class service all round!

Green Jelly Fish has been incredible from start to finish with my R&D claim. The patience was definitely tested with my case but Kim from GJF helped a difficult situation get sorted and my claim pushed through. Thanks Kim you're a star.

Joe looked after me very well. All my questions were answered promptly and effectively. The whole process was made very easy. Thank you!

Very happy with John and the whole process was easy

Jack Mulhall and his team at Green Jellyfish were extremely supportive, knowledgeable and quick at processing our R&D application. We were kept up to date throughout the process. Highly recommended.

Jonathan Kitts, was marvellous he was well informed and if we had any issues he was there to help. This is our third year to have claimed and although there is a cost involved if successful. It is something we would not have claimed ourselves and lost out on . so a big Thank You to all a green jelly fish.

We was recommended to Kim at Green Jellyfish from start to finish on our 1st claim and she’s was helpful polite and explained everything so I could understand. She stayed in contact and was there to answer any questions i had. I would recommend going through Kim and Green Jellyfish.

We had a great experience with Green Jellyfish. Jonathan Kitts handled our claim expediently and kept us up to date at all times.

Green jelly fish have delivered on the services they advised and have been good to deal with throughout. In particular Joseph has been a pleasure to work with and always available for queries and assistance.

Brilliant service and Jonathan was excellent. Couple of mini interviews and form filling but all legitimate and i received the money within around 3-4 weeks from first "cold call". Thank you

We was recommended to Green Jellyfish and was dealt with by Jack who was so efficient and made the process effortless for us.

We successfully received out R&D claim and will be looking to submit last years very soon with him,

Thanks a lot Jack and the team!