GreenIT Reviews 

238
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful condition of the reconditioned devices received, which frequently look and feel entirely brand new. Consumers also warmly appreciate the extremely secure packaging and the wonderfully straightforward ordering process that makes all online transactions smooth, simple, and very convenient. Buyers frequently mention the helpful support and prompt assistance provided whenever any minor questions or needs arise. However, some customers also noted occasional issues with unexpected delivery delays or minor technical problems encountered right upon initial setup. A few reviewers experienced frustrating challenges such as missing accessories or receiving incorrect specifications that required extra troubleshooting.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising that items arrive looking brand new... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally fast shipping... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with items arriving in immaculate,... See more

Service

Customers had positive experiences with service, frequently highlighting excellent products, simple... See more

Order

Users describe satisfaction with order experiences, highlighting that ordering and paying processes are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I knew absolutely nothing about this company I was very wary. However everything turned out very well. Prompt delivery and iPad seems as new but still not tested. I would highly recommend recommen... See more

Company replied

Rated 5 out of 5 stars

I was unsure about buying a reconditioned laptop but I wouldn't think twice after my experience with green it. Fast delivery,well packaged and after having an issue 12months later the problem was sort... See more

Rated 5 out of 5 stars

I ordered a refurb laptop and it was dispatched the following day. The product was in excellent condition and exactly as descibed. I replaced the internal M.2 NVMe with a 1Tb and during this I noti... See more

Company replied

Rated 5 out of 5 stars

Well,I ordered a Dell from Green IT on Thursday or Friday last week. It arrived yesterday,so very impressed with turnaround time. I've only started using it,but so far,I'm very happy. Battery life is... See more

Company replied


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Store

Written by the company

With Free Delivery & 12 Month Warranty Our Quality Refurbished Laptops PCs & Tablets provide Unbeatable Value.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(238)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laptop as described on site

Laptop as described on site. Working great so far. A laptop quick and powerful enough for Minecraft for the price of a chrome book. Delivery quick. Very helpful on the phone when we had issues at payment - ours, not green IT's. Also included jellies for my daughter as they knew the laptop was for her. Great service, thank you

6 November 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Matthew! Thanks for the Great Review! Glad you are enjoying your new laptop!

Rated 5 out of 5 stars

Friendly advice & top class products

Friendly advice, quality products and affordable pricing. Delivery was speedy and efficient. The whole process of dealing with Green It was hassle free from start to finish. Have returned to them for further purchases which really says it all.

4 November 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey, Thanks for the Great Review! Glad you enjoyed our services!

Rated 4 out of 5 stars

Good pricing

Good pricing, very helpful people just need to work a little bit to improve the quality of service.

4 November 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Chris, Thanks for the review! Thanks for the feedback, We are constantly trying to improve our quality of our service!

Rated 5 out of 5 stars

Great customer service

Great customer service, and great products.

1 November 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Mark, Thanks for the Great review! Glad you are enjoyed our service!

Rated 5 out of 5 stars

Chromebook was nearly in as new…

Chromebook was nearly in as new condition. No mention of delivery times on website but it would be at least 5 working days from time of order, i was however able to arrange collection which meant i got it sooner. Will use again should the need arise.

24 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey James, Thanks for the Great Review, it is 3-5 days delivery we offer, Glad you are enjoying your chromebook!

Rated 4 out of 5 stars

They deliver what they promise.

First experience with Green IT. All good apart from slight confusion on delivery time. The Mac itself was billed as premium, and to my eye looks brand new. A great bargain. Highly recommended.

24 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Alex, Thanks for the Review, Apologies about the Confusion, Glad you got sorted and are enjoying your Macbook!

Rated 5 out of 5 stars

Excellent provider

Excellent provider, highly recommend to anyone

22 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Ethan, Thanks for the Great Review! Glad you enjoyed our service!

Rated 1 out of 5 stars

Wrong item sent.

22 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Michal, Sorry about the inconvenience, Glad you got sorted in the end

Rated 5 out of 5 stars

Really quick

Really quick, great advice and friendly

18 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Emma-Jane, Glad you enjoyed the Service! Enjoy!

Rated 5 out of 5 stars

Good

Good Business; Good Product; Good Service!
Would I use again? Absolutely!

11 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Ken, Thanks for the Great Review! Enjoy!

Rated 5 out of 5 stars

Prompt service

Prompt service, so far product is working perfectly and price was very competitive.

11 October 2019
Unprompted review
GreenIT logo

Reply from GreenIT

Hey Pat, Thanks for the great review! Glad you are enjoying your new product!

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