GreenIT Reviews 

238
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful condition of the reconditioned devices received, which frequently look and feel entirely brand new. Consumers also warmly appreciate the extremely secure packaging and the wonderfully straightforward ordering process that makes all online transactions smooth, simple, and very convenient. Buyers frequently mention the helpful support and prompt assistance provided whenever any minor questions or needs arise. However, some customers also noted occasional issues with unexpected delivery delays or minor technical problems encountered right upon initial setup. A few reviewers experienced frustrating challenges such as missing accessories or receiving incorrect specifications that required extra troubleshooting.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising that items arrive looking brand new... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally fast shipping... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with items arriving in immaculate,... See more

Service

Customers had positive experiences with service, frequently highlighting excellent products, simple... See more

Order

Users describe satisfaction with order experiences, highlighting that ordering and paying processes are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I knew absolutely nothing about this company I was very wary. However everything turned out very well. Prompt delivery and iPad seems as new but still not tested. I would highly recommend recommen... See more

Company replied

Rated 5 out of 5 stars

I was unsure about buying a reconditioned laptop but I wouldn't think twice after my experience with green it. Fast delivery,well packaged and after having an issue 12months later the problem was sort... See more

Rated 5 out of 5 stars

I ordered a refurb laptop and it was dispatched the following day. The product was in excellent condition and exactly as descibed. I replaced the internal M.2 NVMe with a 1Tb and during this I noti... See more

Company replied

Rated 5 out of 5 stars

Well,I ordered a Dell from Green IT on Thursday or Friday last week. It arrived yesterday,so very impressed with turnaround time. I've only started using it,but so far,I'm very happy. Battery life is... See more

Company replied


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Store

Written by the company

With Free Delivery & 12 Month Warranty Our Quality Refurbished Laptops PCs & Tablets provide Unbeatable Value.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(238)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service was very kind to…

Linda from customer service was very kind to me after I had an issue with the order, despite the fact I was rude, sorry about that

27 July 2026
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Joseph, No worries at all, we are sorry your original laptop did not power on for you. I hope you enjoy the replacement and thanks for your patience while we sorted the issue.

Rated 5 out of 5 stars

Simple to use and understand and…

Simple to use and understand and product supplied match what was asked for. Delivery was on schedule and hassle free

10 July 2026
GreenIT logo

Reply from GreenIT

Hi Arthur, Delighted you are happy with how simple and easy the process with GreenIT was.

Rated 5 out of 5 stars

Great communication throughout…

Great communication throughout purchase. Quick delivery. Very well packed. Item was as described. I will use GreenIT again.

13 July 2026
GreenIT logo

Reply from GreenIT

Hi Shirley, Thank you for leaving us this kind review. We are delighted you enjoyed working with our team and that the communication was great.

Rated 5 out of 5 stars

Always great value and excellent…

Always great value and excellent service from Green IT. Thank you for dispatching my laptop so quickly.

9 July 2026
GreenIT logo

Reply from GreenIT

Hi Jim, Thanks for your review. We are delighted you are happy with our delivery times and prices.

Rated 5 out of 5 stars

Great service and quality refurbished products

Green IT are knowledgeable, responsive, and offer great value with their range of refurbished products. I would highly recommend them!

6 July 2026
GreenIT logo

Reply from GreenIT

Hi Claire, We can't thank you enough for your honest feedback. We hope to work with your company much more in the future.

Rated 5 out of 5 stars

Great company

Great company, great service and great products.
I have bought from them several times

6 July 2026
GreenIT logo

Reply from GreenIT

Hi Daniele, Thank you for taking the time to leave us a review. We appreciate our regular customers and look forward to working with you again.

Rated 4 out of 5 stars

Time and cost efficient

Time and cost efficient, well packed

6 July 2026
GreenIT logo

Reply from GreenIT

Hi Lindsey, Thank you for taking the time to leave us a review. We are delighted you are happy with packaging and delivery times.

Rated 5 out of 5 stars

GreenIT my one stop for all ICT equipment.

Website so easy to use and find what I wanted. Ordering really straightforward. Payment safe and secure. Delivery quick and professional.

1 July 2026
GreenIT logo

Reply from GreenIT

Hi Dáithí, Thank you for the lovely review of our payment systems and website we appreciate you taking the time to share your opinion.

Rated 5 out of 5 stars

Top Quality company

Always a pleasure to deal with Green IT. Knowledgeable and friendly staff, plus, most importantly, high quality products. I bought a refurbished laptop and I honestly cannot find even the slightest sign of use.

2 July 2026
GreenIT logo

Reply from GreenIT

Hi Jason, Thanks a million for your lovely review. We are delighted to hear you had such a good experience with our team and products.

Rated 5 out of 5 stars

Will shop with Green it again

Fast delivery. Laptop is exactly as described. Working perfectly.

1 July 2026
GreenIT logo

Reply from GreenIT

Hi, Thank you so much for your review. Happy the laptop arrived quickly and as described.

Rated 5 out of 5 stars

Fantastic quality and delivery was…

Fantastic quality and delivery was exceptionally fast. Will definitely purchase more from this company.

29 June 2026
GreenIT logo

Reply from GreenIT

Hi Audra, Thanks so much for your review and details on the fast delivery time. We look forward to working with you again.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Arrived within 24 hours of ordering. Macbook is like new. Delighted.

29 June 2026
GreenIT logo

Reply from GreenIT

Hi Greg, Thanks for your lovely review. Delighted you are happy with your Macbook.

Rated 5 out of 5 stars

Happy customer

It arrived as it was promised. So far i am very pleased with my laptop.

3 June 2026
GreenIT logo

Reply from GreenIT

Hi Mary, Thanks for your review. Delighted you are pleased with your laptop.

Rated 5 out of 5 stars

Fast delivery and great customer service

I ordered a refurb laptop and it was dispatched the following day. The product was in excellent condition and exactly as descibed.
I replaced the internal M.2 NVMe with a 1Tb and during this I noticed there were some screws missing from one of the internal slots.
I sent an email and 2 days later had 4 missing screws delivered by courier !!
You can't beat that for customer service - well done GreenIT !!

2 June 2026
GreenIT logo

Reply from GreenIT

Hi Stephen, We are delighted you received your screws and could continue with the SSD replacement. Thank you for your lovely review and please reach out to us again if you need anything.

Rated 5 out of 5 stars

Laptop has had a firmware issue and is…

Laptop has had a firmware issue and is broken, one day into receiving it
Will delete or update this review if a fix is provided in an adequate timeline, but very disappointed right now. Currently logged a ticket 6 hours ago, waiting for a resolution.

--------------------
Updating this review, received a call from GreenIT with a plan to get me up and running by next week. All goes well, I will be happy with this resolution!

9 June 2026
GreenIT logo

Reply from GreenIT

Hi Dylan, Thank you for your feedback on this. We understand your frustration due to the firmware issue and want to rectify this for you ASAP.
I understand our support team have since arranged for the device to be collected off you on Monday for repair and returned on Wednesday.
We apologize for the inconvenience and hope this solution is to your satisfaction.

Rated 5 out of 5 stars

Good machine,prompt delivery

Well,I ordered a Dell from Green IT on Thursday or Friday last week. It arrived yesterday,so very impressed with turnaround time.
I've only started using it,but so far,I'm very happy. Battery life is good and downloads were seamless (apart from Office 365 which took an hour,but this is apparently not uncommon). Would definitely recommend based on my experience so far.

8 June 2026
GreenIT logo

Reply from GreenIT

Hi Proinsias, Thank you so much for your feedback on your experience with us. We hope you enjoy your device and look forward to your custom in the future.

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