GreenGeeks Web Hosting Reviews 1,613

I'm delighted with my initial experience with GreenGeeks hosting.

The migration went very smoothly with fast, professional, and courteous service at every step.

And wow, my website loads so quickly now!

I also have been provided with a dedicated customer success point of contact, which I have never had with the other hosts I've been with over the past decade.

GreenGeeks are already proving to be a wise choice, matching their promise of performance and service at a very reasonable price. And all this whilst helping to protect the planet.

Green geeks stuck to their word and have served as my host for almost a decade

We are going through very deep transitions in our business, and like transitions go sometimes it's not always smooth.

Here's the story of how we got through it:

In a moment of crisis involving a critical error and finding out we had several points of failure in our local backup system, the GreenGeeks support team demonstrated why they are the GOLD standard. Their Lead Technical Support Specialist and entire tech team were exceptionally patient and methodical, assisting us through testing multiple restores over several days to find a stable solution.

What could have been an incredibly stressful, business-halting event was made less painful by their professionalism and consistent support. Their due diligence was simply next level.

As former customers of Siteground, looking for more a balance of value and service, we found it with GreenGeeks.

We can definitively say that this level of service is something we never experienced in all the hosting company's we've been with.

GreenGeeks' differentiator is beyond it's hosting services, it includes its technical experience. We can sincerely vouch that they really do go the extra mile for their customers.

Words can not express, how our whole team is extremely grateful to get our site back.

Thank you!

Support is very good and almost always are able to help fix the problem on the first outreach.

Very helpful and great guidance skills over the phone to help navigate through my dashboard and control panel.. Thank you!! My review date may be off a few days

GreenGeeks is a dream to work with. Our site is always up and any time we need help, their customer service is prompt, friendly and very knowledgeable. Thank you GreenGeeks!

14 Years In: Why I'll Never Leave GreenGeeks (Seriously, I'm Obsessed!)
​Okay, buckle up, because I'm not just a customer; I'm a lifer. I’ve been with GreenGeeks for a whopping 14 years, and the reason I stick around is simple: They are the absolute best. I honestly can’t imagine ever using another company again.

​It's one thing to have a good service, but GreenGeeks goes so far beyond that.

​My Personal Experience: Service & Support

​Honestly, the services themselves have been fantastic over the years, but the real heroes are the support team. Whenever I’ve had a question (and trust me, over 14 years, you have a few!), they jump in, help out in a timely manner, and resolve things brilliantly. Every single time. I mean it when I say my customer satisfaction is literally 1000%. They just make it easy.

​Plus, I really appreciate that they're not sitting still. They’re constantly making improvements to the site and the features. I can pop on, register or add new domains in a flash, and they provide all the software I need to keep my small business running smoothly. It just works.

​Why I Feel Good Choosing GreenGeeks

​On a personal level, I just love their eco-friendly commitment. In this day and age, it feels really important to support a company that actively works to help our environment and reduce our carbon footprint. It's a huge bonus that makes me feel even better about being a customer.

​Bottom line? I tell everyone I know about how great they are. If you need hosting you can trust for the long haul, that has amazing support, and cares about the planet, these are your people.

GreenGeeks provides prompt, knowledgeable, and accessible support. Whenever I’ve needed assistance, their team has been responsive and consistently helpful.

Shahrukh A. was a great representative and resolved my issue with ease and professionalism. I am very happy with the service. Thank you!

Greengeeks is a great hosting service with affordable rates and very helpful customer service.

I was a complete newbie to creating and publishing a website. My hosting experience with GreenGeeks made everything so easy. My questions were dealt with professionally and I felt taken care off.

Agent bent over BACKWARDS TO HELP ME AS ALWAYS! I LOVE THIS COMPANY AND WOULD RECOMMEND THEM TO ANYONE I CARE ABOUT. BEST PROVIDER OUT THERE FOR REAL!!!

Great customer support, both in sales and tech support. Moved my domain extremely fast, and without hiccups.

Please be careful with GreenGeeks.

I joined them because their prices were great at the time. However, when it came time for renewal, I had a terrible experience. My renewal date was December 1, and I tried to cancel on November 29 — but they told me that cancellations must be made one month in advance. That policy makes no sense.

As a result, they automatically renewed my subscription for three years and charged me over $600. When I asked them to cancel or refund, they refused, saying their policy didn’t allow it. It honestly felt like being tricked into a long-term subscription.

In today’s world, when most companies are flexible and customer-friendly, it’s shocking to see a company operate this way. Almost every other provider allows cancellations up to a day before renewal, but GreenGeeks traps you with this unreasonable one-month rule.

So please stay away from them — you’ll just end up frustrated and stuck, like I did.

I have been hosting multiple sites with GreenGeeks for years now and I could not be more thrilled. I am a solo business owner with just enough tech ability and overconfidence to be dangerous. They have been great at helping me navigate everything from the basics of setting up multiple sites, to the more complicated of getting infected with malware. So while I am not a huge customer, I have never felt like I was treated as such. I have no hesitation in recommending GreenGeeks for all your hosting needs!

I have been with Green Geeks for many years now due to their knowledge and efficient customer service, always taking the time to make sure I understand and very reasonable in their pricing.
I highly recommend them if you are looking for a place to learn and grow, they are terrific!

Outstanding customer service! No delays, no bots, always patient. Great experience so far.

I’ve been using GreenGeeks’ Shared Server for the last 2 years. Overall, it’s been a pleasant experience (compared to my previous hosting provider). There’s been little to no downtime with my server, customer support is excellent and the prices are reasonable. I have a specific need for inode usage and GreenGeeks had some of the higher available Inodes on a shared server than other hosting companies I researched. I just wish they had a higher tiered shared server plan for even more Inode availability. But, that is a minor issue as I will likely be upgrading to their VPS solution once my Inode availability is maxed out.

In conclusion, I have been extremely happy with GreenGeeks and would highly recommend them to other people who are dissatisfied with their current hosting provider.

Very affordable while also being reliable and environmentally minded.