Greenco Property Group  Reviews 

219
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Just wanted to say what a lovely, easy process! As first timer renters this can be daunting but the team made it a smooth and stress free experience. A massive thank you to Megan, Lucy, Isabelle and e... See more

Rated 5 out of 5 stars

I would like to thank the team in greenco for processing my letting in very smooth way from start untill i got my keys. special thank to all who worked with us Megan, Lucy, joan , Lois, Isabelle and D... See more

Rated 1 out of 5 stars

Building wide water issues - both hot and cold being off a couple times for upto a week. Building wide fire alarm issues - if one apartment goes off, it will trigger the whole building to go of... See more

Rated 5 out of 5 stars

I have dealt with Hannah from offer to completion . I have bought many properties over the years and often found that once the offer was excepted the agent lost interest in you. Hannah was brillian... See more

Company details

  1. Real Estate Agency
  2. Apartment Rental Agency
  3. Property Investment
  4. Property Maintenance
  5. Property Management Company
  6. Real Estate Rental Agency

Written by the company

Welcome to Greenco Property Group, initially established as a small property company we have steadily grown over the years and now have offices in Salford and Liverpool. Our office addresses are: 19 Leicester Road, Manchester, M7 4AS 84 Rice Lane, Liverpool, L9 1DD Thanks to our 2 locations we have exposure to most of the northwest allowing us to compete with national companies, whilst always being mindful to offer the best possible service. We take great pride in providing long term professional relationships with all our clients both residential and commercial. All our services are individually tailored to your specific needs. Our dedicated and efficient team ensure that we are completely transparent in everything we do, and are always on hand to make sure all your requirements are being met in a confidential and professional manner. Always willing to go that extra mile to make sure all our clients are 100% happy with our customer service, which we believe sets us apart from our competitors. Offering a service worthy of the 21st century we use all major internet sites for advertising and the most up-to-date software. All clients have access to the property management system we use allowing them easy and comprehensive access to their property details. Alongside our property management and lettings department, we also have an investors department which focuses on helping investors buy properties and a sales team. Everyone in the investment and sales teams have many years of experience and know the market well. Please feel free to spend some time looking through our Facebook page and website and if you have any questions or would like some more information we would love to hear from you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

219 reviews

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4.5

All reviews

(219)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Greenco is reliable and conscientious

Greenco is helping me to manage over 20 of properties in Liverpool and Manchester. Staff here are reliable and conscientious. I am at ease and satisfied.

5 March 2024
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Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

Pleasant and smooth transition.

It was such a pleasant and smooth transition from one stage to another in the course of securing my apartment. The staff(Morgan, Lucy and Laura) I had encounter with were so receptive and helpful. I hope Greenco keep up this professionalism.

28 February 2024
Unprompted review
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Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

Absolutely great property agency



I cannot express enough how pleased we are with Greenco, our property letting agency in Manchester. The team went above and beyond to assist us in finding our perfect home during our relocation from London last year.
Their exceptional service has made our renting experience seamless, and we've been happily residing in our home for a year now. As we renew our contract for another year, we look forward to a long and positive relationship with them. Highly recommended for their professionalism and outstanding customer support.

21 February 2024
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Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

Quick and efficient

Lucy, Laura and Megan were all terrific in assisting in getting us our new rental.

They were always quick and efficient with the response and gave us all the information we needed to make it a smooth Process

8 February 2024
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Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

Great staff at Greenco!

We have recently rented a property with Greenco and all the Staff were really helpful and professional, fast responses from Lucy and Megan on any emails we sent which made the process quick and easy and Laura the viewing agent answered all our questions on site. Quick and simple would recommend.

16 February 2024
Unprompted review
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

Excellent service

Excellent service
The staffs are helpful, especially Lucy,She always respond to queries on time.

7 February 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

Greenco have been very helpful

Greenco have been very helpful. They have assisted with maintenance where needed and are not intrusive of your home. It's nice to know you can go about your life and worry about other things rather than worrying about the roof over your head.

6 February 2024
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Reply from Greenco Property Group

Thank you for your kind review :)

Rated 2 out of 5 stars

Poor service, quality and response

Maintenance team are poor and un- organized. From experience we have had to chase for weeks when something has gone wrong. When the work is being carried out - it takes far too long. They don't have any sort of follow up team or calls put in place if a lot of work has been done. The team the company hire do the maintenance in the properties is very poor, the customer service from within the office is poor and there is total lack of flexibility.
The date of experience is not correct as it is every time we call we have a bad experience.

1 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

We are truly sorry you feel this way and happy to discuss this further with you as on our system I can see we have completed all the issues in a timely manner.

Rated 5 out of 5 stars

Extremely helpful, attentive to details

Greenco is a trustworthy and attentive property management company. It acts as an amazing middleman between the owner and tenant. Greenco helps me to collect rent remotely and timely without fail, and when there are any issues or requests from the tenants, or if any property needs maintenance or repairing, Greenco informs me automatically and is very careful with follow-ups. Greenco also helps me do routine check-ups on the house to make sure everything is proper and compliant to government regulations. Strongly recommend.

3 February 2024
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Reply from Greenco Property Group

Thank you for the kind review :)

Rated 5 out of 5 stars

Lucy and Megan were amazing during the…

Lucy and Megan were amazing during the whole rental process from the viewing right down to the signing of the agreement. Greenco properties is highly recommended.

24 January 2024
Unprompted review
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for the kind review :)

Rated 2 out of 5 stars

Fairly poor service from the start…

Fairly poor service from the start to finish (been renting from them for 3+ years). Office seems to be much more vigilant in chasing rent (late by 1 day) and sending section 21 rent increases than attending to repairs that’s been logged for 2+ months. Shows bo care for their long term, high rent paying tenants. Would not do business with them again after this tenancy.

2 February 2024
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Reply from Greenco Property Group

We are sorry you feel this way but missing rental payments without informing us prior result in an automatic section 21.

Rated 5 out of 5 stars

Great service

Great service, good system in place, trustworthy, highly recommended!

2 February 2024
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Reply from Greenco Property Group

Thank you for the kind review :)

Rated 5 out of 5 stars

Greenco is the company we are satisfied

Greenco is the company, we are renting and leaving for more than 2 years, we are really happy, and apriciate their receptivity.
Thank you so much for attention and solving our needs any time. 🫡

2 February 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for the kind review :)

Rated 1 out of 5 stars

Very disappointing service

Very disappointing service. No hot water supply when we moved in. We did not have a properly functioned gas metre which showed no reading, leading to an overcharge of gas bill. We repeatedly asked for inital gas metre reading but did not get any reply from greenco for half a year. No reply to our email or text message. Not helpful at all.

1 September 2023
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Reply from Greenco Property Group

We are truly sorry you feel this way, as the agency who rented the property to you we did not cover the management and the landlord was responsible for this part.

Rated 5 out of 5 stars

we are very satisfied with the work…

we are very satisfied with the work Greenco. We have been living for almost 2 years. They always respond quickly to requests. I constantly recommend to my friends if anyone needs accommodation

2 February 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for the kind review :)

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