Green Chef US Reviews 

4,983
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 634 reviews, reviewers had a great experience with this company. Customers consistently praise the fresh, high-quality ingredients and mention that the meals are exceptionally delicious and very easy to prepare. People thoroughly enjoy the wide variety of healthy options available, making it simple to cook wonderful dinners together. However, some customers also noted occasional problems such as missing ingredients, damaged shipping boxes, or unexpected delivery delays. A few reviewers expressed frustration when orders they intended to skip were processed automatically despite their preferences. Others mentioned that certain recipes automatically assigned by the service did not match their personal dietary tastes or preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the fresh ingredients,... See more

Quality

People report positive experiences with quality, highlighting that the food is generally good, delicious, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some consumers praising reliable arrivals,... See more

Service

Clients share ambiguous opinions on service, with many consumers expressing appreciation for the fantastic... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' fo... See more

Company replied

Rated 4 out of 5 stars

We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from pr... See more

Company replied

Rated 4 out of 5 stars

Last meals never arrived; they issued a refund. Weird time for them to request a review. Overall good quality and variety, and they do a good job at keeping an array of pescatarian and vegetaria... See more

Company replied

Rated 3 out of 5 stars

The meals are generally good and tasty. However it is often hard to find something that is low sodium and low saturated fat as in 7g or less per serving of saturated fat and 600 or less of sodium. It... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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3.9

All reviews

(4,983)

599 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The food is fresh

The food is fresh, carefully measured out. We buy for 2 people, my wife and I. Rarely is there leftovers to rot in the fridge. We love most of the meals we were sent. There are a couple not so good, but due to personal choice and taste, not because it was a bad meal. We had missing items a couple times, but for the most part it always arrives on Fridays and it is mostly a wonderful meal easy to prepare with detailed instructions

29 June 2026
Green Chef US logo

Reply from Green Chef US

Hi Rodney,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

Warm regards,

The GreenChef Team

Rated 5 out of 5 stars

Customer Service Exceptional

Customer Service Exceptional! Things are going to happen between the shipping and your life that despite all best efforts. The Customer Service at Green Chef is there for you.

29 June 2026
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Reply from Green Chef US

Hi Dieter,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

The food is delicious.

The food is delicious!

26 June 2026
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Reply from Green Chef US

Hi Nancy,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Green Chef Team

Rated 3 out of 5 stars

I don’t care for chicken breast

I don’t care for chicken breast. Can’t you use dark meat once in a while?

27 June 2026
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Reply from Green Chef US

Hi Lynne,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the lack of dark meat options and a preference for variety beyond chicken breast, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

I have become allergic to citrus

I have become allergic to citrus. I went to Green Chef to check ingredients. I had to sign in to look at the ingredients (it was my first time trying to navigate this site). They sent me four meals that I did not order! I was just looking. I live alone and would never order that much. Besides, there are lemons in the meals. I got no email verifying the order or when it would arrive. Too bad because it seems to be good food, but I can’t deal with a company that is so sloppy that I cannot trust them. I called; they did not credit me with this order. They did say they cancelled my account at my request. We will see.

30 June 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Joan,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with an accidental order being triggered while you were just trying to view ingredient and allergen information, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

The food was excellent

The food was excellent. After a few weeks, it seemed like all the recipes were the same.

20 June 2026
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Reply from Green Chef US

Hi Kim,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the excellent food. We also take note of your feedback regarding the recipes starting to feel similar after a few weeks, and we will certainly share this with our culinary team as they work to bring even more variety to our rotating menu. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 1 out of 5 stars

Absolutely did not like the choices in…

Absolutely did not like the choices in my last delivery.

18 June 2026
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Reply from Green Chef US

Hi Desiree,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not enjoying the meal selections in your recent delivery, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

As usual

As usual, everything was delicious!

26 June 2026
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Reply from Green Chef US

Hi Darlene,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that, as usual, everything was delicious! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 1 out of 5 stars

Hard to plan so far in advance.

Hard to plan so far in advance.

25 June 2026
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Reply from Green Chef US

Hi there,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with finding our advance menu planning window difficult to manage, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

Rated 4 out of 5 stars

We have loved every meal thus far

We have loved every meal thus far! Would be 5 stars but cous cous was left out of a recipe with the last shipment.

26 June 2026
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Reply from Green Chef US

Hi Jodi,

Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you have loved every meal thus far, though we are so sorry to hear that the couscous was missing from a recipe in your last shipment. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

We know how handy the physical cards are. For future reference, you can also find all our recipes on our website or mobile app. Just log in, head to 'My Menu,' and click on any recipe image to view the full instructions and start cooking.

Warm regards,

The Green Chef Team

Rated 4 out of 5 stars

Delicious recipes

The recipes are very good and flavorful.

26 June 2026
Green Chef US logo

Reply from Green Chef US

Hi Jackie,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The GreenChef Team

Rated 2 out of 5 stars

Never received options for meals

I never received any emails after I signed up telling me what the choices were for the week so they chose what to send me and they sent just do I high calorie meals which I shouldn’t be eating.

The meals were good. I then tried to cancel the subscription and they made it very difficult to cancel. I couldn’t figure out how to do it. It took me a while and then I figured it out.

28 June 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Wendy,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the missing menu notification emails, the automatic selection of high-calorie options, and the difficulty navigating the subscription cancellation process despite the meals themselves tasting good, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

Our meals didn’t have the protein…

Our meals didn’t have the protein included. I was only refunded the portion of the purchase for the protein, but I was unable to use any of the meals as the main ingredients were missing.

25 June 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the missing protein ingredients that rendered the meals unusable, and a partial refund process that did not fully cover the cost of the impacted meals, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 4 out of 5 stars

The salmon dish was my least favorite

The salmon dish was my least favorite. I go between Green Chef and Home Chef…I love their salmon dishes and steelhead trout dishes. I am trying another salmon this week.

25 June 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you love competing salmon and steelhead trout dishes and are giving our menu another chance by trying a different salmon recipe this week, though we completely understand that our previous salmon dish fell short of your expectations and was your least favorite so far. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Best Meal Kit Service

The ingredients, meals, and service are fantastic. Everything is delicious, and it has revolutionized the way my partner and I enjoy food. If you haven’t tried this or have tried other meal kits, I would 100% give this a shot.

The UI of the app is fairly easy to understand. It really makes planning meals painless.

The delivery timeframes are a bit inconsistent with some boxes being delivered at 2pm and others at 7pm, but that isn’t a direct reflection of the actual service being provided.

The order accuracy is always perfect. I have yet to experience any missing items - I have received extra protein or vegetables though!

They do have diet regulated specific meals (gluten free, pescatarian, gut friendly, etc) so this is a great option for anyone who wants to give it a shot. I could not recommend more.

22 June 2026
Green Chef US logo

Reply from Green Chef US

Hi John,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the fantastic, delicious meals, our diet-specific options, and the seamless experience with our app and order accuracy (even with those delivery window variances). Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

The food is always fresh for the week

The food is always fresh for the week! The variety of meals is great!

22 June 2026
Green Chef US logo

Reply from Green Chef US

Hi Monica,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great variety of meals and that the food is always fresh for the week. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 3 out of 5 stars

Question Insulin resistance choice

Clear recipes. Too much use of filler grains in offerings hard to find low sugar, carb smart and high protein for insulin resistance. Need specific offerings to choose from.

Good communication prior to getting food.

14 June 2026
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Reply from Green Chef US

Hi Franchesca,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Easy to prepare and very tasty

Easy to prepare and very tasty! I don’t know if I can lose weight with this plan

19 June 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy-to-prepare and very tasty meals, and we hope they support you well on your wellness journey. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

We are so delighted to find this…

We are so delighted to find this company. So many options to choose from for different diets and style plus you can customize if you like to change any of the meat off or do organic … doesn’t seem that the meals repeat like the other providers we’ve been using so we don’t get bored. Sauces are amazing !!! Thank you

18 June 2026
Green Chef US logo

Reply from Green Chef US

Hi Biby,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the many diet and style options, the ability to customize your meat choices or go organic, the fact that meals don't repeat so you never get bored, and our amazing sauces! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

We love Green Chef

We love Green Chef! It makes cooking healthy gluten free meals simple and fun! The menu options are great, the ingredients have been good quality, and the recipes are easy to follow. Not only am I learning how to cook, but we are so satisfied with the meals we’ve been getting that I don’t like to go out to eat any more.

19 June 2026
Green Chef US logo

Reply from Green Chef US

Hi Celiac,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the simple and fun process of cooking healthy, gluten-free meals, the great menu options, the high-quality ingredients, and the easy-to-follow recipes that are helping you learn how to cook and keeping you so satisfied you don't even like going out to eat anymore. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

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