All went very well - I selected the plant I wanted from the picture collection and got it safely delivered shortly after the order. So far, the plant looks well and I hope she likes her new home ;)
Company replied

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All went very well - I selected the plant I wanted from the picture collection and got it safely delivered shortly after the order. So far, the plant looks well and I hope she likes her new home ;)
Company replied
I chose a Ficus Robusta Bush 180cm+. I was positigelt impressed by the company's system allowijg cliente to pick the exact specimen they l'île instead of placing a generic order for a plant without... See more
Company replied
I spent more than 1k euro on their website for plants and only 1 plant survived till now . Some were delivered in quite bad status. The big indoor plants were very fast dead. I thought I was bad with... See more
Company replied
Great experience with Green Bubble! It was really helpful that we could see photos of the actual plants beforehand via WhatsApp — especially for the fiddle-leaf fig, which was very important to us. Pa... See more
Company replied
Written by the company
At Green Bubble, we believe everyone is happier with a little more green at home and in the office. Our houseplants come directly from our own nursery and are carefully selected, so you always receive fresh, robust plants. From impressive eye-catchers to compact mood-makers: we’re happy to help you find the perfect match for your interior.
By delivering straight from our own nursery, we keep lines short and quality high. Our packaging is designed to transport plants safely and securely, ensuring your order arrives in top condition. Need help with care? Our team is ready with clear tips and personal advice.
Want to see exactly which plant you’ll get? With our WhatsApp service, you choose your plant based on real photos from the greenhouse. That way, you know the plant you bring home is exactly what you want.
Plants directly from our own nursery 🌱
De Bruidsbogerd 3, 2671DK, Naaldwijk, Netherlands
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I’m really pleased by their excellent service and shipping! truly love that they provide the option for some plants to pick a specific one.

Reply from Green Bubble
I ordered a Kentia Palm XXL (220cm) and Ficus Elastica Robusta (150cm). Instead, I received a completely different plant (a 200cm+ Bird of Paradise) that was damaged and infested with pests.
I reported immediately that I received a plant that wasn't mine. Green Bubble repeatedly said they would "arrange" pickup but never provided a date or time. After 5 days with a big pest-infested plant in my home, I had no choice but to dispose of it for health and safety reasons.
When I requested my refund of €203.91 for the wrong/defective plant, Green Bubble illegally conditioned the refund on removing my review. They stated in writing: "We are willing to transfer the amount as soon as the posted reviews have been removed."
This violates EU consumer protection law. I was forced to comply to receive the refund I was legally owed. I removed my review as demanded, and after over a week of silence, they finally processed the refund.
Green Bubble also falsely claimed I was responsible for keeping a defective, pest-infested plant indefinitely, despite their failure to arrange timely pickup within the 5 days I kept it.
edited since I received my refund.

Reply from Green Bubble
The fact you can really choose the plant you like, you can choose out of different ones, based on real photos. And the plant I received is exactly that one and it is stunning!

Reply from Green Bubble
Everything was fine, second order arrived even faster than the first despite pre-Christmas delivery
load.
Plant quality was fine in all orders.
Might consider a third surprise order.

Reply from Green Bubble
I placed an order with GreenBubble for two plants (one small and one big) and a vase, but only the vase and small plant arrived — the big plant was completely missing. I contacted customer service and never received a reply, even after following up. This is extremely frustrating and unprofessional. I’m very disappointed and would not recommend ordering from GreenBubble based on my experience.

Reply from Green Bubble
I placed an order with GreenBubble for two plants (one small and one big) and a vase, but only the vase and small plant arrived — the big plant was completely missing. I contacted customer service and never received a reply, even after following up. This is extremely frustrating and unprofessional. I’m very disappointed and would not recommend ordering from GreenBubble based on my experience.

Reply from Green Bubble
I've ordered from them several times. I think the plants are of good quality. The service is also excellent; they respond quickly and are very helpful.

Reply from Green Bubble
Most disappointing experience.
First impression the service doesn’t care.
You pay for order in advance the service doesn’t care if you will get your order on time.
You need to approach them each day to get status.
Most painful and disappointing Green Bubble send you a sick plant full of ants and aphids.
So you go through experience how to save plant which is cost 238 € and see how your partner crying cause can’t help the plant.
We don’t know how long the plant is sick.

Reply from Green Bubble
Very sweet tree ....
Fast friedly delivery.
Fits great in our Livingroom.
Merry Christmas!!

Reply from Green Bubble
Fast delivery, helpful support via WhatsApp. The feature that allows you to pick your plant based on pictures is great!

Reply from Green Bubble
Always happy with all the fab quality plants and the great choice

Reply from Green Bubble
Made an order on 7th of November.
Still didn’t get my plants and zero response, zero responsibility.
Today is 17th of November.
On 13th got your sorries that’s it.
Super service, I want my money back.

Reply from Green Bubble

Reply from Green Bubble
Wonderful service and beautiful plants!
I had a great experience with Green Bubble — the team was super helpful and responsive (even in English), and communication was quick and friendly. The plants arrived fast, well-packaged, and in excellent condition — healthy, happy, and exactly as shown on the website. You can really tell they care about quality and customers. I’ll definitely order again! 💚

Reply from Green Bubble
Very easy to select your plant based on pictures via WhatsApp. Fast delivery. Great experience.

Reply from Green Bubble
Great website, excellent service with the whatsapp function of choosing your specific plant. Delivery smooth, healthy plant, all in all, great experience

Reply from Green Bubble
Never seen such a disaster ! Ordering was already a problem, a mess. Furthermore the plants Green Bubble delivered did not correspond at all with the picture and description on their website/my order. The oleanders were 30% smaller than announced and they called that « slightly lower » !!!! They were supposed to be oleanders on stem, you could hardly see any stem. And Green Bubble was fussy about my sending the plants back. Still waiting for the refund. Never never again.

Reply from Green Bubble
Fast delivery and secure packaging.
The plant quality is exactly as shown in the photos. The ordering process was smooth, and I really appreciate that they provide actual pictures of the available plants for each type, it makes choosing so much easier.

Reply from Green Bubble
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