Greek Market Reviews 

282
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of authentic Greek items, mentioning that they are difficult to find elsewhere in the country. Shoppers also note the exceptional quality of the food and the secure packaging that keeps items safe during transit. Furthermore, consumers are very satisfied with the prompt delivery service, noting that orders regularly arrive within the expected timeframe. Some reviewers were not happy with frozen goods arriving partially defrosted due to transport delays or a lack of proper insulation. A few people also experienced communication challenges or courier delivery failures when packages could not be completed successfully.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of authentic and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising speedy shipping and prompt arrivals.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well packaged and... See more

Service

Reviewers highlight positive aspects of service, expressing genuine satisfaction with the overall experience... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more

Company replied

Rated 5 out of 5 stars

I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... See more

Company replied

Rated 5 out of 5 stars

A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece... See more

Company replied

Rated 5 out of 5 stars

Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... See more

Company replied


Company details

  1. Supermarket
  2. Gourmet Grocery Store
  3. Grocery Delivery Service
  4. Grocery Store
  5. Market
  6. Online Marketplace

About Greek Market

Written by the company

Greek Market – Greek products delivered across the UK

Greek Market

Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.

We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.

Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.

Why customers choose Greek Market

  • Thousands of Greek products available online.
  • Free weekday delivery on eligible orders over £59.
  • Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
  • Careful packing for ambient, chilled and frozen products.
  • Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
  • Clear customer support through our Help & FAQs and structured contact form.
  • Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.

We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.

For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.


Greek Market® is a registered trademark in the United Kingdom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(282)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value and quality

Great value and quality. Fast delivery.

2 January 2024
Unprompted review
Greek Market logo

Reply from Greek Market

Thank you, Niki! We're delighted to hear you're pleased with the value, quality, and delivery speed of our products. We aim to provide the best Greek flavours directly to your doorstep as swiftly as possible. Looking forward to serving you again soon! 🚚💨

Rated 5 out of 5 stars

Excellent service!

27 November 2023
Unprompted review
Greek Market logo

Reply from Greek Market

Dear Dionysia, thank you so much for your 5* review. We really appreciate you being a customer and helping to share the word about Greek Market. All the best, GM team

Rated 5 out of 5 stars

The best Greek Market in UK!!!

The best Greek Market in UK!!!! Everytime I find everything I need for me and my baby! Fast delivery, everything packed nice!!! I definitely recommend it!!!! Thanks a lot!!!!!

22 November 2023
Unprompted review
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Reply from Greek Market

Dear Liza, thank you so much for your glowing review and for recommending GreekMarket.co.uk! We're thrilled to hear that you consistently find everything you need for yourself and your baby, and that our delivery and packaging meet your expectations.

We work hard to provide a wide range of authentic Greek products and a seamless online shopping experience, so it's very rewarding to receive such positive feedback. We look forward to continuing to serve you with the best of Greece! Warmest regards, GM team

Rated 5 out of 5 stars

Great product

Great product. The owner was very helpful when I spoke on the phone with him about the baby food that I was needed for my son. He given me a lot of information as well. Delivery was on time. We will definitely order again more greek products as well and not only baby foods. We definitely recommend 😀

3 November 2023
Unprompted review
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Reply from Greek Market

Dear Katerina,

Thank you for your positive review! We're thrilled to hear that you had a positive experience with GreekMarket.co.uk, especially regarding the assistance you received from our customer services for the baby food selection for your son. It's our pleasure to provide helpful information and support to ensure you find exactly what you need.

We're also delighted to know that the delivery was timely and that you're considering ordering more Greek products from us in the future. It's customers like you who make our job truly enjoyable.

We look forward to serving you again with the same level of enthusiasm and commitment.

Kind regards, Greek Market team

Rated 5 out of 5 stars

Greek shopping

Bought some bits from the shop with wad what needed came very quickly and was very well packaged with order again soon

7 August 2023
Unprompted review
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Reply from Greek Market

Hi Andrew! Thank you for taking the time to leave such a positive review. We're thrilled to hear that your order arrived swiftly and was well-packaged. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. All the best, GM team

Rated 5 out of 5 stars

Excellent Online Shop!

Excellent Online Shop!
I have ordered a few times from greekmarket and their prices are so reasonable. So many things that are hard to get and they have them. The packaging is really impressive. I had a lot of biscuits and pasta in my order and not one thing was broken!

19 May 2023
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Reply from Greek Market

Hi Natasha! Thank you so much for taking the time to provide us with your 5* rating and review. Your feedback is valued greatly and helps us maintain excellent standards of service. We look forward to seeing you again! Best wishes, GM team

Rated 1 out of 5 stars

On 16/04/2023 I requested two items on…

On 16/04/2023 I requested two items on my order (chrysi zymi puff pastry with sausage) which costed £15.54. Instead, on the arrival I received two different items (pastry with cheese). I then filled out the customer contact form on the website asking for a solution but got not response.

18 April 2023
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Reply from Greek Market

Dear Karapouliou, thank you for your review.
Your enquiry was replied to on Fri, 21 Apr, 09:27, please check your emails (including the spam folder).

Rated 5 out of 5 stars

The Best one

The best online Greek supermarket in the UK. I'd give more stars if I could.

24 March 2023
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Reply from Greek Market

Dear Lazaros, many thanks for your 5* review. We really appreciate your business and helping to share the word about Greek Market. We look forward to seeing you again! Best wishes, GM team

Rated 5 out of 5 stars

Excellent service and great products

Excellent service and great products. Thank you.

28 March 2023
Greek Market logo

Reply from Greek Market

Dear Graham, thank you so much for your 5* review. Your feedback is valued greatly and helps us maintain excellent standards of service. We look forward to seeing you again! Best wishes, GM team

Rated 5 out of 5 stars

Quick delivery with lots of variety of…

Quick delivery with lots of variety of Greek products! Very happy with my order and great value for money!

28 March 2023
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Reply from Greek Market

Dear Elli, thank you so much for your 5* review. We really appreciate you being a customer and helping to share the word about Greek Market. All the best, GM team

Rated 1 out of 5 stars

Ι was shocked by the fact that it is…

Ι was shocked by the fact that it is the only company who doesn't proceed with a refund as soon as I informed them that the parcel was not delivered to my address! The customer service is awful, after calling them 3 times and emailing a couple of times and calling 3 times the delivery company, I still haven't received any email regarding the refund. I will let people know that they don't respect and protect their customers. Disgraceful!

28 March 2023
Rated 5 out of 5 stars

Great food

Great food, prompt service, mistakes easily rectified.

26 March 2023
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Reply from Greek Market

Dear Aleka, thank you so much for this 5* review. We really appreciate you being a customer and helping to share the word about Greek Market. All the best, GM team

Rated 5 out of 5 stars

We were looking for a supplier of…

We were looking for a supplier of authentic Greek quality food in the UK and gave the Greek Market a try.
We ordered a selection of products and they were all extremely well packaged and chilled in respect of frozen goods.
This Greek Market business performed sensationally, with follow up information as needed.

22 March 2023
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Reply from Greek Market

Dear Constantine, we are delighted to hear that that you had a great experience with GreekMarket.co.uk. Thanks for sharing. We look forward to seeing you again!, All the best, GM team.

Rated 5 out of 5 stars
Greek Market logo

Reply from Greek Market

Thank you so much for your positive rating and feedback. Hope to see you again @ GreekMarket.co.uk soon! All the best, GM team

Rated 5 out of 5 stars

Great service

Excellent service, quick delivery and fair prices. The products were so well protected, with multiple layers of bubble wrap and stuffed with packaging paper, you could play football with the box and nothing would've been damaged.

15 March 2023
Unprompted review
Greek Market logo

Reply from Greek Market

Dear Tolis, thank you so much for your 5* rating and review. Your feedback is valued greatly and helps us maintain excellent standards of service. We look forward to seeing you again! Best wishes, GM team

Rated 5 out of 5 stars

Very satisfied

Very satisfied! My order was delivered quickly and in excellent condition. All the products ordered were as expected. Very happy,

15 March 2023
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Reply from Greek Market

Dear Mina, thank you so much for your positive rating and feedback. Hope to see you again @ GreekMarket.co.uk soon! All the best, GM team

Rated 5 out of 5 stars

I really loved all products i got from…

I really loved all products i got from the greek market. Delivery was on time and everything came intact. The only thing is that the products came overly wrapped, next time i will tell them if they can make a smaller package to fit all products with not so much wrapping. I guess amazon does the same but it really puts me off to have excess packaging for the sake of a few things. Other than that i highly recommend it

16 March 2023
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Reply from Greek Market

Dear Mrs Roberts, thank you so much for your positive rating and feedback. We keep improving our packaging techniques and reducing packing material, but our priority remains to deliver products intact! Hope to see you again @ GreekMarket.co.uk soon! All the best, GM team

Rated 5 out of 5 stars

Excellent range of products from a…

Excellent range of products from a trusted supplier 10/10

10 March 2023
Unprompted review
Greek Market logo

Reply from Greek Market

Dear Brian, thank you so much for taking the time to provide us with your 5* rating and feedback. We look forward to seeing you again! Best wishes, GM team

Rated 5 out of 5 stars

Good Service

Very quick delivery, and well packed.

1 March 2023
Greek Market logo

Reply from Greek Market

Dear Lindsay, we are delighted to hear that you had a great experience with GreekMarket.co.uk. Thanks for sharing. We look forward to seeing you again!

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