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3.3
20 reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
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This is a task scam. Plain and simple. You will never receive a cent in return. Money invested will lov in there so called ‘lucky orders’ as they will continue to raise the purchasing price until it ranges outside of any real affordability. The only money you will ever see if the first withdrawal. After that all funds put in will be lost forever. Stay away.
So, before I found out this was a scam, I had invested my 200$. It turns out that they have now closed, and along with it, the money I had put into the system. I'm glad I never let them pressure me to put more, but I'm short $200 USD.
This company totally scammed me and took all my money including funds that were put into a "special" account with promises that I could access it at anytime. The success managers are total manipulators and will pressure you to put more and more money in, gaining your trust with tiny returns but will then take all your money and hold it hostage. When I called them on being scammers they just disabled my account. I have no access. Customer support tells me they cannot access my account and will not help because they are in on the scam. They DO NOT return phone calls. They just say they will have someone call back and they NEVER DO. The customer support are in on the scam as well so they never assist you and they just say we can't find your account, sorry. I have lost everything. BEWARE. Their website link goes to a blank domain. There is no one within the company that will help you. They just brush you off over and over again.
Reply from Great Lake Capital
Hello!
We are sorry to see your review! To try to address any problems you might be experiencing, we would want to know more about your experience and the reasoning behind your review.
In order for us to assess the problem and provide you with the appropriate assistance, kindly get in touch with us at cs@greatlakecapital.com. Awaiting your email!
Best Regards,
The Great Lake Capital Team!
Greatlakecapital has several promising features, and I appreciate the efforts they are making in enhancing the platform. However, there are still areas that could benefit from more attention, like streamlining deposit procedures or providing more comprehensive market data. Overall, I'm optimistic about the future!
Reply from Great Lake Capital
Hello!
Thank you for your thoughtful review and for recognizing the progress we're making at Great Lake Capital! We're glad to hear you're finding value in the platform and that you're optimistic about what's ahead — we are too.
We also appreciate your feedback regarding deposit procedures and market data. These are exactly the kinds of insights that help us prioritize improvements, and we’ll be sure to share them with our development team.
Thanks again for being part of the Great Lake Capital community. We’re committed to continually enhancing your experience and hope to earn that 5th star from you soon!
Best regards,
The Great Lake Capital Team
While Greatlakecapital has served my trading needs well, I noticed a few minor hiccups that could be improved. Sometimes the platform has slight lags during peak trading hours, which can be frustrating. Overall, it's a solid experience, but some optimizations would make it outstanding.
Reply from Great Lake Capital
Hello!
Thank you for your honest and constructive feedback! We're glad to hear that Great Lake Capital has been serving your trading needs well overall.
We also appreciate you pointing out the occasional lags during peak trading hours — we understand how important speed and stability are, especially when timing matters. Our tech team is actively working on performance optimizations to ensure a smoother experience across the board.
Your input helps us grow, and we’re committed to making those improvements that turn a solid experience into an outstanding one. Thanks for being with us on this journey!
Best regards,
The Great Lake Capital Team
Greatlakecapital's support team has been incredibly helpful with my inquiries. I really appreciate their commitment to customer service. However, I feel that the platform could use more advanced trading tools for users looking to implement complex strategies. It would make a big difference for us experienced traders.
Reply from Great Lake Capital
Hello!
Thanks so much for the great review! We're really happy to hear our support team has been helpful — we always aim to be there when you need us.
We also hear you loud and clear on the need for more advanced trading tools. It's great feedback, and definitely something we're working on as we grow. We want to make sure the platform works just as well for experienced traders like you as it does for beginners.
Appreciate you being part of the Great Lake Capital community — and we're excited to keep improving with you!
Cheers,
The Great Lake Capital Team
One of the aspects I love the most about Greatlakecapital is its user-friendly interface. Even as a beginner, I found it easy to navigate through the platform and execute my trades without any issues. I appreciate how straightforward everything is, allowing me to focus on my strategies rather than the technology.
Reply from Great Lake Capital
Hello!
Thank you for your amazing review! It’s wonderful to hear that you had a great experience with our platform. We wish you nothing but success on your trading journey!
Best Regards,
The Great Lake Capital Team!
The biggest advantages of trading with Greatlakecapital is their transparent fee structure. There are no hidden fees or surprises, which gives me peace of mind while trading. Knowing exactly what I'm paying allows me to focus on making profitable trades.
Reply from Great Lake Capital
Hello!
Thank you for your amazing review! It’s wonderful to hear that you had a great experience with our platform. We wish you nothing but success on your trading journey!
Best Regards,
The Great Lake Capital Team!
Greatlakecapital has provided me with a good trading experience overall. However, I’ve noticed that withdrawals can take longer than I would prefer. While they are transparent about processing times, quicker transactions would greatly improve my satisfaction with the platform. Solid experience overall!
Reply from Great Lake Capital
Hello!
Thank you for your honest feedback! We’re glad to hear you’ve had a solid trading experience with Greatlakecapital.
We understand that faster withdrawals are important, and we appreciate your patience. We’re actively working on speeding up our processing times to make your experience even better.
Thanks for being part of our community — we look forward to earning an even higher rating from you!
Best Regards,
The Great Lake Capital Team!
Trading with Greatlakecapital has been adequate but somewhat lacking in advanced features. The tools available do the job, but I'm missing more sophisticated options to analyze my trades. I hope they introduce more comprehensive features to enhance the overall experience.
Reply from Great Lake Capital
Hello!
Thank you for your honest review. We’re glad to hear that Greatlakecapital has met your basic trading needs, and we really appreciate your feedback on the need for more advanced tools.
We’re continuously working to improve the platform, and insights like yours help us prioritize what matters most to our users. Stay tuned — we’re aiming to roll out more comprehensive features soon.
Best Regards,
The Great Lake Capital Team!
If you're looking for a reliable broker, I highly recommend them!
Reply from Great Lake Capital
Hello!
Thank you for your amazing review! It’s wonderful to hear that you had a great experience with our platform. We wish you nothing but success on your trading journey!
Best Regards,
The Great Lake Capital Team!
Greatlakecapital provides a good trading environment with various instruments and helpful resources. However, I've noticed occasional delays during high traffic times that affect order execution. If this issue is addressed, my experience would greatly improve. Overall, it's a solid platform!
Reply from Great Lake Capital
Hello!
Thank you for taking the time to share your experience—we truly appreciate your positive feedback on our trading environment, instruments, and resources.
We’re sorry to hear you've experienced occasional delays during peak times. Ensuring fast and reliable execution is a top priority, and we're actively working on infrastructure improvements to handle high traffic more efficiently. Your feedback helps us focus our efforts where they matter most.
Thanks again for your trust and for being part of the Great Lake Capital community. We’re committed to providing you with the best possible experience moving forward.
Best Regards,
The Great Lake Capital Team!
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