Great British Mobility Reviews 

170
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Bought a Sterling S700 scooter from Great British Mobility . I am so pleased with it because of the high quality build, comfort and power, also far cheaper than other places I had looked. The deliver... See more

Rated 1 out of 5 stars

Nice people when they are selling you a scooter had mine for 10 months and broke down still under warranty completely different kind of attitude they kept telling me to check fuses and check everythin... See more

Rated 5 out of 5 stars

Shopped around and found the sterling s700 at a very good price (£500-£600) cheaper than competition. Ordered it at 10.30 received a call just over an hour later with much to my suprise a delivery slo... See more

Rated 5 out of 5 stars

Scooter purchased as mother in law mobility got worse and family holiday was planned Having a short test ride in the uk the scooter had issues on the ferry to France Once we reached our destinati... See more

Company details

  1. Mobility Equipment Supplier

Written by the company

We offer great value for money on mobility aids which can benefit both the elderly and disabled adults. We are one of the UK's leading suppliers of new mobility scooters, wheelchairs and fully adjustable mobility chairs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

170 reviews

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No recent history of asking for reviews

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4.5

All reviews

(170)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased

Very pleased so far with my new scooter,when I've had to phone them they are extremely helpful.Also the palletonline courier was also VERY polite and helpful ,so really couldn't ask for more.Will say that if you are in any way unable to unpack the scooter or have a friend who will,I would definitely say pay for the service where they bring ,unwrap and demonstrate ,as it was a nightmare to get it out of the box,because of the additional packing underneath,I had to rope in the poor man working in the house opposite me.I think I can honestly say I am very pleased I bought from this company.

27 May 2022
Rated 5 out of 5 stars

Sterling Sapphire Scooter

Great customer service from Scott who went over and above to ensure my scooter arrived on time, and called me to make sure everything was ok. If you enjoy great customer service and good value for money then you won't go wrong with Great British Mobility.

15 May 2022
Rated 5 out of 5 stars

Excellent Customer Service

Incorrect mobility scooter charger supplied, within 2hours of advising of the problem an employee had driven 30 miles from Preston withe correct charger. Now that's what I call top class customer service. Well done , I will always recommend you in future

18 April 2022
Rated 5 out of 5 stars

Best and nicest company to deal with from start to finish

Would recommend this company 💯 per cent they went above and beyond for me even the delivery guy was absolutely great with me I haven't been on my scooter yet but I'm sure I will brave it sooner rather than later would just like to say if you want help with a mobility scooter or wheel chair these are the guys to see .

13 April 2022
Rated 5 out of 5 stars

AMAZING customer service

Scott went above and beyond to try and help with my enquiry.
Whilst they couldn't help source what I needed, it wasn't for want of trying.
I would 100% use them again.

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My son originally spoke on my behalf asking about purchasing a new scooter (GoGo) the service we received was excellent everything was explained with all options that were available. I placed my order and received my new scooter 48 hours later. I would without doubt recommend your company. Thank you for your excellent service.

1 April 2022
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, during sale and fantastic advice, and demonstration on delivery!
Fantastic price and even changed my tyres to a different colour! Excellent service start to finish!
Would highly recommend!

28 March 2022
Rated 5 out of 5 stars

Great British Mobility Service.

Great service from Great British Mobility. They hold a good selection of Scooters in stock at very competative prices, are good at explaining the the pros and cons of each one and deliver on time. No hard sell,they treat the customer with respect and provide a service to help keep us mobile. Ian,who delivered my machine, could not of been more helpfull in explaining things.

IR North Yorkshire

26 March 2022
Rated 5 out of 5 stars

5 star lovely people

Came across Great British Mobility as had serious issues with another seller of a particular mobility scooter. Called up and got through to Scott explained the situation to him and that we were desperate for the scooter and could he price match the other people. He sadly couldn’t price match as the other company were being so misleading however he did give us a really good discount.

Scott was amazing he said he could get it to us by the end of the week and explained everything so well. There was a slight delay and I mean slight like a day with the delivery however Scott called and explained everything and apologised and even chucked a little gift in for the delay.

He followed up to check in to see how we were getting on too. Fabulous service and I would recommend them very highly, quick on time and as expected.

Thanks Scott for all your help and giving my mum her independence back. Had we used you from the start she would have been whizzing around a lot lot sooner.

Thanks again!

25 March 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful gentleman named Scott

There is a wonderful gentleman named Scott who has been a Great help to me since I bought a mobility scooter from Great British mobility in Jan/2021.

He is extremely kind, helpful and always has my best interests at heart. Scott is an asset to the company and I really appreciate him.

21 March 2022
Unprompted review

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