Great British Mobility Reviews 

170
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Bought a Sterling S700 scooter from Great British Mobility . I am so pleased with it because of the high quality build, comfort and power, also far cheaper than other places I had looked. The deliver... See more

Rated 1 out of 5 stars

Nice people when they are selling you a scooter had mine for 10 months and broke down still under warranty completely different kind of attitude they kept telling me to check fuses and check everythin... See more

Rated 5 out of 5 stars

Shopped around and found the sterling s700 at a very good price (£500-£600) cheaper than competition. Ordered it at 10.30 received a call just over an hour later with much to my suprise a delivery slo... See more

Rated 5 out of 5 stars

Scooter purchased as mother in law mobility got worse and family holiday was planned Having a short test ride in the uk the scooter had issues on the ferry to France Once we reached our destinati... See more

Company details

  1. Mobility Equipment Supplier

Written by the company

We offer great value for money on mobility aids which can benefit both the elderly and disabled adults. We are one of the UK's leading suppliers of new mobility scooters, wheelchairs and fully adjustable mobility chairs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

170 reviews

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No recent history of asking for reviews

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4.5

All reviews

(170)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Triple star service and product

Dealt with Scott following research on their excellent website. He couldn't have been more helpful. I ordered a mobility scooter which was very keenly priced. Extremely pleased with my purchase.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Excllent

Spoke to a gentleman called Scott who very helpful in helping me with my order for two mobility scooters he went above and beyond to make my experience has easy as possible hes an asset to the company and i said he could call me oreo as its near to my name lol😂

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service at a good price

I ordered a wheelchair from the website on Wednesday evening and received it on Friday morning, so quick and efficient, also £100 cheaper than a local mobility shop and with a free large cardboard box. I phoned with a query and the phone was answered straight away, no music, no recorded voice message instructions to press different numbers, and the enquiry dealt with immediately. I would recommend this firm.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Superb service and superb product…

Superb service and superb product (Sterling S475). I called and they missed my call but called straight back. Delivered on time exactly when it said it would. Excellent value for money. Will certainly be recommending you to others! Keep up the good work!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Scott from Great British Mobility was…

Scott from Great British Mobility was amazing at helping me out and cannot recommend this company enough. Ordered from Scotland on Friday and scooter arrived on Wednesday. Amazing. Plus much cheaper than other companies. Thanks xx

19 June 2024
Unprompted review
Rated 4 out of 5 stars

Hiccup but quickly fixed

Customer services was great, we did have hiccup but with their help and team work was put right,
Delighted with my scooter and the quality.
Impressed with battery power compare to my old scooter

25 April 2024
Unprompted review
Rated 5 out of 5 stars

The customer service

The customer service team is second to none; they will try to help you in any and all aspects of your problem. Scott is so helpful, understanding, polite, and goes above and beyond. We couldn't fault the team's work in any way. This is my second time pursuing a scooter from them, and I will continue to be a loyal customer.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service first class

Some problem with the courier..... quickly sorted by a member of staff that dropped it off in his own time on his way home from work as I needed it for the bank holiday weekend.

Absolutely wonderful service and great scooter

Thank you

3 May 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a new mobilty scooter from…

I purchased a new mobilty scooter from start to finish service was exellent.2 days after my scooter was order it was delivered.When courier delivered it he was polite and helpful which i was very happy with.I do highly reccomend Great British Mobilty as they went above and beyond

20 April 2024
Unprompted review
Rated 5 out of 5 stars

APEX RAPID SCOOTER

I Bought my Apex Rapid scooter this week 10.04.2024. from this company, the service we got from Scott & Ian was excellent, they were very nice to deal with and it was easy to choose my scooter and with next day delivery I was very happy.
I would highly recommend getting your mobility needs from this great little place thank you guys.

10 April 2024
Unprompted review
Rated 4 out of 5 stars

Impressive

I love the scooter the only thing I wasn't happy about is putting it together as I got really confused

7 March 2024
Rated 2 out of 5 stars

Did not get what I paid for

First of all please let me say I was expecting to be delivered a brand new boxed Item via a two man delivery team. The scooter arrived fully assembled by one person who drove the scooter from the van to my door He offered to show me how it came apart and advised me on battery charging. I paid for standard delivery not the so called white glove delivery I received. Great I hear you say you had better than expected service EXCEPT When I looked at aspects of the delivery it became clear this was not not a boxed brand new scooter but was one that had been on display in the store. It actually came with a sticker on it saying it had been sold a the date it had been sold. My issue with this is not that the scooter itself was marked or in less the pristine condition it’s that I don’t know how long it has been in the showroom being used as a demonstration scooter. Why is this important to me is purely the battery life I don’t know how old the battery is or how it has been charged which is very important with a Lithium battery. In short I paid for a brand new boxed item but received it appears an ex showroom scooter

1 March 2024
Rated 5 out of 5 stars

I've never had such a great experience

I've never had such a great experience. Desperately needed a Rascal Viera Life and everywhere was out of stock. Rang up and not only did they have them but they were hundreds of pounds cheaper than anywhere else. Free Delivery came exactly when they said only a few days wait! Thank you so much!!! 👍👍👍

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

I would like to place on record how pleased I was to purchase a pavement scooter from this company. Lyndsey & Scott on sales, spencer the owner of the company & Nathan who delivered the scooter & gave my wife & myself a demonstration of how it worked. A brilliant company with staff to match, I would highly recommend anyone to buy a scooter from them, the backup if you need help after purchasing is second to none. It was a great experience dealing with them & my disabled wife now has the independence she was searching for to go out & vist our friends ect. Thankyou all at great British mobility you are simply the best in your field. Chris sue & Barney the cockapoo from Norfolk.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

We finally found a mobility place that…

We finally found a mobility place that offers finance interest free ! We tried other places that were over priced , but found a scooter that was £1000 cheaper , better build quality,a lot more sturdier ,longer range and much more comfortable for my wife .the guys and girls at great British mobility have great manners and very helpful and friendly, thank you all so much

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Battery charger

Thought I had a problem with my battery charger but it turned out to the reset button. Spoke to Scott and a colleague. Both were extremely professional and helpfu. soon had the problem sorted. Great job lads!! Thanks. Richard

26 January 2024
Unprompted review

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