Graysons Solicitors Reviews 

2,052
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being incredibly supportive, friendly, and guiding them smoothly through complex property purchases and legal claims. People note that the team provides prompt communication, answering questions quickly and explaining every detail clearly, which makes stressful situations much more manageable. However, some people mentioned issues with communication, noting they frequently had to chase solicitors for updates or faced unexpected delays on their cases. A few reviewers felt that responses were occasionally slow and that a lack of proper organization made the entire transaction rather frustrating at times.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and efficiency... See more

Service

People report positive experiences with service, highlighting professional, efficient, and reliable legal... See more

Customer service

Users describe positive interactions with customer_service, noting consistent communication and regular... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

Claim

Customers report great satisfaction and positive experiences with their claim processes. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This firm have been top notch, be totally honest and transparent with them and they will provide exactly what they say. Went above and beyond before actually issuing proceedings. Didn't keep me in the... See more

Company replied

Rated 5 out of 5 stars

Graysons were amazingly supportive, reassuring and helpful throughout my journey, buying my 1st home. They use an app which was great and meant I could sign paperwork easily and quickly, making the pu... See more

Company replied

Rated 5 out of 5 stars

Following my Mother’s death over ten years ago, Graysons handled the probate for my father and subsequently his Will. Recently my Dad’s property needed to be sold and the staff at Graysons in Sheffiel... See more

Company replied

Rated 5 out of 5 stars

Caroline and Robyn have looked after all the details so well, including the ups and downs of selling and buying. They kept us very well informed and acted very fast once information arrived... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Executor
  4. Family Law Attorney
  5. Personal Injury Attorney
  6. Real Estate Attorney

About Graysons Solicitors

Written by the company

Graysons is a Sheffield, Hathersage & Chesterfield based solicitors specialising in wills & lifetime planning, probate & estate administration, property, family, personal injury, occupational illness and medical negligence.

Based in Sheffield since 1925, Graysons Solicitors is one of South Yorkshire’s most established and respected Solicitors. Through its vibrant and progressive team of dedicated legal professionals—including six highly experienced partners—the law firm has built a reputation for providing expertly tailored legal advice. The firm’s Lexcel accreditation—the Law Society’s quality mark—is testimony to its excellent standards of management and quality of service.

Graysons is recommended in the Legal 500 2023 for its work in the areas of family, personal injury, private client and medical negligence.

We are here to help you with a range of high quality legal services, including:

  • Personal injury
  • Medical negligence
  • Occupational illness and injury
  • Property matters
  • Divorce and separation
  • Children matters
  • Domestic violence
  • Wills, trusts & inheritance tax planning
  • Probate and administration of estates
  • Powers of attorney

  • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 61% of negative reviews

    Typically replies within 2 weeks

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    4.8

    All reviews

    (2,052)

    239 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Very responsive service

    I've been thoroughly impressed with the conveyancing service offered by Graysons. Every member of staff I dealt with was extremely responsive and fully answered every question I had. I would highly recommend this firm.

    11 August 2026
    Rated 5 out of 5 stars

    Could not fault Graysons in the…

    Could not fault Graysons in the slightest.

    From start to finish our house sale/purchase was turned around in 9 weeks.
    Communication was absolutely fantastic we received weekly updates.

    All the staff were friendly and forthcoming with any query we had. Nothing was too much trouble.

    Fantastic Solicitors. Would definitely use them again. Should we need to.

    5* service would recommend

    11 August 2026
    Rated 5 out of 5 stars

    Graysons Solicitors - Good Experience

    I had a really good experience with Graysons Solicitors. My nominated contact (James) kept me informed through every step of the way and explained everything thoroughly so that I understood the process. His advice was key in securing a higher offer and I am glad that I trusted his knowledge and experience in obtaining the best outcome for me.

    3 August 2026
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    James was very knowledgeable and…

    James was very knowledgeable and explained every step clearly. Kept me up to date all along the process was kind and understanding never pushed for an answer always willing to listen to any concerns and answer any questions with plenty of time and patience. Highly recommended

    11 August 2026
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    Definitely recommend

    Definitely recommend. Jessica Gamble was my solicitor, and was very thorough, helpful and responsive.

    29 July 2026
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    cannot thank Robert and the team at…

    cannot thank Robert and the team at Grayson Solicitors enough for their help with my successful claim. As this was my first time ever dealing with a legal claim, I was naturally very nervous about the whole process. However, the "No Win, No Fee" agreement was exactly as promised and gave me total peace of mind.The claim took around two years to complete, but Robert kept me fully informed via email the entire time. Even though my case wasn't as straightforward as I first thought, his regular updates made a stressful situation much easier to handle. Thank you very much, Grayson Solicitors, for your hard work and a fantastic result!

    29 July 2026
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    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    My parents have used Graysons since the…

    My parents have used Graysons since the 70's when they bought their House. I have recently had to deal with them regarding my dads will etc. The service was professional which prompted my wife and I to seek advise about our wills.
    We arranged a visit with Shona who looked after us and listened to what we needed. She then emailed our draft wills within a week.
    Overall a very professional service from Shona.

    31 July 2026
    Unprompted review
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    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    We had a really positive experience…

    We had a really positive experience with our solicitors throughout the purchase of our first home. Emma was brilliant from start to finish – always helpful, responsive and clear and she made what can be a pretty stressful process feel much more manageable.

    We really appreciated being kept updated throughout, and whenever we had questions, Emma took the time to explain things clearly and put our minds at ease. We never felt like we were chasing for information or unsure about where things stood.

    Everything went smoothly through to exchange and completion and we felt in very safe hands throughout. We’d definitely recommend Emma and the team, and wouldn’t hesitate to use them again in the future. Thank you for helping us get the keys to our first home! 🏡

    29 July 2026
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    Angela Moores Graysons

    Angela was very responsive to any issues that I had, provided professional, staid advice in difficult circumstances and resulted in a divorce settlement that was agreeable to both parties. Angela's aim was to achieve a resolution and this was successfully completed. Angela was always responsive to my requests for help and advice and I have already recommended her to other people and would not hesitate to do so again.

    10 October 2025
    Unprompted review
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    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    prompt communication

    prompt communication. App was easy to use. Competitive rates.

    23 July 2026
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    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 4 out of 5 stars

    Emma was really helpful and explained…

    Emma was really helpful and explained everything really well. There were a lot of back and fourth from our estate agents due to a pushy buyer but Emma dealt with everything fantastically.
    Sometimes hard to get hold of but otherwise would recommend for your house purchase/sale and i will use again.

    26 June 2026
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    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    We used Graysons (Katie Birch) to draw…

    We used Graysons (Katie Birch) to draw up our Wills for ourselves and also my mum. Katie made the process easy when our Wills were not standard and also put right what a previous firm hadn’t done correctly (not a solicitors). Thank you Katie. Would definitely recommend

    20 July 2026
    Unprompted review
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    Great service provided and would…

    Great service provided and would recommend to anyone purchasing a property

    10 July 2026
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    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

    Rated 5 out of 5 stars

    Excellent service

    Great from start to finish

    10 July 2026
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave us a review, we really appreciate it.

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