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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making the claims process much easier to navigate. Many people highlight the exceptional customer service, noting that the team goes above and beyond to keep them updated and provide support, often exceeding expectations. Reviewers are particularly satisfied with the efficient handling of their claims, with many achieving positive outcomes and good settlements. The overall service is frequently described as excellent, with consumers appreciating the clear communication and smooth user experience provided by the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's helpfulness,... See more

Claim

Customers consistently note positive experiences with claim. Reviewers praise the helpfulness and knowledge... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional help and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James explained everything in detail. He displayed empathy and understanding. He also explained the whole process and made it very simple to understand. Following a traumatic experience, its nice to... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

Excellent Service – Highly Recommend Mr. Ilyas I had the pleasure of having Mr. Ilyas handle my personal injury claim, and I couldn't be more satisfied with the service I received. From the v... See more

Rated 5 out of 5 stars

I would 100% recommend Zahid for future work! I found Zahid advice very helpful in processing my claim. Professional & always there to answer any questions I had! You know you are in safe hands trusti... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

124 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service

Excellent Service – Highly Recommend Mr. Ilyas

I had the pleasure of having Mr. Ilyas handle my personal injury claim, and I couldn't be more satisfied with the service I received. From the very beginning, he was always available to help and advise me. No matter how small my query, he would go out of his way to ensure I had the answers and support I needed—even calling me on weekends when necessary.

Although I’ve never met Mr. Ilyas in person, it's clear that he is incredibly polite, professional, and possesses excellent character. His dedication and commitment made a stressful process much easier to navigate.

I’m truly grateful for his help and would highly recommend his services to anyone in need of legal support for any type of personal injury claim.

Thank you ilyas

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Regarding claim

Edwin my claim was handled by llyas,and I couldn't be more impressed with the service I received from the start to finish,the process was managed with exceptional professionalism and care. IIyas made everything straightforward and stress free,and I truly appreciated the clear communication and prompt responses. If I ever need assistance in the feature, I will definitely be reaching out to IIyas again highly recommended.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Mohamed Iliyas has been a tremendous…

Mohamed Iliyas has been a tremendous help throughout my case.
Very helpful, punctual,well informed and an amazing human being
Very lucky to have been dealing with him
Amazing person and a real professional
Thanks Mohamed

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Mohammad Ilyas was brilliant

Mohammad Ilyas was brilliant! Although the claim took nearly 2 1/2 years to resolve which is expected in these circumstances he kept me upto date and well informed the whole way, great asset to your company and thank you very much Mohammad.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

.Adam.Grayson May team fantastic and amazing…

Grayson May team fantastic and amazing people polite helpful and very fast and goes out of their way to help you and support you through difficult situations sometimes you do not win sometimes you do win but the team on the other side of fantastic I would rate them five stars and I would recommend people to go there because you get communication you get skills from them and you get everything that you need you're not waiting six weeks they do it there and then and that's why I recommend this team

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Only people who have listened to me…

Only people who have listened to me and trying to help they keep in touch friendliness a must for me wich you get I very happy with advice iv got and for to be listened to with out being passed around would recommend

30 May 2024
Unprompted review

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