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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making the claims process much easier to navigate. Many people highlight the exceptional customer service, noting that the team goes above and beyond to keep them updated and provide support, often exceeding expectations. Reviewers are particularly satisfied with the efficient handling of their claims, with many achieving positive outcomes and good settlements. The overall service is frequently described as excellent, with consumers appreciating the clear communication and smooth user experience provided by the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's helpfulness,... See more

Claim

Customers consistently note positive experiences with claim. Reviewers praise the helpfulness and knowledge... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional help and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James explained everything in detail. He displayed empathy and understanding. He also explained the whole process and made it very simple to understand. Following a traumatic experience, its nice to... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

Excellent Service – Highly Recommend Mr. Ilyas I had the pleasure of having Mr. Ilyas handle my personal injury claim, and I couldn't be more satisfied with the service I received. From the v... See more

Rated 5 out of 5 stars

I would 100% recommend Zahid for future work! I found Zahid advice very helpful in processing my claim. Professional & always there to answer any questions I had! You know you are in safe hands trusti... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best claims company I have ever used

Best claims company I have ever used, zahid top guy, very knowledgeable, and knows exactly what hes doing he guides you what to do, and will ring for updates and advise you accordingley 100% will recommend.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

The help and support in which I had…

The help and support in which I had received was 100% above and beyond all expectations. They kept myself updated on all areas of the claim with regular emails, messages and phone calls. I cannot thank the staff for all of their individual help and support. Thank you so much, I really do appreciate everything that you have done foe me.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Ilyas done a fantastic job with my sons…

Ilyas done a fantastic job with my sons accident claim. Raised wia claim500.
Ilyas was in constant contact with updates and procedures. He chased the claim, he was very professional and polite, plus kept us well informed. My son was happy with outcome of the complaint, after ilyas worked constantly to get this completed. Many thanks. Gail

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Best no win solicitors out there

w:

Grayson May are a fantastic company with a truly dedicated team who genuinely care about their clients. James in particular, along with his team, went above and beyond to ensure everything was handled smoothly and professionally. Their attention to detail made the whole experience stress free. I would highly recommend them to anyone in need of the services they provide.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Efficient and honestly cared!

Finding a company that’s structured financially on no fees unless the case wins, gave me not much hope at first, I must be honest.

However, this company were extremely efficient, if I was delayed sending them anything from my side (as I can be too relaxed with paper work) they would call me and check in. Which helped tremendously!

The guidance and care they offered was truly appreciated.

Keep on doing what you’re doing team!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

Really friendly people, Zahid was always there if I needed support and I was always updated promptly during the course of the case. Nothing bad to say

6 November 2025
Unprompted review
Rated 5 out of 5 stars

What a brilliant company

What a brilliant company! Very supportive and helped with everything. Was updated about everything and zahid was fantastic and very helpful. Would definitely recommend.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Zahid was helpful and explained things step by step. I had a good experience with his firm

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Zahid has been great from the get go

Zahid has been great from the get go. Communicated effectively whilst also progressing my case quick enough to get an outcome and settlement. Great business to use for personal injury and accident claims. Thank you for your help!

26 March 2026
Unprompted review

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