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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some people were dissatisfied with the service, mentioning issues like servers not starting or having complicated and oversimplified control panels with missing settings. A few other people also felt that the support team could be slow to respond or, in some cases, unhelpful, leading to frustration.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the helpfulness... See more

Response time

Users describe positive interactions with response times. Many customers praise the rapid and quick support,... See more

User experience

Customers generally report positive experiences with the user experience. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed some help about starting my server. And OREO is literally the kindest human being ive ever met. I dont remember the last time i needed this much help and OREO more than delivered not only did... See more

Company replied

Rated 5 out of 5 stars

I noticed weird billing issues and contacted the support team. Support team was really helpful and transparent in the process. Got all the issues solved fast. Been a customer for a long time now an... See more

Company replied

Rated 5 out of 5 stars

i have done many different hosts and this one is by far the best, it never has real issue and if you have a problem doing something they have lightning fast support that will solve your problems easil... See more

Company replied

Rated 5 out of 5 stars

Vampy opened my ticket in less then 15 mins and quickly and cleanly got my server up and running and gave me very good tips on which maps and mods my server could handle

Company replied


Company details

  1. Gaming service Provider

About Gravel Host

Written by the company

What is Gravel Host?
Gravel Host was founded in 2023. Instantly Deploy Minecraft, Rust, FiveM & More Game Servers in 8 Locations Globally.
What do we offer?
Minecraft Hosting
Game Servers

Any remaining questions? Contact our 24/7 Support department here, we are happy to help you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

992 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 very good service and fast helped…

10/10 very good service and fast helped me out alot

29 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for the amazing feedback! We’re really glad we could help you out quickly.

Your support means a lot to us 💙 If you ever need anything, don’t hesitate to reach out!

Rated 5 out of 5 stars

Fast help and direct problem solving…

Fast help and direct problem solving shi lowkey tuff

29 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback! We’re glad to hear that your issue was resolved quickly and efficiently.

We really appreciate your support 💙 If you ever need anything, feel free to reach out!

Rated 5 out of 5 stars

they solved my issue with great pace…

they solved my issue with great pace and great customer support

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

We’re really glad to hear that your issue was resolved quickly and that you had a great experience with our support team. Providing fast and helpful assistance is something we always strive for.

If you ever need anything else, don’t hesitate to reach out - we’re always here to help!

Rated 5 out of 5 stars

It was a good experience

It was a good experience; he was attentive, kind, and helped me a lot.

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

We’re really glad to hear you had a good experience and that our team member was attentive, kind, and helpful throughout. That’s exactly the level of support we aim to provide.

If you ever need anything else, feel free to reach out - we’re always here to help!

Rated 5 out of 5 stars

great support

great support, i recommend tash,

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback!

We’re glad to hear you had a great support experience, and we’ll be sure to pass your recommendation on to Tash - they’ll really appreciate it.

If you ever need anything else, feel free to reach out anytime!

Rated 5 out of 5 stars

this is the bset server hosting

my server is always at the best proformance and everytime theres a issue they always fix it and its a amazing server host and the community is awesome

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for the awesome review!

We’re really happy to hear your server is running at top performance and that any issues get resolved quickly. That’s exactly the experience we aim to provide.

It also means a lot to hear you’re enjoying the community as well - that’s a big part of what makes everything even better.

If you ever need anything, we’re always here to help!

Rated 4 out of 5 stars

It a very good server host AND very…

It a very good server host AND very cheap it has everything you need and really nice support team I love this host

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you so much for your kind words!

We’re really happy to hear you’re enjoying the service, pricing, and features, and that our support team has been helpful to you. It means a lot to know you love the host.

If you ever need anything, we’re always here for you!

Rated 5 out of 5 stars

fast respond

fast respond

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback!

We’re glad to hear you’re happy with our fast response times - we always aim to help as quickly as possible.

If you ever need anything else, feel free to reach out anytime!

Rated 5 out of 5 stars

great service

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you!

We’re glad you’re happy with the service - we really appreciate your support 💙

If you ever need anything, we’re always here to help!

Rated 4 out of 5 stars

Very helpfull

Very helpfull, sometimes can take a while.

28 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback!

We’re really glad to hear you found the support helpful. We also appreciate your honesty regarding response times - we’re always working on improving speed while keeping the quality of help high.

If you ever need anything again, feel free to reach out anytime!

Rated 5 out of 5 stars

Good Service

Good Service, cant complain

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback!

We’re glad to hear you’re happy with the service - we really appreciate it 💙

If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

It's brilliant and fast

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you!

We’re really happy to hear you find the service brilliant and fast 💙

If you ever need anything, feel free to reach out anytime!

Rated 5 out of 5 stars

Tash is a man among men

Tash was so helpful it almost brought a tear to my eyes, he was swift and caring throughout the process, truly a 10/10 experience.

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you so much for your kind words!

We’re really happy to hear that Tash was able to help you in such a supportive and efficient way. We’ll make sure your feedback is passed on to him - it truly means a lot.

If you ever need anything again, we’re always here for you 💙

Rated 5 out of 5 stars

Vampy is the bombdiggidy

26 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for the feedback! We’re glad to hear Vampy made such a great impression.

We’ll make sure your message gets passed along 💙

Rated 5 out of 5 stars

I rented a ARK:SA server

I rented a ARK:SA server.
I had issue to make it start, but I Made a ticket and a staff member helped me very fast to get everything setup.
Fast and friendly support.
Would recommend

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback! We’re glad to hear that our support team was able to help you get your ARK:ASA server up and running quickly.

Providing fast and friendly support is something we always aim for, so it’s great to know you had a positive experience. We really appreciate the recommendation!

If you ever need anything else, feel free to reach out anytime 💙

Rated 5 out of 5 stars

Accidental Invoice cancelation

Was quick and efficient, handling all my needs in a professional manner in under a minute. A great asset to the Gravel Host team!

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback! We’re really glad to hear everything was handled quickly and professionally.

It’s great to know our team was able to meet your needs so efficiently. We truly appreciate your kind words and support 💙

Rated 4 out of 5 stars

Really well host

Really well host, gives good prices & performance, great and fast support, more than just MInecraft hosting, and has Bedrock hosting also. one downside is that Bedrock updates don't have a updates button.

27 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback! We’re really glad to hear that you’re happy with the pricing, performance, and support.

We also appreciate you pointing out the Bedrock update experience - that’s valuable feedback, and we’ll definitely take it into consideration as we continue improving our services.

If you ever need any help or have more suggestions, feel free to reach out anytime 💙

Rated 5 out of 5 stars

First time Minecraft host!

I was having trouble understanding how modding works with Minecraft servers, with this being my first server. Tash was very kind and patient with me, and now I get to play with my friends on my own server!! Thank you Tash!

25 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback! We’re really glad to hear that your first Minecraft hosting experience went well.

A big shoutout to Tash - we’ll make sure your kind words are passed along 💙 It’s great to hear that everything is now working and that you can enjoy playing with your friends on your own server.

If you ever need any help in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

amazing hosting very cheap and…

amazing hosting very cheap and efficient definitely would recommend to everyone

26 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your kind words! We’re really glad to hear that you’re happy with the pricing and performance.

Your recommendation means a lot to us 💙 If you ever need anything, feel free to reach out anytime!

Rated 5 out of 5 stars

really easy and the discord support…

really easy to use and the discord support really good and helpful especially vampy thanks to him he was really helpful and Thanks for him i will use it again Ty vampy <3.
Update: Thanks again to everyone and special thanks to Tash he was very helpful and im very greatful <3

26 March 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your kind words! We’re really glad to hear that you found everything easy to use and that our Discord support was helpful.

Huge thanks for mentioning Vampy - we’ll make sure he sees this 💙 It means a lot to us that you’d choose to use our services again.

If you ever need anything, we’re always here to help!

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