I needed some help about starting my server. And OREO is literally the kindest human being ive ever met. I dont remember the last time i needed this much help and OREO more than delivered not only did... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vampy opened my ticket in less then 15 mins and quickly and cleanly got my server up and running and gave me very good tips on which maps and mods my server could handle
Company replied
I noticed weird billing issues and contacted the support team. Support team was really helpful and transparent in the process. Got all the issues solved fast. Been a customer for a long time now an... See more
Company replied
i have done many different hosts and this one is by far the best, it never has real issue and if you have a problem doing something they have lightning fast support that will solve your problems easil... See more
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Company details
About Gravel Host
Written by the company
Gravel Host was founded in 2023. Instantly Deploy Minecraft, Rust, FiveM & More Game Servers in 8 Locations Globally.
Minecraft Hosting
Game Servers
Any remaining questions? Contact our 24/7 Support department here, we are happy to help you.
Contact info
8010 Woodland Center, 33614, United States
- gravelhost@gmail.com
- gravelhost.com
4.6
Excellent
991 reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far not bad!
Server setup initially was fairly easy. Website is a bit confusing to navigate, but it works. I caused the server to be stuck and had to open a ticket, which took almost 4 hours to get resolved, which seemed to be fairly simple to resolve, but due to them being a smaller company, it is expected. Overall customer experience is 10/10... time to response is 8/10...
16 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your detailed feedback. We are glad to hear that the initial setup was smooth and that your overall experience has been positive. We also appreciate your honest comments about the website and response time. As a growing team, we are continuously working to improve both our platform and support speed. If you need anything else, feel free to reach out anytime.
Excellent support and the best server, thank you!
16 April 2025
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you are satisfied with both our support and server quality. If you need anything else, feel free to reach out anytime.
Great experience with the support team…
Great experience with the support team again, all ways to the point and very helpfull
15 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you had another great experience with our support team and found the help clear and useful. If you need anything else, feel free to reach out anytime.
Great service
They are really good at responding quickly and the servers are great for a low price :D
15 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you are satisfied with the response time, server performance, and pricing. If you need anything else, feel free to reach out anytime.
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you are satisfied with our support. If you need anything else, feel free to reach out anytime.
Prompt service and response
12 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you experienced prompt service and responses. If you need anything else, feel free to reach out anytime.
Great customer service
Not only is the customer service great here, but it's rapid! I've been rather annoying the last two days opening tickets but they've solved my issues almost instantly. Great props to the team! And on top of that, service is running a treat. Thank you.
12 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that our team was able to resolve your issues quickly and provide a great support experience. We truly appreciate your patience and kind words. If you need anything else, feel free to reach out anytime.
Very Good Hosting Service
The Staff Always knew how To serve my needs in tickets. The built in plugin/addon things are really helpful!
12 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that our staff was able to meet your needs and that you found the built in plugins and addons helpful. If you need anything else, feel free to reach out anytime.
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that our team responded quickly and was able to identify and resolve the issue. If you need anything else, feel free to reach out anytime.
Tash helped me immediately and solved…
Tash helped me immediately and solved my problem in an instant big thanks to Tash.🙏
11 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that Tash was able to assist you quickly and resolve your issue right away. We will make sure your kind words are passed along. If you need anything else, feel free to reach out anytime.
Great support
Great support, cheap prices, you get extactly what you payed for, maybe even more!
11 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you are satisfied with our support and pricing, and that the service met or even exceeded your expectations. If you need anything else, feel free to reach out anytime.
the staff are extremely nice everytime…
the staff are extremely nice everytime i have a issue fast response and problem solved very fast would recomend
10 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that our staff has been consistently helpful and responsive, and that your issues were resolved quickly. We appreciate your recommendation. If you need anything else, feel free to reach out anytime.
greatest customer support!
Customer support is so friendly and provides detailed guidance, resolve the problem in the most efficient way!
9 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you found our support friendly and the guidance detailed and efficient. If you need anything else, feel free to reach out anytime.
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you are satisfied with our staff, pricing, and server performance. We appreciate your recommendation. If you need anything else, feel free to reach out anytime.
Very fast replies and helped with my…
Very fast replies and helped with my questions
8 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you received fast responses and that your questions were answered. If you need anything else, feel free to reach out anytime.
GravelHost Is Goated
Is really cheap compared to other server, support is helpful and all around just a good website and server host. Used it for multiple minecraft servers.
8 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you find our services affordable and helpful, and that you have used us for multiple Minecraft servers. If you need anything else, feel free to reach out anytime.
Wonderful customer service!
When my friend's server was downgraded from 40 GiB to 18, i opened a ticket and from the moment my ticket was responded to to the moment it got fixed and the ticket was closed, it took no longer than 5 minutes and simple screenshots
Wonderful experience!
7 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that your issue was resolved quickly and efficiently. It is great to know you had a wonderful experience. If you need anything else, feel free to reach out anytime.
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that you found our support fast and helpful. If you need anything else, feel free to reach out anytime.
GH | Tash [Billings & Minecraft] & GH | Vampy | Ark Specialist Helped me so quickly!
GH | Tash [Billings & Minecraft] & GH | Vampy | Ark Specialist in the discord was very helpful! They responded so quickly and resolved my problems with my server start up and map switches when I ran into it! Thank you so much for helping me so quickly, it really means a lot!
4 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that our team was able to quickly respond and resolve your issues with server startup and map changes. We will make sure your kind words are passed along. If you need anything else, feel free to reach out anytime.
Was very pacient with my little numpty…
Was very pacient with my little numpty moment
5 April 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback. We are glad to hear that our team was patient and supportive. If you need anything else, feel free to reach out anytime.
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