Grasshopper are our go to for any rubbish removal. The team are friendly both in office and on the road. No job it too big or difficult! Thanks for always assisting our team at Control Fire Protec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic prompt service. Professional driver very polite and arrived on time. Office staff extremely helpful explain size and price no hidden costs. Nothing was a problem for the driver, put the bin... See more
I needed to bring forward the bin delivery one hour earlier in the morning so the plumber could start the demolition work. The reception lady who took my call was very polite and she arranged for the... See more
I have not received waste reports for projects being serviced by you. I have raised complaints and escalated but to no avail.
Company details
Written by the company
Grasshopper Environmental provide professional, responsive, cost-effective waste management services. Backed by an ASX listed parent, we offer, skip bin hire, partnered with reputed recycling facilities. We also offer tailored business waste solutions as well as commercial and industrial waste management services to clients ranging from residential customers to small and large construction projects. Through waste data reporting, Grasshopper also provides the capability to track project waste. We offer: Guaranteed turnaround – we turn up on time, with the skips you ordered. Full 6-day operation including on-demand after-hours services. End-to-end service – Grasshopper utilizes the latest in equipment and technology to ensure there is minimal to no disruption to your services.
Contact info
200 Walters Road, 2148, Arndell Park, Australia
- 1300 147 277
- customercare@grasshopper.net.au
- grasshopper.net.au
4.4
Excellent
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always such a smooth process and epa…
Always such a smooth process and epa tracking which takes all my admin away! Winning!
4 October 2023
Skip bins
For our needs of skip bins it is helpful to be able to communicate with staff and drivers to arrange new and change over bins easily and efficiently.
3 September 2023
Fantastic prompt service
Fantastic prompt service. Professional driver very polite and arrived on time. Office staff extremely helpful explain size and price no hidden costs. Nothing was a problem for the driver, put the bin exactly where we asked.
Will recommend Grasshopper to family and friends 10 out of 10👍
10 August 2023
Responsive
Clear, quick response time for emails (including bookings or change of bookings).
1 August 2023
Terrible communication
26 July 2023
Great service highly recommended
20 July 2023
On time prompt friendly service
26 June 2023
The accounts department is atrocious
18 June 2023
I gave you a 5 as the gentleman that…
I gave you a 5 as the gentleman that delivered it was just lovely. very helpful.
I will say it did take two weeks between you and cleanaway to get it delivered.
I will be requiring more in the future so I will book further in advance next time.
13 June 2023
Every month we were overcharged
12 June 2023
Fantastic
Efficient, reliable and great customer service!
We moved to Grasshopper after having issues with a our previous waste management company and Grasshopper really is just a different world.
23 May 2023
Fast response and flexibility to attune…
Fast response and flexibility to attune to rapidly changing site conditions from time-to-0time
15 May 2023
Got us out a tricky situation with old…
Got us out a tricky situation with old supplier ending services 50 days early. Super appreciative of next day service. Thank you
18 May 2023
Appreciate receiving the daily…
Appreciate receiving the daily runsheets the following day which make it easy for our reconciliation
10 May 2023
Prompt delivery and good communication
7 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.