Envato Reviews 31

Worst experience they are selling broken templates I have bought We Courier Laravel Template and the template is broken now they are not refunding my amount.
Re: Refund Request Dispute 3996406

Envato’s GraphicRiver.net charged me $63 without delivering my purchase, making their practices seem highly questionable. I strongly advise against using their platform.

Here’s what happened:

Unauthorized Charge & No Delivery – After making a purchase, I never received the item, yet they took my money. Attempts to resolve this issue were unsuccessful.

Forced Payments & Admin Access – When you buy a theme from them, they allegedly gain access to your website’s admin panel. If you refuse to make additional payments, they may alter or interfere with your site.

Scam-Like Practices – Instead of a straightforward transaction, they seem to use tactics to extract more money from customers post-purchase.

As per all other reviews I have to add another poor one I am afraid. These scammers charged me £30 for Wordpress templates that simply did not work and were corrupt. I asked for a refund same day I took the subscription and it was refused. Absolute con artists

Update - I requested a ‘chargeback’ via my bank to receive my refund that way. I’d encourage others to do the same and not accept being brushed off by customer service

Becareful of those scammers, they charged me with 21 USD the day i canceled my annual subscription and deactivate my account so i can not use the website after they charged me!

I reached out many times and the customer service seems very unprofessional and never actually solve the issue, they just told me why they charged me and that they don't offer discount!

WHAT A SCAMMERS!

I’ll write my review on here because Envato keeps deleting my review from there site I would not use WPBINGO I have bought a theme off them and they have put a code into where they can see my design I have spent ages redesign the template for them to copy my design and sell it on CHEATS and copyright infringement I have made the platform aware but they just keep on deleting my review! Do not care about customers spent over £300 on this platform avoid!

Envato network are scammers ,
if you browse any of there markets they show you a big banner on the header said "Envato Elements: Millions of creative assets, unlimited downloads. One low cost.
"
after click the banner and paid for the subscribe you get surprised that this plan only limited for "elements.envato" even the banner on all there market , its a scam big scam attention

This site is a scam and everyone who works on it is a scammer! Avoid any cooperation with this page!

They have an item that stopped supporting and no longer exists, with that item no longer in use, it's worthless and we lost our money for something we don't use anymore.
The item refers to "WossThemes". LARX - A Creative Multi-Concept Theme

Make sure you never lock your account with 2FA because they will never unlock your account and they will never unlock it, even if the data match. Well, I will try to let my account closed because I don’t want them to keep my data.
Just find a better design company.

If you are a designer or illustrator and want to sell your work, you should not waste your time on them. My experience of cooperation is zero sales for seven years and completely inadequate refusals to upload my work

They don't send payment renewal reminders and customer service takes too long to reply to you. Avoid

They add a fee AFTER you want to checkout, signed up and selected payment service!

I have purchased 2 PowerPoint templates from Graphic river in the span of 2 years. Great products. You get a LOT for such a low price. Specifically from authors Abert84 & inspirasign.
When reading the Negative reviews, notice that nearly all are ranting but they do not provide specifics. Make me think if they are from a competing site?

Hi

So many people can't be wrong, I ignored these reviews and here I am writing. Never buy anything from these following domains: AudioJungle, ThemeForest, VideoHive, GraphicRiver, 3DOcean, CodeCanyon, PhotoDune, ElementsStudio. They are all owned by the same scam company. They will gobble all your money and lock your account with some silly excuse.

They will never unlock your account and You will end paying more money. Never buy anything from them, You can donate the money to some charity rather than these crooks. They will never allow you to rate negatively unless you rate 5 star. If you will insist with your reviews, They will lock your account and never reply to your emails.

Such despicable cheats.

Envanto market full bad no refund no support no help if you have a problem with your plugin, probably in refund policy if you have a problem with a plugin or if plugin doesn't work you can have refund, I sent the screenshot of the Plugin doesn't work as well and still he doesn't want to give me a refund, so I think that's a scam,

All of the negative reviews are either customers that don't understand how Envato works, or are below average artists that had their items rejected.

It's simple, if you want to buy individual item licenses with support included, use the Envato Marketplace. If you want to be able to download a whole bunch of items on a regular basis with no support included, use the subscription service Envato Elements. You should also know that not all items are shared between the two, there are plenty of items on the Marketplace that are not on Elements, and visa-versa.

Envato is a great place for professionals to make some extra cash, as well as being a great place for buyers to get high quality items. They have an extensive Knowledgebase that can help with most issues, and if you can't find your answer there, just contact Envato Support and they'll be able to help you with any issue relating to Envato itself. If you have an issue with a specific item, such as a Wordpress theme, then you just need to contact the Author of the item and they will get everything sorted out for you.

No customer service. NO contact button, visit the 'Forum' where they will try to get people to do their customer service for free. Absolutely abhor able and despicable.

Stay away from this platform. This is probably the most incompetent pile of garbage i've ever seen.