I’ve tried several survey sites over the years, but GrapeData is in a league of its own. The B2B focus makes a huge difference—instead of wasting time on low-paying consumer surveys about which cereal... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Trash, you guys always delay payments..
Grape data has been doing a great job, always pay within 24hrs after acceptance. I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so fru... See more
Company replied
Company details
Written by the company
Grapedata is an alternative data sourcing platform through which you can instantly connect with any individual or group of individuals globally.
Contact info
1, Waterhouse Square, 138 - 142 Holborn, EC1N 2ST, London, United Kingdom
- support@grape-data.com
- grape-data.com
2.9
Average
470 reviews
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Answering surveys then the next thing…
Answering surveys then the next thing you're disqualified.Sad!!!!!!!!!!!!!!!!!!!!!!!!!
17 March 2025
Unprompted review
Reply from GrapeData
Hi Elizabeth,
Thank you for your feedback. To help you understand the reason for your disqualification, please reach out to our support team at support@grape-data.com. They will be able to assist you and provide clarification.
We appreciate your understanding.
Best regards,
Team GrapeData
Long Time GrapeData Contributor Done Always Get Denied Payment After Surveys When I Do Qualify
I'm not going to write a fake review about GrapeData like I've read some of the others do. I started with GrapeData years ago and years ago I did get paid for the surveys I took part in from fifty cents up to I believe one was twenty-five dollars. At a certain point I stopped receiving payment for any survey I completed and was marked Denied each one. I've taken surveys and been a product tester and reviewer for years, always offer my honest opinions and don't attempt to take surveys that I absolutely know I wouldn't qualify for. GrapeData has pre-qualifier questions which allow you to proceed to the surveys. Every survey that I've taken in the past few years I have experience with or in that field and every survey has been Denied payment. I walked away from GrapeData for awhile then came back to it. It seems like they've turned into other survey sites wherein they get everything they need from you as far as data and then deny you payment. It's a shame because even if payment is fifty cents every little bit counts to someone like me.
6 March 2025
Unprompted review
Reply from GrapeData
Dear Joanna,
Thank you for sharing your experiences and concerns with us. We truly value your long-standing participation and are sorry to hear about the issues you’ve encountered with payment for completed surveys.
Please know that we are committed to ensuring a fair and transparent process for all our contributors. It seems there might be specific cases or errors leading to your payments being denied, which we are eager to investigate and resolve. Could you please provide us with details of the surveys for which you were denied payment at support@grape-data.com? This will greatly help us in reviewing your situation specifically and making any necessary corrections.
We appreciate your honesty and the effort you put into each survey. We are here to ensure that every contributor's hard work is recognized and compensated.
Looking forward to resolving this promptly.
Best regards,
GrapeData team
Reply from GrapeData
Hello Muhammad,
If you do not see any tasks on your dashboard, this means that no surveys corresponding to your profile are available on our platform at the moment. For further information or assistance, please contact us at support@grape-data.com. A member of our team will get back to you shortly.
Best regards,
Team GrapeData
Excellent Experience with Grape Data!
I recently participated in a Grape Data survey, and I must say it was a fantastic experience. The questions were logical, well-structured, and clearly designed to gather meaningful insights. It’s great to know that my input could contribute to real-world business improvements, particularly in the context of merchandise.
The platform is user-friendly, and the process was smooth from start to finish. Grape Data’s focus on gathering actionable insights really sets them apart. I felt valued as a contributor, and I would highly recommend this service to anyone interested in participating in surveys that make a difference.
18 December 2024
Reply from GrapeData
Dear Isaac,
Thank you so much for your fantastic feedback! Your input truly helps drive meaningful business improvements, and we’re glad you felt valued as a contributor.
We strive to provide actionable insights through well-structured surveys, and knowing that you would recommend us means a lot. If you have any further suggestions or wish to participate in more surveys, please don’t hesitate to reach out.
Thanks again for your recommendation!
Best regards,
GrapeData
Great surveys and nice team to work with
The platform is easy to use and the surveys are great. Also their team is very helpful. Recommended!
19 December 2024
Unprompted review
Reply from GrapeData
Hi Sarah,
Thank you for your wonderful feedback! It’s great to hear that you find the platform easy to use and that our team has been helpful. We’re really glad you had a positive experience. If you ever need anything or have suggestions, feel free to let us know—we’re always happy to help!
Best regards,
GrapeData
Great experience working with GrapeData
Great experience working with GrapeData. They were professional, clear in their expectations, and ensured smooth communication throughout the project. Payment was prompt, and they were highly reliable. I’d gladly work with them again!
10 December 2024
Unprompted review
Reply from GrapeData
Dear Ingrid,
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience working with GrapeData.
Our team is committed to maintaining clear communication, professionalism, and reliability in all our projects, and it’s rewarding to know that these efforts made a difference for you.
We truly value your partnership and look forward to collaborating with you again in the future!
Best regards,
GrapeData
Hi it has been really a great…
Hi it has been really a great experience working with you guys and going through the reviews i have realized most people are complaining about the same problem of surveys being rejected, taking too long in review then this time it got worse as all my interviews were rejected and I see other's have had theirs being corrected and paid out would you please help with that thank you I'm even struggling to have the energy to finish the rest of the interview because of that and i have even recommended your app to most of my friends and now I don't know thank you for your time
3 December 2024
Unprompted review
Reply from GrapeData
Hi Tendercare,
Thank you for sharing your feedback and for recommending our app to your friend, we really appreciate it!
We’re sorry to hear about the issues with rejected interviews and delays. Please reach out to our support team at support@grape-data.com, so we can look into this and help resolve it for you.
Thanks for your patience and for letting us know—we’re here to help!
Best regards,
GrapeData team
Fast acting , collaborative team
The person who contacted me was responding with very clear instructions and result oriented. It was a pleasure to support
25 November 2024
Unprompted review
Reply from GrapeData
Hi Umut,
Thank you so much for your positive feedback! We’re thrilled to hear that you found the instructions clear and the experience enjoyable. Your support means a lot to us! 😊
All the best,
Team GrapeData
Professional, reliable experience
Easy process; clear direction; payment with integrity; survey can be a bit long
18 November 2024
Unprompted review
Reply from GrapeData
Thank you for your honest feedback! We're glad you found the process straightforward and appreciated the clear direction and reliable payment. We’ll take your note about survey length into account as we continue to improve the experience.
Looking forward to working with you again!
Professional and fair
Professional and fair
My first transaction with GrapeData show that they are fair and professionals in what they do. I hope they will maintain those attributes.
11 November 2024
Unprompted review
Reply from GrapeData
Thank you Daberechi for sharing your experience! We're glad to hear that your first transaction with GrapeData was positive and that you found us to be fair and professional. Maintaining these attributes is our top priority, and we look forward to continuing to meet your expectations in the future
Grape data is doing a commendable job
Grape data is doing a commendable job. The research was so good as it cut across the key factors and players within the PV industry and how they affect consumer preference. They are genuine and pay within stipulated period therefore I highly recommend them.
14 November 2024
Unprompted review
Reply from GrapeData
Thank you Erick for your thoughtful review and recommendation! We're delighted to hear that you found our research comprehensive and insightful, especially in addressing key factors within the PV industry.
Ensuring a smooth and genuine experience, including prompt payments, is a priority for us. We truly value your feedback and look forward to collaborating again in the future!
Working on a translation project with GrapeData
I worked with GrapeData on a translation project and I can say it was a rewarding experience. Everything went smoothly thanks to their clear instructions, prompt communication, and professional support. I highly recommend GrapeData and look forward to future collaborations!
1 November 2024
Reply from GrapeData
Thank you Ahmed for sharing your experience! We're thrilled to hear that you found the translation project rewarding and appreciated our clear instructions and professional support.
Your recommendation means a lot to us, and we look forward to working with you again in the future!
I participated in a study
I participated in a study, everything went well. I fully recommend.
4 November 2024
Unprompted review
Reply from GrapeData
Thank you Quentin for your recommendation! We're delighted to hear that your experience went smoothly. Your participation is greatly appreciated, and we hope to work with you again on future studies!
Working with GrapeData was a great experience
Working with GrapeData was a great experience. He provided clear instructions, maintained open communication, and was professional throughout the entire project. His organized approach and prompt responsiveness made the workflow efficient and helped me deliver high-quality results. I highly recommend working with Teddy and look forward to any future collaborations. Thank you!
7 November 2024
Unprompted review
Reply from GrapeData
Thank you Mezrani for such a thoughtful and positive review! It’s great to hear that you found working with GrapeData and Teddy to be a smooth and professional experience. Your hard work and commitment to delivering high-quality results are truly appreciated.
We look forward to future opportunities to collaborate with you!
Very professional and easy to manage…
Very professional and easy to manage the app and the web version, highly recommended.
17 October 2024
Unprompted review
Reply from GrapeData
Hi Edson,
We're glad to hear that you found both the app and web version easy to navigate and manage. We strive to provide a seamless experience for our users, and your feedback means a lot to us. Looking forward to more collaborations in the future!
Very professional and comfortable experience
The experience was quite straightforward from the beginning. I've worked with other similar companies and they take ages for things to happen. With GrapeData the surveys were accurate and straightforward, not too long, follow up was very timely and accurate and even the payment process was quite quick. I would recommend participating with them and will do so myself if the opportunity arises in the future.
17 October 2024
Unprompted review
Reply from GrapeData
Hi Jorge,
We're thrilled that you found the experience smooth and efficient. It’s great to hear that our surveys, follow-up, and payment process stood out compared to other companies. We truly appreciate your recommendation and look forward to having you participate in future studies.
Thanks for being part of GrapeData!
My GrapeData Experience
It has been a rewarding experience working with GrapeData. The task was based on my experience; I could share my expertise and knowledge with their client. I recommend 100% participation with them in any other task.
16 October 2024
Unprompted review
Reply from GrapeData
Hi Carlos,
Thank you for your kind words! We're glad you found the experience rewarding and appreciated the opportunity to share your expertise. We strive to match tasks with our participants' knowledge, so it's great to hear it resonated with you. We look forward to collaborating with you on future projects and truly value your recommendation!
My experience with grapedata.
Recently I made a review of this company saying it didn't pay me and it's bad. Support contacted me 1 DAY after writing it and paid me the money. Now overall this can be a decent way to earn. Even though you may not be qualified for too much surveys/tasks, it's goodly paying and legit.
28 September 2024
Unprompted review
Reply from GrapeData
Hi Jindřich,
Thank you for your review! We’re glad the issue was resolved and appreciate your feedback.
All the best,
The GrapeData Team
Great Results
I had a very positive experience with their customer support, With a follow up email from them after it was completed. That alone speaks volume for the company. The response time was very quick as well. Now we all can agree that Nothing is always going to be perfect, but the end result was just that....perfect
8 October 2024
Unprompted review
Reply from GrapeData
Hi Jerome,
Thank you for your kind words! We're thrilled to hear you had a positive experience with our support team and that the outcome was perfect for you. We always strive to provide quick and helpful responses.
We appreciate your feedback!
Best regards,
The GrapeData Team
The experience with Sebastian@Grapedata…
The experience with Sebastian@Grapedata was excellent.
Interaction was smooth
5 September 2024
Unprompted review
Reply from GrapeData
Hi Peeyush,
Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!
Kind Regards,
Grapedata Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.