Grand Parkett Reviews 

301
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who offer great advice. People frequently commend the fast and efficient delivery, noting prompt dispatch and quick arrival of orders. Many also appreciate the high quality of the products, often describing them as brilliant and well-priced, with an easy and straightforward ordering process. However, some customers also noted occasional issues with delivery services, specifically mentioning problems with certain couriers failing to deliver parcels or leaving them.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, often describing it as fantastic, first-class,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Product

Consumers find product to be positive, consistently praising the quality and selection available. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Grand Parkett? Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much t... See more

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion

Rated 5 out of 5 stars

Great communication and fast delivery! Wish they could not use Parcelforce as they do not leave parcels.


Company details

  1. Flooring Contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(301)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy buying process

Buying process was simple and straightforward. Looking forward to receiving my mop

3 October 2025
Grand Parkett logo

Reply from Grand Parkett

Our delivery is next working day (Mon - fri) it says in the delivery information. Since you ordered on Friday, your mop will be delivered today, Monday. Hope you didn’t miss your mop too much!

Rated 5 out of 5 stars

Fast service

Fast service, great advice, double checked my order with me because I’d made a mistake. Top quality! Highly recommend!

1 October 2025
Rated 5 out of 5 stars

What can I say about Grand Parkett

What can I say about Grand Parkett?
Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much trouble. The majority of orders are dispatched promptly on a next day service, and the only times I’ve had issues were due to courier problems - which cannot be helped! Brilliant products and tools, abrasives etc. We love Grand Parkett! ⭐️⭐️⭐️⭐️⭐️

12 August 2025
Unprompted review
Rated 4 out of 5 stars

I ordered floor maintenance oil from…

I ordered floor maintenance oil from Grand Parkett that I can no longer buy locally. Ordering and paying was fine. The 4 instead of 5 stars is because the tins of oil arrived quite badly dented as there was no padding in the delivery box which was bigger than the tins so they got knocked about in delivery. Fortunately none opened.

26 June 2025

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