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Grand Parkett Reviews 

301
•
TrustScore 5 out of 5

4.8

Flooring Contractor
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, often highlighting the staff's helpfulness and expert advice. People frequently mention the fast and quick delivery, noting that orders are dispatched promptly. Reviewers are very satisfied with the quality of the products, finding them brilliant and well-priced. The ordering process is also described as easy, simple, and straightforward, contributing to an overall positive experience. However, some customers also noted issues with delivery, specifically mentioning problems with certain courier services like Parcelforce and Fed X, which occasionally resulted in failed deliveries or parcels not being left.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as fantastic, great, and first-class.... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Product

Reviewers highlight positive aspects of product, consistently praising the quality and selection available.... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward. Customers... See more

Staff

Customers had positive experiences with staff, consistently describing them as very friendly and helpful.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Grand Parkett? Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much t... See more

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion

Rated 5 out of 5 stars

Great communication and fast delivery! Wish they could not use Parcelforce as they do not leave parcels.

Company details

  1. Flooring Contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.

Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(301)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Never ever any stress or issues with Grand parkett, ultimate confidence.

Products, service, advice, all 5 stars. A truly personalised service, a business who know what it is like to be on the tools, on the floors etc, and can pull you out of the soup over the phone with advice and knowledge if something unforeseen happens on the job.

passionate about helping people, i have lost count how many times Grand Parkett have gone above and beyond for my flooring business. Just light years ahead of other suppliers who just want our money.

Products are premium, clients love them, the range is diverse, the job advice is from somebody who has been there, worn the t-shirt, sanded/installed the floor. It makes it pretty impossible to need to go anywhere else.

you only need to spend £100 for free delivery (without VAT) yet it gets to the job quicker than suppliers that want double that. Never ever had any issues with a delivery (external factors involving couriers can't be helped)

10 May 2020
Unprompted review
Rated 5 out of 5 stars

very efficient.

Ordered some 24 and 40 grit 6 inch sanding sheets. They arrived early the next day. Brilliant service especIally in these difficult times. Excellent!

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Dave has a wealth of knowledge in wood…

Dave has a wealth of knowledge in wood floor installation and restoration. Orders are always sent promptly on a next day service. He will go above and beyond to make sure you get your order on time, on 1 occasion there was a mix up with the courier, (the couriers fault) Dave hand delivered my order to site so I could get the job done. Top man and top service!

1 April 2020
Unprompted review
Rated 5 out of 5 stars

Hoping to use the products more in the…

Hoping to use the products more in the future, Daves always got time for a chat on the phone regarding the different products! However would advise they change delivery courier as parcel force cant deliver my order!! But thats not Grand Parkett fault!

21 March 2020
Unprompted review
Rated 5 out of 5 stars

1st class service

1st class service, excellent products and prompt delivery.
I will be dealing with this company for many more years to come..

28 February 2020
Unprompted review

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