I was lucky enough to win a Rolex Daytona with just one ticket! As someone who had never owned a luxury watch of this value before, I had lots of questions about operation, insurance, storage etc. Ja... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm a big fan of Grail Watch Club and what James has created, for me they are the gold standard of modern watch competitions. A very transparent and fair competition and run by good guys. Always a go... See more
Company replied
Fantastic service from start to finish I entered 1 of Grail watches competitions and was very lucky to win a brand new Rolex date just. James called right away and keeped me informed regarding each st... See more
Company replied
Having been lucky enough to win a dream watch thanks to Grail Watch Club, I cannot fault their professionalism in making an experience that is, for most people, once in a lifetime, very special and m... See more
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Company details
Written by the company
Grail Watch Club has been handing luxury watches to lucky winners since April 2021. Founded by James Whitaker, a watch dealer and Tom “TGE” Exton, a well known face in the online car and watch space and prolific collector of both. The aim was simple; offer everyone an affordable chance at owning a dream luxury watch whilst doing our bit to support a good cause. We limit the number of entries for each competition and always aim to combine affordable ticket prices with the best odds possible. We make regular charitable donations from our profits; please see our Charities page for details on which good causes your ticket purchase will help support.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- info@grailwatchclub.com
- grailwatchclub.com
4.9
Excellent
890 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grail Watch Club
Thanks so much Andrew - Good luck! 🤞🏻
Brilliant
Brilliant, would highly recommend everything is straightforward and transparent trustworthy and easy to navigate
19 November 2025
Reply from Grail Watch Club
Hi Liam, thanks so much for such a nice review - massively appreciated. Good luck! 💙
Easy to use no fuss and limited entries…
Easy to use no fuss and limited entries giving you a better chancce to win
5*
11 January 2026
Reply from Grail Watch Club
Thanks so much Paul, best of luck! 💙
Reply from Grail Watch Club
Thanks Matthew! Good luck! 🤞🏻
Reply from Grail Watch Club
Thanks Graeme - good luck! 🤞🏻
First time on your website
First time on your website, came recommended by a friend so thought I’d give it a go and enter a competition
7 January 2026
Reply from Grail Watch Club
Thanks Craig - Best of luck! 🤞🏻
Santa came early
I was wondering who on earth was calling me at 9:45 at night and almost didn’t answer, but I’m so glad I did! It was James from Grail Watch Club telling me I’d won a Snoopy — I genuinely couldn’t believe it and started screaming that I’d won. My wife came running downstairs asking what was going on as our child was sleeping!
A couple of days later I met James to collect the watch and we even went for a drink. James is an absolute class act — genuine, friendly, and a real credit to Grail Watch Club.
The whole experience was brilliant from start to finish.
I’ll definitely be playing again… who knows what’s next!
Highly recommend James and Grail Watch Club
24 December 2025
Unprompted review
Reply from Grail Watch Club
Hi Jose - HNY!! Thanks so much for this - it was a pleasure meeting you and great to see how much you love the watch. Enjoy! 💙
Amazing!
What an amazing company, professional, friendly and very easy to communicate with! James organised everything perfectly, cannot recommend entering the competitions enough!
3 January 2026
Reply from Grail Watch Club
Thanks so much Aidan, congrats again on the Sub - wear it in good health! 🙏
What a great experience
What a great experience – from the quality of the watches to the transparency of the draws. James, was brilliant throughout: genuinely excited for me, proactive, and clearly keen to get the watch on my wrist as quickly as possible. Communication and customer service were first-class. Highly recommended.
24 December 2025
Unprompted review
Reply from Grail Watch Club
Thanks Mathew - congrats again. Enjoy! 💙
Absolutely love Grail watches
Absolutely love Grail watches. I’ve been lucky enough to win twice!
Huge thanks to James and The Grail Co — fast delivery, instant responses, and an all-round brilliant experience. ⭐️⭐️⭐️⭐️⭐️
1 January 2026
Unprompted review
Reply from Grail Watch Club
Cheers Jamie! Congrats again and enjoy the "Ghost"! 👻💙
Very good competition page
Very good competition page, always has the best watches on the market with very low odds which is perfect very easy to use website, all round great experience
31 December 2025
Unprompted review
Reply from Grail Watch Club
Thanks Dan - GOOD LUCK! 💙
Reply from Grail Watch Club
Thank you - GOOD LUCK! 🤞🏻
Reply from Grail Watch Club
Thanks John - hugely appreciated. Best of luck! James 🤞🏻
Easy site to navigate.
25 December 2025
Reply from Grail Watch Club
Thanks Graham - Good luck and Merry Christmas! 🎄
Reply from Grail Watch Club
Thanks Ed - Best of luck! 🤞🏻
Reply from Grail Watch Club
Thanks so much John. Good luck! 🤞🏻
In it to win it
Have been playing this for some time now, fingers crossed this is the one.
25 December 2025
Reply from Grail Watch Club
Thanks Mathew - Best of luck! 💙
Xmas 2025 Win
Incredible to get win an immaculate and brand new GMT Sprite just before Xmas. James was excellent to communicate and meet with for hand over etc. Would 100% recommend to everyone
23 December 2025
Unprompted review
Reply from Grail Watch Club
Thanks so much Daniel - was great to meet you and your family and I'm so glad you won the watch. Wear it in good health! James
James reached out to let me know I had…
James reached out to let me know I had won on Sunday night. In merely half a day, the watch was hand-delivered right to my home. I'm overjoyed with the watch and certainly intend to join in again.
23 December 2025
Unprompted review
Reply from Grail Watch Club
This is not a genuine review and is the 3rd of such we have received in 2 days. We have reported this to Trust Pilot and await their response! James
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