Grail Watch Club Reviews 

888
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers consistently report overwhelmingly positive experiences with this company. Customers frequently highlight the seamless and professional user journey, from competition entry to prize reception. Many praise the competitions for being transparent, fair, and well-run, often noting the great odds and easy entry process. The watches offered are consistently described as brand new and exactly as advertised. People commend the staff for their exceptional helpfulness, knowledge, and friendly approach. The website is also appreciated for its clean design and ease of use. However, some customers expressed a desire for more variety in watch selections, such as specific Omega or Jaeger LeCoultre models. A few also noted that winning often required persistence, having entered multiple times before success.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, describing it as amazing, seamless,... See more

Competition

People report positive experiences with competition, highlighting the ease of entry and the professional... See more

Product

Consumers find product to be positive, with many reviewers expressing delight at winning luxury watches like... See more

Staff

Reviewers consistently express positive feedback about the staff, highlighting their professionalism,... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and navigation, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was lucky enough to win a Rolex Daytona with just one ticket! As someone who had never owned a luxury watch of this value before, I had lots of questions about operation, insurance, storage etc. Ja... See more

Company replied

Rated 5 out of 5 stars

I'm a big fan of Grail Watch Club and what James has created, for me they are the gold standard of modern watch competitions. A very transparent and fair competition and run by good guys. Always a go... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish I entered 1 of Grail watches competitions and was very lucky to win a brand new Rolex date just. James called right away and keeped me informed regarding each st... See more

Company replied

Rated 5 out of 5 stars

Having been lucky enough to win a dream watch thanks to Grail Watch Club, I cannot fault their professionalism in making an experience that is, for most people, once in a lifetime, very special and m... See more

Company replied


Company details

  1. Gaming service Provider
  2. Gambling Service
  3. Watch Store

Written by the company

Grail Watch Club has been handing luxury watches to lucky winners since April 2021. Founded by James Whitaker, a watch dealer and Tom “TGE” Exton, a well known face in the online car and watch space and prolific collector of both. The aim was simple; offer everyone an affordable chance at owning a dream luxury watch whilst doing our bit to support a good cause. We limit the number of entries for each competition and always aim to combine affordable ticket prices with the best odds possible. We make regular charitable donations from our profits; please see our Charities page for details on which good causes your ticket purchase will help support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

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4.9

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192 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

I was lucky enough to win a Rolex Submariner (or the £9,000 cash prize), and I honestly couldn’t recommend Grail Watch Club enough.

James has been absolutely fantastic throughout the whole process. From the moment I was contacted, he was friendly, professional, and happy to answer any questions I had. He made everything straightforward and kept me updated every step of the way.

There are so many competitions online these days that can make people sceptical, but James and Grail Watch Club are 100% genuine. If you’re wondering whether they’re legitimate, they absolutely are. James is a great guy, runs an honest business, and is someone you can genuinely trust.

Thanks again, James, for such an amazing experience. I’ll definitely be entering more competitions in the future!

8 July 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thank you so much Alex and congrats again! James

Rated 5 out of 5 stars

Great competitions with low odds

Great competitions with low odds. I won on my first attempt & thoroughly recommend giving it a try. They are also great to deal with & James was amazing.

8 July 2026
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Reply from Grail Watch Club

Thanks Gavin - hope you're well! James

Rated 5 out of 5 stars

Fantastic competition I’ve been playing…

Fantastic competition I’ve been playing for a couple of years on and off.

Great fun and really well run.

Would love to see some more of the new omega seamasters with the mesh chain bracelets or jaeger lecoultre reverso!

5 July 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Will and noted re the Omegas and JLC!! James

Rated 5 out of 5 stars

Great chance on a great watch!

Nice, simple straightforward entry to a competition with great odds! Fingers crossed!

4 July 2026
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Reply from Grail Watch Club

Thanks Simon! Best of luck in our future comps! James

Rated 5 out of 5 stars

Dreams do come true

I am one of those people that didn’t think it was real and all a scam but I’d still find myself entering in the off chance

I got a phone call from James on the Wednesday night and I couldn’t believe how he’d just made my dreams come true.
He was so calm and so reassuring from the off

He went the extra mile to deliver the watch and you can see the sheer passion he has in making other people’s dreams come true

If I could give anyone any advice it would be - what do you have to lose?

2 July 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Clive! It was my pleasure. James

Rated 5 out of 5 stars

I haven’t won but it’s a slick…

I haven’t won but it’s a slick operation with a nice website and smooth draw service. Fingers crossed I win next time 😆

1 October 2025
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Joel and BEST OF LUCK! 🤞🏻

Rated 5 out of 5 stars

Won a Bruce Wayne Rolex through Grail…

Won a Bruce Wayne Rolex through Grail Watch Club and couldn’t be happier. The watch was exactly as advertised, the collection process was smooth, and James was friendly and helpful throughout. A genuine company that delivers on its promises. Highly recommended, and I’ll definitely be entering more competitions in the future.

17 June 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thank you so much Craig - really appreciate it. Hope you're well and enjoying the Bruce!! James

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Slick website.. If I win it will be a 5 ⭐️ x10 😂

20 June 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks Paul and best of luck! 🤞🏻

Rated 5 out of 5 stars

Great website

Great website, easy to navigate, understand and direct for the competition in hand, not trying to upsell to something else.

6 June 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks Richard - really appreciate the kind words! Good luck! James

Rated 5 out of 5 stars

An excellent experience from start to…

An excellent experience from start to finish. I entered and was then lucky enough to then win the Omega Snoopy competition. James contacted me straight after the live draw on Instagram and everything was signed, sealed, delivered the next day. I couldn’t recommend Grail Watch Club highly enough. And I’ll definitely be entering the competitions again!

4 June 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Iain - it was our pleasure. Congrats again! James

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