Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... See more
Company replied
Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more
Company replied
Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... See more
Company replied
We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforesee... See more
Company replied
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
236 Berkshire Road, 6058, Forrestfield,, WA, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Grace team, especially Ruei and Jake did an amazing job delivering our furniture to our new home. Thanks

Reply from Grace Removals Group - Perth
I received my goods on time and in excellent condition. I highly recommend Grace Removal Service for their reliable and efficient service.

Reply from Grace Removals Group - Perth
Smooth process from “go to whoa” including office, coordinator & moving teams
Friendly and efficient.

Reply from Grace Removals Group - Perth
The whole experience was super, you kept me up to date and arrival times bothfor loading and unloading and all your staff were exceptional.
Very professional and I won't hesitate to recommend your business to others.
Thankyou

Reply from Grace Removals Group - Perth
We moved from Perth to Sydney & Grace were brilliant. Good communication, careful packing & unpacking. They met the nominated deliver timeframes too.
Annoy speak highly enough of the Perth & Sydney teams & would absolutely recommend Grace.

Reply from Grace Removals Group - Perth
It was great to have such a reliable Company. Helpful workers

Reply from Grace Removals Group - Perth
Grace were prompt in sending there person out to take note of all my goods to be moved &helpfull in advice for packing.Also it was no problem for the office staff to answer any question's I rang to ask.They all are very nice.It was the second time I had gone with Grace removal's &would highly recommend them.

Reply from Grace Removals Group - Perth
The worst company out there. They did not load everything initially as they had issues with their crew. As a result there was an overflow which we had to pay additional for and when the overflow arrived not all items were loaded. I have relocated before and this time it was terrible! Quick to take your money but fail to deliver a service. Wrote a letter of complaint 2 months ago and no further response. Be careful, I suggest trying a different removalist.

Reply from Grace Removals Group - Perth
The sales representative was very attentive until the contract was signed, but then we never heard from him again. He convinced us to sell a significant number of items, despite there being ample space remaining in the container.
On moving day, it came to light that Crown and Grace are one and the same company, which means they have almost the monopoly on international removals in Perth!
The removal team displayed a regrettable lack of courtesy and took items that we had explicitly indicated were not part of our belongings. It has come to our attention that the coffee table was not protected with adequate care, resulting in its legs becoming damaged and broken. Some paintings had damaged frames, as did some furniture and a sculpture...
The box protecting our totem pole was broken...
The shelves, which we dismantled and organised together, were packed into several boxes without any prior notification on the boxes. (shelves in boxes for kitchenware...)
To summarise, I would like to state that I do not recommend your overpriced services, given the result.

Reply from Grace Removals Group - Perth
I am incredibily grateful for the service provided by Grace Removalists. They were professional, friendly and went above and beyond to look after me and my belongings. My family and I will always use Grace Removalists in the future - I cannot recommend them enough.

Reply from Grace Removals Group - Perth
Atul Anky Mattias, moved our furniture to Two Rocks. I cannot thank them enough for the care and professionalism they all conducted today. All 3 went out of their way to make our experience very easy. Cannot praise and thank them enough.

Reply from Grace Removals Group - Perth
Couldn't have had a better experience, very professional and courteous

Reply from Grace Removals Group - Perth
Fantastic team Atul and Mat and the team that packed our stuff before the move.
Quick, efficient and professional service.
Will use again

Reply from Grace Removals Group - Perth
Very quick response to my inquiring, I approached 3 other carriers and Kellie Nairn at Grace was so efficient and helpful. And the cost was excellent - mind you I'd have paid more just for such efficiency.
The delivery men were also top notch.
I will use Grace again, repeatedly. Vast thanks!

Reply from Grace Removals Group - Perth
16 boxes of personal belongings packed in Perth in April arrived securely in Phuket in August. My friend is extremely happy to have her belongings back and we both are most impressed with Grace shipping.

Reply from Grace Removals Group - Perth
Grace Team delivered our Shipment. We were very impressed for the professionalism and skills Grace team demonstrated led by SEAN. They handled our boxes and all items very carefully and gently. They set our bedroom furnitures and dining table nicely. All team members were very pleasant and professional.

Reply from Grace Removals Group - Perth
The Moving consultant in Perth, Jessica Theseira, worked hard to accommodate my requests and I am grateful for her prompt responses each time I had a query. On Uplift day in Perth, I was mortified when I saw the heavy cross trainer machine sitting on top of 2 levels of boxes in the container; I understand everything had to be packed tightly in the container for the train ride. I am glad I had bubble-wrapped all my glassware and placed them inside empty pots and boxes for double protection. In addition, I had compacted the stuff in the boxes, filling any space with cushions/crushed paper and ensured each box was filled to the brim. My furniture & boxes were delivered to my apartment exactly 3 weeks from collection. The delivery men in Melbourne, Jimmy and Richard, were cheerful and friendly, despite having to walk so much more to my 3rd floor apartment. Several of my boxes looked crushed at the corners, but nothing inside was broken. However, I couldn't find some clothes, can't remember where I had packed them. Nevertheless, I feel it is an overall positive experience for me with Grace Removals.

Reply from Grace Removals Group - Perth
The pack up crew were excellent. When the furniture was delivered the crew were great. Every thing was put in the right rooms. Beds were put together and washing machine was set. All up the service was fantastic.

Reply from Grace Removals Group - Perth
The whole process was easy, the whole staff were very friendly and professional in our dealing. Nothing that we raised during the process was too hard or difficult for Grace to sort and give us timely feedback. Would be very willing to recommend Grace to any one wanting a top level company to deal with with.

Reply from Grace Removals Group - Perth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.