Grace Removals Group - Hobart Reviews 63

TrustScore 4.5 out of 5

4.6

63 Greenbanks Road, 7030 Brighton, TAS, AU


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Rated 5 out of 5 stars

The removalist teams at both ends were efficient, friendly and helpful. This was our second big move with Grace and couldn't fault them.

Company replied

Rated 5 out of 5 stars

The original contact with Andrea from Grace was just great again as we have done a few moves with them. The team Ben, Jack and Julian were so professional with everything and over two days they just... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole process for my move, got a quote quickly (it was priced very well), and during the move Aaron and the team were very efficient and friendly

Company replied

Rated 5 out of 5 stars

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to pr... See more

Company replied


Company details

  1. #2 of 6 best companies in Moving Company
  2. #1 of 3 best companies in Logistics Service
  3. #1 of 3 best companies in Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 63 Greenbanks Road, 7030, Brighton, TAS, Australia

  • 1300725991

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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Rated 5 out of 5 stars

The removalist teams at both ends were…

The removalist teams at both ends were efficient, friendly and helpful.
This was our second big move with Grace and couldn't fault them.

4 March 2026
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Barbara,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Rated 5 out of 5 stars

First thing a trusted important to me.

First thing a trusted important to me.
I trust them with job satisfaction

2 March 2026
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Adane,

Thank you for rating us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The Interstate Move

The process from inception to conclusion was professional with clear communication, timely response and client focus. Thank you for making the interstate move and transition so effortless.

20 February 2026
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Monique,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very happy with the whole process for…

Very happy with the whole process for my move, got a quote quickly (it was priced very well), and during the move Aaron and the team were very efficient and friendly

4 January 2026
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Gillian,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Staff were really friendly.

Staff were really friendly.
They did their best to move our furniture without any damage to the property or the furniture.

28 December 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Don,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

10 out of 10!

I'll be forever grateful for Grace Removals' support during my move from Tasmania to Germany. From the first encounter with Andrea Ripper in Hobart to receiving my shipping items here in Europe I felt perfectly taken care of and in good hands. Such friendly, helpful and professional employees throughout the entire process and journey, such great transparency and value, outstanding service, smooth communication and prompt replies to all my emails. It couldn't have been any easier and I would 100% recommend choosing Grace Removals for your international move.

28 December 2025
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Reply from Grace Removals Group - Hobart

Dear Winnie,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The original contact with Andrea from…

The original contact with Andrea from Grace was just great again as we have done a few moves with them.
The team Ben, Jack and Julian were so professional with everything and over two days they just kept at it when things looked impossible to fit through the doors or stairways they found a way to get it done. We highly recommend Grace Removals.

30 October 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Steve,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent communication throughout the…

Excellent communication throughout the move process. Moving team were polite, considerate and efficient. Clearing team were effective and the delivery team worked incredibly hard! Extremely grateful and happy with the service provided!

27 October 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Hi,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Interstate move

I received exceptional service with my interstate move with Grace The staff in Perth and in Hobart were great.
I was very impressed, nothing was a trouble.
My furniture arrived safely with no breakages or issues
Thank you to both Grace teams.

17 September 2025
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Reply from Grace Removals Group - Hobart

Dear Elizabeth,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great customer service!

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to provide excellent customer service. She was wonderful to deal with and made the process easier. Thank you Andrea

10 July 2025
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Ange,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Rated 1 out of 5 stars

Do not use GRACE

Do not use GRACE! I had several issues which I raised with management since 29/4/25 and nobody bothered to look into it.

I contacted customer service via email, but it seems inexistent.

On 16/6 they sent me an invoice with extra charges I never asked or signed for and no notation of my prepayments.

On 18/6 I receive a call from the UK partner saying they suspended my shipment. Still no reply from GRACE!

16 April 2025
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Cinzia,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The guys were friendly

The guys were friendly, efficient and happy to do little extras

30 May 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Theresa,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I would highly recommend Grace Bros

I would highly recommend Grace Bros. Hobart. In particular Andrea who was so helpful when my move was delayed due to ill health.
Communication was excellent and everything arrived without damage. A big THANK YOU to all involved.

27 May 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Jackie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

It was very professional from beginning…

It was very professional from beginning to end - quoting, insurance, uplft and delivery.

16 May 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear David,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

A very trustworthy Removalist I used…

A very trustworthy Removalist I used several times and I will use in the future. Friendly, accomodating and professional.

13 March 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Lily,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Second time I have moved with Grace now…

Second time I have moved with Grace now and like the first, I am pleased with the service, quality and value. Our delivery was late but many of the delays were out of Grace's hands given it was international, by ship and the transit time was in the months. Once again, I would recommend them based on two positive experiences.

22 January 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Martin,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Rated 3 out of 5 stars

feed back

I recently used your service for a move and wanted to provide some feedback based on my experience.

First of all, I’d like to commend your team for their excellent service attitude and smooth communication throughout the process. The packaging was also satisfactory, and I found your pricing to be reasonable.

However, I did notice some issues with the handling of items. There were clear signs of dragging and pushing, which raised some concerns. One particular issue was with a piano we transported. Upon delivery, the piano’s base was found to have suffered visible damage, including dents, collision marks, and even cracking.

While I appreciate the overall professionalism of your team, this experience has made me cautious about entrusting more delicate or valuable items to your care in the future. That said, I may still consider using your services for less fragile or less important belongings.

12 January 2025
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Allen and Yuan,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great customer service

The customer service was excellent and the removalists in both Hobart and Cairns were friendly, knowledgeable and efficient. I’d highly recommend Grace

15 December 2024
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Anita,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Fantastic Job by Andrea and her team at Grace removals…

Andrea and her team at Grace removals made my 85 year old mother’s move from Hobart to The UK feel seamless. I highly recommend them!!!

25 September 2024
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Tassie,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Best After Care Service Ever!!!

The process in getting a quote was easy. You book in an appointment and you get a video call with one of the sales rep and you show your contents to have a more personalised quotation based on your needs compared to base on the number of rooms, therefore the price you get is more acceptable.
The guys/team who collected and delivered my items are professional, friendly and made sure all items are delivered where you want them with care.
But the best part of it all is the after care service...
You get a call from Sam Mears who make sure that you are happy with their service and if there was any issue which in my case there was (screen monitor was damaged in transit), she made sure to discussed a solution. She listened to my concerns and provided a fantastic solution and because of her, I would highly recommend Grace Removals and will consider them again. Thank you Sam!

5 August 2024
Unprompted review
Grace Removals Group - Hobart logo

Reply from Grace Removals Group - Hobart

Dear Mazz,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

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