GrabAGun.com Reviews 985

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Their entire NFA business conducted at the storefront location is dependent upon the physical presence of 1 employee. Drove over to the Coppell location 5/19/26 to get my form 4 filled out after hav... See more

Rated 4 out of 5 stars

Ordered a gun, ammo, and magazines. Gun and mags shipped fast. FFL I used was already in their system. All items received in good condition. Rifle was cheapest I could find including transfer fe... See more

Rated 3 out of 5 stars

initially ordered 2 glock mags. never received shipping info so I called. guy said were issues with warehouse and resubmitted order. finally got new shipping notice but for only 1 mag. called again, n... See more

Rated 5 out of 5 stars

Ordered, my purchase & it arrived quickly (communication could have been a little better). Notified by local FFL, picked up same day. Paperwork was all good & check went thru w/no hitch's. Very happy... See more

Company details

Information provided by various external sources

GrabAGun.com is one of the largest suppliers of firearms in the country.


Contact info

3.4

Average

TrustScore 3.5 out of 5

985 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast shipping, good communication

I ordered two S&W magazines at a very low price. The order was placed over the Christmas/New Year holiday so I was prepared to wait longer to receive my order. However it was shipped and delivered to me within a week of placing it. Communication was excellent, I received emails for every step of the process. I will definitely order here again

28 December 2023
Unprompted review
Rated 5 out of 5 stars

GrabAGun has a wide - very wide - selection of pistols

GrabAGun had the very difficult to purchase LW Seecamp 32ACP - in the Commiefornia edition ;( - in inventory at a fair price and shipped it to my FFL. Before that, I spent two months with two of my local Orange County, CA gun stores asking them to source a Seecamp. Crickets. Next, I contacted all four of the wholesale firms listed at Seecamp's website informing them that I was going to purchase a Seecamp pistol (not one has ever responded). I visited the GrabAGun website and immediately purchased the Seecamp. I was also able to purchase a second magazine via GrabAGun.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Great buying gun online

I had been a longtime customer and really enjoyed buying at here with good deals. And also customer service is great on the phone, email or in person. Thank you

16 December 2023
Unprompted review
Rated 5 out of 5 stars

I received exactly what I purchased

I received exactly what I purchased. Easy company to work with. Having a local grab a gun pickup store is fantastic. I’ll purchase more firearms from grab a gun for sure.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Pros and Cons

Pros: I've ordered many (20+) times, never has there been a mistake or delay.
Cons: I use to get a GAG sticker with every order. Where's my sticker?

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great options and prices!!

Had been looking at GrabAGun online and really liked their options and prices. I live close to the brick and mortar location so I decided to stop in store. Was advised by friendly staff that the rifle I was looking at was available in their warehouse and would be ready for pick up within 24hrs. Easy purchase since I have LTC, email arrived next morning to come pick up! Found great options on extra mags and a nice carry bag as well! Will be buying another gun from GrabAGun VERY soon!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Great support

The two representatives that I spoke with on the 8th and 11th of December were very helpful in meeting my needs. Now I know why grabagun is a great company. Thank you for your help grabagun.

8 December 2023
Unprompted review
Rated 1 out of 5 stars

Grab a gun is a mess buyer beware

Everything is fine at grab a gun until it’s their turn to be a professional arms and ammunition dealer.
There’s an unparalleled hndjb named landon mata, yes landon, who actually thinks if he spouts a couple of sku numbers that anything wrong with the order that grab a gun is supposed to inspect prior to shipping is automatically the consumer’s problem. Customer loyalty means nothing to this bag of dks. First clue should have been that name. As long as you’re willing to take the chance that nothing will go wrong with your purchase, I highly recommend landon and grab a gun.
Thanks landon, I’m a state employee. There are 21 counties and 564 municipalities in my state. I’m going to send a bulletin board post letting every enthusiast know what a swell guy and a top notch representative you are. This place already has a dismal reputation. Too many other highly rated sellers to continue to buy from this one way mess of a company.

8 December 2023
Unprompted review
Rated 3 out of 5 stars

Rebate issue, otherwise great

Website was easy to navigate and make my purchase. I would have liked to be able to enter the FFL of my choice instead of picking from a preset list. Shipping was pretty quick and the sale price was competitive. My biggest issue is that the gun was advertised with a lower price after available rebate. I submitted my receipt to S&W only to be told the promotion was not for firearms purchased online. While I've had several email exchanges with GrabAGun, they've yet to make it right. They claim they talked to S&W and my purchase is eligible, but S&W disagrees, and I'm out the rebate. I would bump my rating to a 5 if they make the price right with what they advertised.

17 November 2023
Unprompted review

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