Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insura... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The guys at Stonehaven Depot are tremendous - very attentive and efficient. If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality... See more
Great customer service, I order a lot of EZ Street pothole repair bags from here, cheapest I've found online and although it's still expensive, you have to try this stuff. So easy, seriously, you don... See more
I would have liked advanced notice of approximate time of delivery the day before as was still in bed at 8am ! The delivery driver was absolutely excellent. Having waited 2 minutes while I threw on s... See more
Company details
- Building Materials Supplier
- Aggregate Supplier
- Do-it-Yourself Shop
- Home Improvement Store
- Landscaping Supply Store
- Tool Store
Written by the company
We are the leading independent builders’ merchants in Aberdeenshire, with branches in Inverurie, Westhill, Stonehaven and Ellon. Whether you are a seasoned professional or tackling a project for the first time, at GPH you'll find everything you need under one roof with help from our friendly and experienced teams.
Contact info
Highclere Business Park, Highclere Way,, AB51 5QW, Inverurie, United Kingdom
- 01467621926
- inverurie@gph-online.com
- gph.uk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Found what I wanted. Delivered. Well packed. All materials good. 👍
A message the day or night before the day of delivery would be useful.
Keep up the good work great service.
Fantastic job
Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insurance company, and was lovely to her.
I was highly recommend
Superb Customer Service
The guys at Stonehaven Depot are tremendous - very attentive and efficient.
If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality - pricing is awkward to follow and I had to wait until I was in the payment portal to find out there was a multiple item discount. I tried to reset my password and 8 days later I'm still waiting for my reset email.
But at least the Customer Facing staff are absolutely brilliant.
All round very good and prompt service
Good website, communications, service, and product. Excellent delivery driver.
Excellent service
Excellent service. Click and collect order ready when I arrived and even loaded some of it into my car
Great support from yard staff
Products were as stated and were ready for collection.
Yard staff were very helpful to get the items cut to a suitable size to fit in my vehicle.
Prompt delivery and friendly driver
Great range of products but more…
Great range of products but more important is the high level of service from the sales team.
Easy to order
Easy to order. Quickly processed. Collected within the hour of ordering. Happy with the process.
Very impressed with the service
Very impressed with the service. The order was delivered on time and was cost-effective compared to other suppliers. They were also extremely helpful in amending the order at short notice. Customer service over the phone was clear and responsive, and the delivery driver was professional and courteous. Highly recommended.
Delivery
I emailed about delivery and nobody responded where the wood was left outside and got very wet
Excellent customer service both in…
Excellent customer service both in store, online and on delivery.
Ideal
I called the store to ask for advice on certain materials, the man who answered was very friendly and helpful.
I ordered the materials online due to his store not having them in stock. Order was delivered with in a reasonable timeframe.
Being able to reserve stock online and…
Being able to reserve stock online and then pick up was easy. Well done.
Bulk bags - Not so "Bulk"!
The delivered bulk bags of top soil were short i.e under measure. One of them grossly under. I've spoken with GPH and sent messages / pictures. The rep. understood and agreed. Still awaiting an answer on what remediation is intended. Tried calling and leaving message.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








