Enjoyed the fact being able to complete online. I didn't like having to go through all the upgrades that kept popping up. I used tech support via chat and Govi answered my questions.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience was made great because I am able to navigate the passport gauntlet through one very efficient app. In addition there are other government agencies that can be accessed through this site... See more
Company replied
This was the easiest way to apply for these documents. I used them for my passport and it went flawlessly. I decided to add my wife and get her documents too. Fast and easy process.
Company replied
I have had an amazing experience with Gov. It was really convenient using this site. I didn’t receive my package but every step has been just really great. And the customer service is Excellent! Tha... See more
Company replied
Company details
Written by the company
GOV+ is the number one platform for easy, hassle-free government applications. Our patented autofill technology streamlines the process to save people hours of valuable time. With GOV+, anyone can file and keep track of all their government applications in one place while taking advantage of automatic renewal, document insurance, family dashboards, real-time tracking, and 24/7 support.
Contact info
151 Calle de San Francisco, 00901, San Juan, United States
- (800) 506-7587
- contact@govplus.com
- govplus.com
4.6
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Any time I wasn't sure I was doing…
Any time I wasn't sure I was doing thing right I would ask and they helped me in a timely manner
27 May 2026
Unprompted review
Reply from GovPlus
Hi Stella,
We’re grateful for your feedback and support.
It’s encouraging to know our approach to simplifying paperwork made a difference for you.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Reply from GovPlus
Hi Jane,
We’re so happy to hear this!
Life’s paperwork doesn’t have to be complicated, and we’re glad GOV+ could help make things easier for you. We look forward to supporting you again in the future.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
the process was quick and to the point
the process was quick and to the point, the site works well. thanks
2 June 2026
Unprompted review
Reply from GovPlus
Hi Robert,
Thanks for the great review!
Our team is always focused on making paperwork feel more manageable, and it’s great to hear that came through. Thanks again for choosing GOV+.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
It’s was a simple quick process I…
It’s was a simple quick process I recommend to everyone !
2 June 2026
Unprompted review
Reply from GovPlus
Hi,
Your review means a lot to our team.
Everyone at GOV+ works hard to help customers move through life’s paperwork with confidence. Thank you for your support. If you ever need assistance again, we’re here to help.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Reply from GovPlus
Hi Ruth,
We’re glad our team could assist you.
Positive feedback like yours motivates us to continue improving how we support government paperwork needs.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Reply from GovPlus
Hi Lilly,
Thank you for recognizing our team’s efforts.
Helping customers manage paperwork efficiently is what we do best, and we’re happy to hear it showed. Our support team is always available if you need us.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Gov+ made it easy to apply for TSA pre-check.
Gov+ was very convenient to use and I could apply from my home.
1 June 2026
Unprompted review
Reply from GovPlus
Hi Priscilla,
We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting GOV+. We truly appreciate your feedback and are always striving to improve.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800)506-7587 Weekdays 8AM to 11PM EST ; Weekends 11AM to 8PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
This app is so very easy to use
This app is so very easy to use, all you have to do is follow the directions as they state and the process is simple and easy.
1 June 2026
Unprompted review
Reply from GovPlus
Hi,
Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Simple and easy
1 June 2026
Unprompted review
Reply from GovPlus
Hi Kirk,
We’re so happy to know you had a great experience with our service. Your rating made our day. Our whole team is working very hard to keep customers happy, but we can only do it thanks to customers like you. Thank you so much and hope to serve you again soon.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Not being senior friendly
Wanting you to spend more money and not really explaining it simple enough for the older generation.
1 June 2026
Unprompted review
This was relatively easy to navigate
This was relatively easy to navigate. I only had trouble with the photo.
31 May 2026
Unprompted review
Reply from GovPlus
Hi Calvin,
Here at GOV+ we value your positive feedback. Thank you for your comments as it gives us valuable insight on the services we provide. Also, please check your email regularly in case we send you updates regarding your application. We sincerely thank you for your feedback.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
This experience was so fast and easy
This experience was so fast and easy. Loved it.
31 May 2026
Unprompted review
Reply from GovPlus
Hi Catherine,
We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
..it was a good experience because the…
..it was a good experience because the agent looked closely and figured it out.
31 May 2026
Unprompted review
Reply from GovPlus
Hi Wendy,
Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Easy to fill out and seamless…
Easy to fill out and seamless transaction
30 May 2026
Unprompted review
Reply from GovPlus
Hi Scott,
We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
The application process was simple…
The application process was simple taking a picture of my face easy
30 May 2026
Unprompted review
Reply from GovPlus
Hi Russell,
Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
The best customer service agent…
The best customer service agent ever!!!!!
29 May 2026
Unprompted review
Reply from GovPlus
Hi Ariel,
We’re so pleased to hear about your positive experience with GOV+! Simplifying complex forms and creating a stress-free process is our priority, so we’re glad we could provide the support you needed. Thank you for choosing our service!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Reply from GovPlus
Hi,
We truly appreciate your kind words! It’s great to know our platform made your process easier. GOV+ is designed with user-friendliness in mind, and we're glad we delivered. Feel free to explore our other services and reach out if there’s anything we can do to make your experience even better. Also, remember to monitor your email for updates on your application.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Terrible system
I applied for a passport that took over 8 months to get my information processed, one of th most ridiculous companies I have ever dealt with and the results are they are upgrading their system, the poorest excuse possible, I would not reccomend gov+ to my worst enemy
28 May 2026
Unprompted review
Very easy and quick.
28 May 2026
Unprompted review
Reply from GovPlus
Hi Greg,
Thank you for sharing your positive experience! Hearing that our platform was helpful and easy to use truly motivates us. We’ve designed GOV+ to simplify complex processes, and we’re glad you felt that. Be sure to explore our other features and check your email regularly for application updates.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Great process!
It was quick and easy and to the point. Very easy to understand!
28 May 2026
Unprompted review
Reply from GovPlus
Hi Claude,
Thank you for your wonderful feedback! We’re thrilled to know that our service met your expectations and made the process easier for you. GOV+ is all about providing an efficient and stress-free experience. Please keep an eye on your email for updates on your application, and let us know if there’s anything else we can assist you with.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.