GoVisaEurope Reviews 

289
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers consistently found the application process easy, straightforward, and efficient, often highlighting the clarity and user-friendliness of the website. Many appreciated the quick submission and well-laid-out forms, making the overall experience smooth and convenient, with some praising helpful staff and professionalism. However, some customers noted transparency issues, feeling misled about paying for a service rather than an official visa, citing unexpected high fees and a lack of clear guidance before payment. Others reported slow or unclear communication after payment, with some feeling they received insufficient value or no service at all.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the ease of use, navigation, and... See more

Service

Users describe ambiguous interactions with service, with many expressing significant dissatisfaction and... See more

Website

People report ambiguous experiences with the website, with many customers finding it easy to use, navigate,... See more

Application

Reviewers highlight ambiguous aspects of the application process, with many finding it easy, straightforward,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, often citing high and unexpected fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not sure questions were answered correctly as I am travelling by road through many countries Switzerland down to Italy.....otherwise it was smooth sailing. Thank you

Company replied

Rated 5 out of 5 stars

The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly

Company replied

Rated 5 out of 5 stars

I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more

Company replied


Company details

  1. Visa Consultant

Written by the company

At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.


Contact info

4.1

Great

TrustScore 4 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(289)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was simple and easy

It was simple and easy, not a 100 question

24 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Petrus!

We’re glad to hear that you found the process simple and easy. At GoVisaEurope, we aim to make visa application assistance straightforward and stress-free, without unnecessary complexity.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Simple and concise

Simple and concise

24 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Ibrahim Yahaya!

We’re glad to hear that you found our service simple and concise. At GoVisaEurope, we strive to make the visa application process clear and straightforward for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Thank you for being so friendly and helpfull

Thank you for being so friendly and helpfull.

24 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Jo-Ann Fourie!

We’re delighted to hear that you found our team friendly and helpful. Providing supportive and reliable guidance is very important to us at GoVisaEurope.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Very easy to apply and I help it will…

Very easy to apply and I help it will be fast process. I need my visa to complete by april 20 please.

23 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Gi!

We’re glad to hear that you found the application process very easy. While we assist with preparing visa applications, please note that all visa approval decisions and processing times are determined solely by the relevant governmental authorities.

We truly appreciate your feedback and wish you a smooth and timely visa process.

—Laura

Rated 4 out of 5 stars

It was painless.

It was painless.
I only need more information about what next.

24 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, David!

We’re glad to hear that you found the process painless. We understand that knowing the next steps is important, and our platform is designed to guide you through the visa application stages clearly.

We truly appreciate your feedback and support, and we wish you the best with your visa journey.

—Laura

Rated 5 out of 5 stars

it was easy to do

23 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Andrew Cullinan!

We’re glad to hear that you found the process easy to complete. At GoVisaEurope, we strive to make visa application assistance simple and straightforward for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 4 out of 5 stars

Timeliness

Good App but eaiting for good servicr

23 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Mohammad Almujadedi!

We’re glad to hear that you find the app good. We understand the importance of timely service and are continuously working to improve response times and support for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Fast and easy

Fast and easy

22 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Nargiza Navruzova!

We’re glad to hear that you found our service fast and easy. At GoVisaEurope, we aim to make the visa application process smooth and straightforward for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 1 out of 5 stars

No help!!!!!!!

If I could click no star for this i would.
First, the payment was so expensive but because we really need help we still paid $320 and that went for nothing. Before we submitted our papers, the replies on our emails were everyday. Everytime we ask question they answer fast. But as soon as we paid the reply becomes once a week we have to send our queries multiple times before they get back to us. We didnt get the visa since we cant book our appointment because its always fully book. They couldn't help how to get an appointment anyway. So if you are looking for help to get an appointment THIS IS NOT THE AGENCY FOR YOU BECAUSE THEY DONT HELP AT ALL. THEY DONT EVEN FOLLOW UP YOU ON WHATS THE STATUS OF YOUR APPOINTMENT. ITS LIKE THEY JUST DONT CARE AT ALL. WE ALREADY PAID THEM SO I GUESS ITS NOT IMPORTANT TO THEM WHETHER WE GET THE APPOINTMENT OR NOT. WE WASTED OUR MONEY AND TIME THINKING THEY CAN HELP US.

19 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Customer,

We’re very sorry to hear about your experience and understand your frustration. Our service provides guidance and assistance in preparing visa applications, but we are not a government agency and cannot secure appointments, issue visas, or guarantee approval. All visa decisions and appointment availability are handled solely by the relevant governmental authorities.

Your feedback is important to us, and we are continuously working to improve transparency, communication, and support for all our users.

—Laura

Rated 1 out of 5 stars

ripp off

we realized the mistake contacting you and tried to cancel immediately .An expensive mistake .Your policy is no refund on same day of request. I can do my own visa application was just trying to source a day for appointment.You sent us a form i could get online from VFS .Our mistake going on the wrong portal

9 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Dear Fay Lamond,

We’re sorry to hear about your experience and understand your frustration. Our service provides professional assistance in preparing visa applications, but we are not a government agency and cannot issue visas or guarantee approval. All fees are for guidance and support, and our refund policy is communicated before payment.

We appreciate your feedback and take it seriously, as it helps us improve clarity and transparency about what our service provides. If you have any further questions or need clarification regarding your case, please contact our support team at support@govisaeurope.com.

Thank you for sharing your experience.

—Laura

Rated 5 out of 5 stars

Swift Shengen

It was easy and sufficient

15 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Estie Pieterse-Kruger!

We’re glad to hear that you found the process easy and sufficient. At GoVisaEurope, we aim to make visa application assistance straightforward and convenient for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Simple and straight foward

12 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Themba!

We’re glad to hear that you found the process simple and straightforward. At GoVisaEurope, we aim to make visa application assistance clear and easy for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 4 out of 5 stars

understandable and sleek

This is more understandable and sleek than my previous applications, but beware of the fine print! You must still make appointment and pay at VSF global for the actual visa too.

11 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Dalita Ramwell!

We’re glad to hear that you found our platform understandable and sleek. You’re absolutely correct that our service assists with preparing the application, but appointments and visa fees must still be handled directly with the relevant authorities, such as VFS Global.

We appreciate your feedback and are happy that our guidance helped make the process clearer for you.

—Laura

Rated 5 out of 5 stars

IT HAS BEEN EASY TO FOLLOW THE PROCEDURE

23 February 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Rose Matete!

We’re happy to hear that you found the procedure easy to follow. At GoVisaEurope, we aim to make the visa application process simple, clear, and straightforward for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

a satisfying experience

easy to access and to complete

10 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Kelvin and Caral Barichievy!

We’re delighted to hear that you had a satisfying experience and found our platform easy to access and complete. Making the visa application process simple and convenient for travelers is very important to us.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Fast and convenient

9 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Nana Kwame Sakyi!

We’re glad to hear that you found our service fast and convenient. At GoVisaEurope, we strive to make the visa application process as smooth and efficient as possible for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 4 out of 5 stars

Great and easily finished

Great and easily finished, even this is my 1st time.

7 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Teresa!

We’re delighted to hear that you found the process great and easy to complete, especially on your first attempt. Making the visa application experience simple and stress-free is very important to us.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

The application process was simple to do

7 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Gladwell Nganga!

We’re happy to hear that you found the application process simple to complete. At GoVisaEurope, we strive to make the visa application experience straightforward and easy for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

The interactive nature of the platform

5 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Baagi Mmereki!

We’re glad to hear that you appreciate the interactive nature of our platform. Our goal is to make the visa application process engaging, clear, and easy to navigate for all travelers.

We truly appreciate your feedback and support.

—Laura

Rated 5 out of 5 stars

Easy and clear

5 March 2026
Unprompted review
GoVisaEurope logo

Reply from GoVisaEurope

Thank you, Marlene van de Westhuizen!

We’re delighted to hear that you found our platform easy and clear. Making the visa application process simple and straightforward is very important to us.

We truly appreciate your feedback and support.

—Laura

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