Govdeals Reviews 

83
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, most reviewers were let down by their experience overall. Many customers report that products are frequently not as described, with vehicles having undisclosed damage or missing parts, leading to significant unexpected repair costs. People also express dissatisfaction with the customer service, describing it as unhelpful, unresponsive, and difficult to reach, especially when issues arise with purchases or payments. Furthermore, there are consistent complaints about payment processes, including difficulties with refunds and unexpected wire transfer requirements. However, some customers also noted that they found good deals on vehicles and other items, saving thousands of dollars compared to local prices, and described their transactions as smooth. Conversely, a small portion of people felt that the website's functionality has declined, becoming slow and laggy, and that the pricing of items is often comparable to new retail prices.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many expressing significant dissatisfaction... See more

Price

People report ambiguous experiences with price, with some customers finding deals and saving money,... See more

Website

Users describe ambiguous interactions with the website, with many reviewers expressing strong dissatisfaction... See more

Payment

Reviewers highlight negative aspects of payment, with many experiencing issues such as hidden charges,... See more

Customer service

Clients share negative opinions on customer service, with many reporting that support is unhelpful or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have been watching the auctions on this site for many years and recently was interested in bidding on a Honda Civic (VIN 19XFB2F87CE022442) that is listed on their site. I ran a VIN check and disco... See more

Rated 1 out of 5 stars

After running Automotive lots and buying for dealerships, I have never been lied to as much as gov deals. The cars were not described correctly, in writing, gov deals will not refund my money for 1 e... See more

Rated 1 out of 5 stars

Car buying on govdeals buyer beware if it is their own guys from liquidity services in Florida or Tx. They have a few hardcore used car scammers writing fraudulent listings. No recourse once you buy... See more

Rated 1 out of 5 stars

BUYER BEWARE!!! I purchased a gold item that turned out to be counterfeit. GovDeals support was absolutely NO help. I even reached out to corporate, who responded by sending me a letter from their... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Information provided by various external sources

GovDeals is the place to bid on government surplus and unclaimed property including heavy equipment, cars, trucks, buses, airplanes, and so much more.


Contact info

  • Little Falls Drive 251, 19808, Wilmington, United States

  • govdeals.com

1.6

Bad

TrustScore 1.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(83)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look