Gourmica Reviews 

80
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Absolute gem of a find. Great offers online, top quality products and free, fast delivery (for orders over £15). Discounts for first orders available plus free products added to every order. One of my... See more

Rated 5 out of 5 stars

Prompt response to some queries about dietary needs allowed me to purchase with confidence. Delivery time in line with commitments. Minor issue with product which was rectified by three team with no q... See more

Rated 5 out of 5 stars

The delivery was received within two days. The product was as good as expected. In this case I ordered plum and chopped tomatoes to make delicious pasta sauces. I would really recommend Gourmica for a... See more

Rated 5 out of 5 stars

I recommend. Have used twice in the past month. First time excellent products and really fast delivery. Second time there was a delivery issue but it was handled very well - they called me an... See more

Company details

  1. Gourmet Grocery Store

Written by the company

Extraordinary Italian food selected from great producers


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

80 reviews

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4.6

All reviews

(80)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Quick delivery, well packed. I did discover that if you use the 'hello@' email to contact them and you receive no reply, then it is likely your mail went to their spam. They run a great service and will help you with any issues

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, prompt and efficient. Managed to supply some genuine Italian items I couldn't source anywhere else. Ill be back for more.

24 March 2022
Rated 5 out of 5 stars

Very impressed

Ordered four packs of long spaghett which were unfortunately damaged during transit. Gourmica proactively went out of their way to rectify the problem and replace the damaged items. Excellent customer service!

18 March 2022
Rated 5 out of 5 stars

The delivery was received within two…

The delivery was received within two days. The product was as good as expected. In this case I ordered plum and chopped tomatoes to make delicious pasta sauces. I would really recommend Gourmica for all the foodies that enjoy cooking and are out there looking for good quality, authentic Italian products.

24 February 2022
Rated 5 out of 5 stars

I recommend.

I recommend.

Have used twice in the past month. First time excellent products and really fast delivery.

Second time there was a delivery issue but it was handled very well - they called me and sorted it out. I now have my goods and, again, they are superb.

Problems happen, especially in a pandemic, but I would measure a business by how they respond to that.

31 December 2021
Rated 5 out of 5 stars

First rate customer service

First rate customer service: assistant was very patient guiding me through my problems with a password. My order arrived within 24 hours and the tomatoes are delicious. Thank you.

David Brown

2 December 2021
Rated 5 out of 5 stars

Amended review

I recently posted a review for this company but mistakingly scored one star. As my experience was excellent I intended to leave a score of five stars. Both quality of product and service were excellent and can recommend this company to others

26 November 2021
Unprompted review

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