Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.
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See what reviewers are saying
PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... See more
We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... See more
Company replied
Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... See more
Company details
Written by the company
Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.
Contact info
121 Cheshire Ln Suite 400, 55305, Minnetonka, United States
- (888) 903-0333
- info@gotopac.com
- gotopac.com
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Hasn’t replied to negative reviews
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The customer service was extremely…
The customer service was extremely helpful and knowledgeable. I got all my questions answered and order placed with ease
These masks are the best
These masks are the best. They are comfortable and don't squish your nose. I'd give 5 stars, but the shipping cost brought it down a star. Cost for one box was $8, but it was $10 to ship it. Not very cost effective for a normal consumer ( not bulk) to purchase.
With the few purchases I have made from…
With the few purchases I have made from PAC, I found their website easy to maneuver, and arranging shipping was a breeze. You can even use your company UPS Account # if you want to ship collect!
Great costumer service.
I ordered 5 gallons of alcohol for my…
I ordered 5 gallons of alcohol for my wrap shop and it was delivered quickly
Delivered as promised!
Great Product!
When brought to there attention our…
When brought to there attention our credit card was double charged they quickly rectified it. No other problems
Our PAC contacts are always helpful
Our PAC contacts are always helpful, friendly and responsive to our needs.
Thank your for the great service!
Great service
Personal Service from Travis was very helpful and gave me confidence in ordering. Price was good for the products I ordered. Will continue use them again if the opportunity presents.
Customer service was great
Customer service was great. Helped me place the order and kept me updated on my order.
LUXO Magnifying Lamp from PAC is fantastic!
I purchased one Luxo LED Magnifying lamp and just loved it. Then I needed a different variety and didn't hesitate to return to PAC. Hands down, their customer service and quality is the best. So are their prices! I searched for the exact same brand and model on competitive sites and they were 20-30% more. I love PAC!
It just took a long time to ship my…
It just took a long time to ship my order just about 30 days from time of order.
The product was great
The product was great. The repeated emails with order receipts makes you feel as if the order was duplicated. In fact I had two credit card charges, then one was cancelled. Not sure how you fix this issue but it does deter future orders online
Excellent product and on-time delivery
Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have encouraged friends and family to do the same because this KN95 should provide superior protection than a cloth face-covering. I'm a nurse and although I haven't taken this mask through an actual fit-testing process (as I would for working with known COVID positive patients), it does have a similar feel and feel to my fit-tested medical-grade N95 mask.
The product is ok
The product is ok. We placed our order and got confirmation but our items were back ordered and we were never told. When I asked about our order I was originally told it had shipped. When I asked for tracking they realized the order never shipped. Lots of confusion.
Great Service!
The customer service or sale rep has…
The customer service or sale rep has been excellent.
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