GotItWholesale Reviews 91

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I may live in an "unfancy" neighborhood, but my mailbox, now"decorated" with it's quite classy- looking numbers purchased from this company, is not just easy to read, but elegantly so. This purchas... See more

Rated 5 out of 5 stars

This is the second light that we purchased to be used for memorial’s at our church. My sales representative went back to my previous sale to make sure that the LED lights were the same for color, and... See more

Rated 4 out of 5 stars

I received my order in a timely manner, no complaints as far as the service. I ordered a flag holder that holds a banner on my lamp post and unfortunately have to do that more often than I would like,... See more

Rated 2 out of 5 stars

Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept bot... See more

Company replied

Company details

  1. Lighting Store
  2. Home Improvement Store
  3. Mailbox Supplier

Information provided by various external sources

Backed by U.S. Support and Distribution. Allow Got It Wholesale to be your one-stop shop for quality, cast aluminum mailboxes, stunning street lights, decorative street signs, and beautifully distinctive yard lamps, as well as all of your energy-saving LED lighting needs. Our knowledgeable and dedicated team is here to help you create a cost-efficient residential or commercial package that perfectly suits your project, no matter the size.


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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Rated 5 out of 5 stars

The street light I purchased was very…

The street light I purchased was very good quality, comparable to others costing substantially more. GotItWholesale was very good about tracking delivery and responsive to every inquiry. Part of my order was on back order, and they were good about updating me on delivery. No complaints.

3 November 2020
Rated 1 out of 5 stars

Received half of my order....have…

Received half of my order....have called and emailed with no response. Very disappointed.

Ann Dendy

18 September 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Thank you for taking the time to leave a review, Ann. We see you spoke with our team earlier this week regarding the status of your order when it was still in transit, then called back the next day to report the shortage of what was received.

An email ticket was submitted to our Customer Relations team. However, we experienced an email routing issue which delayed their receipt of your request.

Our Customer Experience Manager will be reaching out to you directly to explore a resolution. We're sincerely sorry you've had to wait a number of days for a response. Please keep an eye on your inbox and junk/spam folder for our follow-up.

Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

I may live in an "unfancy"…

I may live in an "unfancy" neighborhood, but my mailbox, now"decorated" with it's quite classy- looking numbers purchased from this company, is not just easy to read, but elegantly so. This purchase arrived quickly; and application very easy. I love the quality brass and its font.
Not to mention the subtle message it sends...I live in SeaHawk territory, but my mailbox is green, and numbers are brass-gold.

13 September 2020
Unprompted review
Rated 1 out of 5 stars

This is the second order I place with…

This is the second order I place with your company. Again I am missing items. I ordered 114 2 inch brass numbers and received only 70 of them. I am missing 44 number ones. How can this keep happening. It can’t be that difficult to read an order form and fill it correctly.

6 August 2020
Unprompted review
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Reply from GotItWholesale

We greatly appreciate you taking the time to leave a review. We're sincerely sorry you've had issues with your orders. We see you're in touch with our Customer Relations team and that they are assisting you with obtaining the missing items. We'll work to get this resolved for you as quickly as possible.

Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 3 out of 5 stars

The product was great

The product was great, and I was happy thinking I saved money by purchasing from you rather than Amazon.
Then I get to the checkout and saw that you charge $14.99 for shipping! I thought they may be for overnight and that was ok since I needed them quickly. I received my package 8-9 days later. That is ridiculous! That's similar to the old "bait and switch".

27 July 2020
Unprompted review
Rated 5 out of 5 stars

Product by far met and exceeded my…

Product by far met and exceeded my expectations. Looking to years of distinguished display and will recommend your service. Again thanks. Are there products available to maintain the glowing appearance of my purchase? Thanks.

4 July 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Thank you so much for your thoughtful review, Rommel! The numbers you purchased are made of the highest quality brass. While we don’t have specific recommendations for care, there are a number of products on the market to help maintain the appearance of brass items.

Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Get It Now!

Very pleased with my purchase. Exactly what I needed. Fast service with affordable pricing!

3 July 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Thank you so much for your kind review, Ken! We’re glad everything came quickly and that you had a great experience. Have a great day!

Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Great service! Highest recommendation.

My experience was exceptional - particularly during these labor impacted Covid-19 time period. Ordered a Bobi mailbox, posts and flanges. The rarely used flanges needed to be special ordered with the Finnish manufacturer. The representatives at GotItWholesale were very friendly and responsive continually checking in with status updates. I highly recommend them with confidence.

DR - Houston, Texas

30 June 2020
Unprompted review
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Reply from GotItWholesale

Thank you so much for your wonderful review! We also appreciate the patience you displayed while we worked to get the flanges shipped over from Europe. It was an honor to help you with your purchase and we hope you enjoy your mailbox for years to come!

Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Quality house numbers...

Quality house numbers.... better than I thought it would be. Would shop with this company again.

19 June 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Thank you so much for taking the time to leave us a review! We're glad to hear you're satisfied with your purchase.

Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 4 out of 5 stars

Items shipped in a timely manner…

Items shipped in a timely manner however we did not receive a shipping notification email as stated in order details. Other then that no complaints!

27 May 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Thank you for taking the time to leave us a review, Sara! We really appreciate it.

Our records show a shipment notification email went out on May 1 to the email address provided when the order was placed, but it's possible it ended up in your spam folder.

We're glad to hear everything arrived without issue. Have a wonderful day!

- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Great

Quick, easy delivery; item exactly as described.

24 May 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

We're glad everything got to you so quickly! Thank you so much for taking the time to leave us a review.

- - -
Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Good price received quickly.

23 May 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Thank you for your review, Michael! We're glad everything was received quickly.

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Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

This Group Rocks

Working with this customer service team was the best. Their knowledge of the products outshined the rest by far. I will definitely continue to do business with this group.

6 May 2020
Unprompted review
GotItWholesale logo

Reply from GotItWholesale

Your review made our day! Thank you so much!

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Got It Wholesale Customer Care | 866.390.5227 | customercare@gotitwholesale.com

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