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Gostaysafe Reviews 405

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TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I... See more

Rated 5 out of 5 stars

Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more

Rated 4 out of 5 stars

I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more

Rated 5 out of 5 stars

The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more

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4.0

Great

TrustScore 4 out of 5

405 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Issue Addressed

I was given the incorrect information and not aware i will be debited every 3rd day however today Anne reached out to me and surprised me with great empathy and service which I truly appreciate.

24 November 2024
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY HORRIBLE SYSTEM AND…

ABSOLUTELY HORRIBLE SYSTEM AND SERVICE!!!!!! So misleading!!! A company that thrives on theft is cursed! Every member should leave or boycott this platform. Lambeth need to do better to inform customers what happens when you attempt to use one of their fast chargers. I’ve just had £29.95 taken from my account and my car is not charged. Absolute waste of time and money! Fuming to say the least!!!!!!!!! This company can rot in hell!

14 December 2024
Unprompted review

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