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Gorilla Sports France Reviews 190

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TrustScore 2.5 out of 5

2.6

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Gorilla Sports, marque leader du fitness à domicile depuis 2005, est présente dans plus de 20 pays en Europe. Basée en Allemagne, elle propose du matériel de fitness haut de gamme et abordable, conçu pour un usage quotidien, alliant performance, sécurité et durabilité - idéal pour les home gyms et l’entraînement en extérieur, que vous soyez débutant ou athlète confirmé. Nous sommes là pour vous aider à atteindre vos objectifs : gagner en force, améliorer votre endurance ou adopter un mode de vie plus sain. Pour vous accompagner, nous vous offrons un blog en ligne gratuit avec des plans d’entraînement, des recettes et des conseils fitess. Depuis notre siège et entrepôt principal à Groß-Gerau, nous approvisionnons le monde du sport depuis près de deux décennies. Nos équipes travaillent chaque jour en parfaite synergie pour vous offrir une expérience d’achat fluide et agréable. Préparez-vous à repousser vos limites avec Gorilla Sports - ensemble, atteignons de nouveaux sommets !

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2.6

Poor

TrustScore 2.5 out of 5

190 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

we have been trying to contact you via…

we have been trying to contact you via Email for more than 2months concerning an undelivered order. More than 5 emails have been sent from different accounts. No Replies whatsoever!

20 February 2026
Unprompted review
Gorilla Sports France logo

Reply from Gorilla Sports France

Hello Omar,

We are sorry for not receiving your emails; unfortunately, they were likely directed to your spam folder. One of your packages has been returned to our warehouse. Would you like us to resend it?

Thank you for your cooperation, and we apologize once again.

Best regards,
Gorilla Sports

Rated 5 out of 5 stars

Great customer service.

28 November 2025
Unprompted review
Gorilla Sports France logo

Reply from Gorilla Sports France

Hello,
Thank you very much! We really appreciate your kind words and are happy to hear that you are satisfied with our service.
Gorilla Sports

Rated 1 out of 5 stars

It has been a week since I've been…

It has been a week since I've been trying to contact them for an undelivered order, they do not reply to emails and have no phone number.

7 June 2024
Unprompted review
Gorilla Sports France logo

Reply from Gorilla Sports France

Good morning,

We are sorry for the inconvenience and we apologize.

Please contact us by email at info@gorillasports.fr in order to resolve your case.

Greetings,

Gorilla sports

Rated 5 out of 5 stars

Great customer support

Only received half my order and wrote to customer service and they replied straight away saying the other box was on the way .
Customer support was fantastic helped by a guy named Fabian .. would recommend highly

1 March 2024
Unprompted review
Gorilla Sports France logo

Reply from Gorilla Sports France

Hello,

Thank you for your positive feedback.
Your trust is much appreciated.

Gorilla Sports

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