GorillaGrow Reviews 1,543

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 1 out of 5 stars

Did not receive an email, or confirmation for my order, but still was charged. My email regarding the lack of order confirmation was not answered either. I never received my order.

Rated 1 out of 5 stars

Their store hasn't been operational for months now, they don't answer any e-mails, and despite still showing it on the site, their 'e-mærke' has been revoked. If they ever start up again, this first i... See more

Company details

  1. Hobby Store

Information provided by various external sources

Idéen bag "GG – GorillaGrow" kom af sig selv, eftersom vi som tidligere Gorillagroerer havde enormt svært ved at finde den rette hjælp, som vi på det tidspunkt havde brug for. Derfor går vi meget op i at informere vores kunder bedst muligt, og lære vores kunder at gro effektivt, da dette tog os mange år at lære. Uden den rette hjælp, skulle vi lære af vores fejl, men vi kan nu tilbyde konstruktive råd, som ikke var tilgængelige da vi startede.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Did not receive goods

Did not receive an email, or confirmation for my order, but still was charged. My email regarding the lack of order confirmation was not answered either. I never received my order.

16 May 2024
Unprompted review
Rated 1 out of 5 stars

The store is abandoned.

Their store hasn't been operational for months now, they don't answer any e-mails, and despite still showing it on the site, their 'e-mærke' has been revoked. If they ever start up again, this first impression of the new owners should be enough to stay clear.

27 October 2023
Unprompted review
Rated 1 out of 5 stars

slow as

received a email asking if i want to cancel the order or wait. this was reasonable i thought. 2 weeks later i tried to cancel the order as it was taking too long. the company is completely uncontactable by phone and email is not answered until things have escalated to the extreme. having read other reviews here its not surprising the long list of one stars. they seem to not be too concerned here. if you have to pay a little more somewhere else it can still pay off i think.

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Won't respond to my emails that are asking for a refund.
Do not trust this 'company'.
Likely confused with Grizzly, that's a genuine amazing company.
Gorilla are robbing ducks

4 June 2023
Unprompted review
Rated 5 out of 5 stars

Great

Great service

24 May 2022
GorillaGrow logo

Reply from GorillaGrow

Hi Dang,

Thank you so so much.

Rated 5 out of 5 stars

Fantastik shop

Super hurtig levering og yderst diskret
Fantastisk shop..

18 May 2022
GorillaGrow logo

Reply from GorillaGrow

Hej Carina,

Mange mange tak - Det betyder meget for os at vores kunder får en god oplevelse.
Tak for din feedback.

Bedste sommer hilsner
GG

Rated 5 out of 5 stars

The best Webshop 💪

27 August 2021
GorillaGrow logo

Reply from GorillaGrow

THAAAAAAANKS A LOT <3 We love to get respons from our costumers. Its important for us to get better in costumes service, so when we get positive feedback we get so happy.

Best regards
GorillaGrow

Rated 5 out of 5 stars

The first time I ordered from GG I…

The first time I ordered from GG I called the support and had some questions about the items that I was getting. Excellent customer service and very helpful with all my questions.
Quick delivery and no hassle.

16 August 2021
GorillaGrow logo

Reply from GorillaGrow

Hi Leon,

This makes me so happy to read.. It is very important to us that our costumes has good experiences when they shop at our webpage or in the physical store. Thank you so much for your kind words towards us.

Best regards
GorillaGrow

Rated 5 out of 5 stars

Its ok

Its ok
co2 generator aprove

12 June 2021
GorillaGrow logo

Reply from GorillaGrow

Hi Kacper,

Thanks a lot for your feedback - we really appreciate it a lot.
have a great summer time

GorillaGrow

Rated 5 out of 5 stars

Great shop

Great shop, will buy from them again

6 June 2021
GorillaGrow logo

Reply from GorillaGrow

Hi Adam,

Thanks for your feedback - we really appreciate this a lot.
Best wishes for you and hopefully you will have an lovely summer.

Regards
Kirsten - GorillaGrow

Rated 5 out of 5 stars

Super hurtig levering og glad for…

Super hurtig levering og glad for slikket 😂 super tilfreds kunde

27 May 2021
GorillaGrow logo

Reply from GorillaGrow

Hej Henrik,

Tak for din feedback - den er vi glade for, allermest fordi du er en tilfreds kunde :-)
Bedste sommer hilsner
GG

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