Gordon Ramsay Restaurants Reviews 

224
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Hells kitchen Vegas was average at best. Terrible when you consider the price. We had the beef Wellington which was a average at best. The lobster risotto was excellent. The environment was a little n... See more

Rated 2 out of 5 stars

Plane Food - Heathrow Terminal 5 Continuing drop off in customer service. Unwelcoming staff, over 15 mins to take order. Good good on this occasion but things have been overlooked on prior trip. G... See more

Rated 1 out of 5 stars

Bread Street Kitchen in E-burgh. -------------------------------- Staff were OK (with a few quirks that I could stand). The kitchen has recurring issues reported here for various locations:... See more

Rated 4 out of 5 stars

The staffs are very friendly , outstanding service from the entire team . We had a wonderful dinner

Company details

  1. Restaurant
  2. Family Restaurant

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Explore Michelin star chef Gordon Ramsay's diverse collection of London and international restaurants. Experience excellence in fine food. Book today.


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2.3

Poor

TrustScore 2.5 out of 5

224 reviews

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2.3

All reviews

(224)

27 reviews in the last 12 months

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Rated 4 out of 5 stars

We visited Baker Street in Liverpool

We visited Baker Street in Liverpool. A lovely airy restaurant. We were greeted on arrival and from there the service was faultless. The atmosphere was comfortable. We had the set lunch which wasn’t extensive but had everything we like. The food was nicely presented and hot. The prices sensible, however the drinks are steep😱. We went on a Travelzoo Voucher but would be happy to go anytime.

5 March 2026
Unprompted review
Rated 2 out of 5 stars

BREAD STREET KITCHEN

There were so many issues with our recent visit to this restaurant. We went here to end my husbands birthday with a nice meal. It really ended the day on a low note. The staff were barely polite and paid no attention to detail. I ordered a Pepsi Max, they gave me full sugar Pepsi. They gave me a weak apology and got me the correct drink. (I would be understanding about this if they were busy or it were their only mistake. )
They offered us water for the table, I expected a jug of cold water, instead I got a bottle of overpriced, warm water. The glasses smelt awful for some reason so I couldn't even drink the water.
The starter (prawn cocktail) was delicious but it could have done with a roll or slice of bread to accompany it.
The mains were where we hit the bigger problems. I ordered the fish and chips. The chips were very good, however the fish batter was heavy, almost doughy, I decided to remove it and saw the fish . There were no flakes it was mushy and had an odd smell. The mushy peas were actually fridge cold and inedible. My husband had the curry that should have come with a naan but didn't. Then we had dessert. I ordered the sticky toffee pudding and it was cold and the only flavour came from the sauce. The staff were cold and treated us like an inconvenience. I would recommend a greasy spoon over this restaurant.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful food, never again

Stopped for a pre-flight brunch at Gordon Ramsay's, Heathrow Terminal 5. Ordered eggs Benedict, which arrived with the poached eggs served on (no exaggeration) 2-inch thick discs of dry bread, instead of the crispy chewy English muffins I was expecting. The bread was so thick and dry, it soaked up the first egg yolk like a gooey sponge. Even after splitting the width of the bread mounds, the meal was completely unappetising. Gordon Ramsay should take a leaf out of his own book. At £17.50 a plate, it's a pity I can't use his favourite vocabulary on this website to describe his eggs Benedict.

15 December 2025
Unprompted review
Rated 4 out of 5 stars

fees and fivers

The appearance of the restaurant was lovely, forgot i was in an airport! nice stress free environment. food came out fairly quick.it was good but we could of made it at home for a fiver,

we were taxed money for service but we ordered on our phones and also had to pay a fee to the gordon ramsay found. refund on service

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Microwave Cook Time

Did you know that the Gordon Ramsay frozen Microwave dinner instructions,doesn`t have anything on the box about the Watts to use for that cooking time,they suggest??

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Tasteless food

Dined at the Heathrow 'plane food' location of Gordon Ramsay and ordered the tagliatelle with wagyu. Totally blant, tasteless and absolutely overpriced. The only thing good about it was the gintonic to wash it away. Never, ever again. Not worth the money.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Gordon Ramsay Stratford

My husband and I visited Gordon ramsay’s restaurant in Stratford 10 minutes and left 5 minutes later.
The restaurant was empty and we were given a table right by a greas kitchen door. When we refused the table inn a nice fashion the reception acted like the world was going to end and rolled her eyes at colleagues.
Shame the bad service started at reception!!

21 September 2025
Unprompted review
Rated 1 out of 5 stars

Gordon Ramsay Street Burger Infested ith Fungus Gnats

Absolutely shocked to find our food at Street Burger swarming with nasty black fungus gnats. This food could not be eaten when we told the gentleman in the restaurant, he walked away with his nose in the air as if he wished we would just disappear. He could see the fungus gnats everywhere and the food we had left. Nothing was done, and we were left to pay the full bill plus the "optional service charge" that was actually added to our £60. bill for two inedible burgers and fries. Just don't go there, health and safety need to visit!!!!

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Lower your expectations for a Ramsay burger

I didn't want to go to any of his restaurants while in Vegas but my friend insisted. I didn't want to support a narcassic pig the feels that to develop young chiefs you need to belittle them. Even the US Marine Corps has toned down the hazing. A basic $26 burger fell flat. I expected a basic burger on his menu to be unbelievable. Save your money, go to a fast food restaurant.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever

My husband and I and couple of friends visited the Heddon street kitchen twice, we had the best experience by far from the quality of food and service provided by the wonderful waiter by the name Toshko, he was very professional, polite and looked after our needs, as a retired restaurant manager I know good service when I get it. It was very enjoyable experience.
We’re going back to Canada tomorrow and hopefully we will come back to London soon, the very first thing to do is to come back to this restaurant 🥰

24 June 2025
Unprompted review
Rated 2 out of 5 stars

The bar and grill restaurant in Mayfair…

The bar and grill restaurant in Mayfair was unimpressive from the moment I walked in. I was quite hot when I arrived, and when the server asked, “How are you today?” I replied, “I’m very hot and need to cool down.” Unfortunately, they seated me next to the kitchen, which I considered a mistake. There were plenty of empty seats available, and a spot by the window would have been much more enjoyable.

For our starters, we ordered prawns, which were delicious. When I inquired about the type of chilies used, the server simply said, “red ones.”

For my main course, I had the beef Wellington, which was nice, but the side of spinach was disappointing. It was overwhelming with garlic and ruined the dish for me—it was all I could taste. Additionally, the table was too small to accommodate the beef Wellington properly; my dinner plate kept sliding under the platter, and the plate itself was small.

We ordered a Malbec each, but it was clear I received a Shiraz instead, which was unacceptable. I had wanted to try the sticky toffee pudding, but I was so upset by the overall experience that I didn’t want to spend any more money in a restaurant with such incompetence. While the staff were friendly, they were not attentive.

13 June 2025
Unprompted review
Rated 2 out of 5 stars

Plastic shard

Certainly. Here's a firm, clear, and professional review you can post on platforms like Google, TripAdvisor, or Trustpilot:

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Review Title: Extremely Disappointed – Unsafe Experience and No Follow-Up

I had a very disappointing and concerning experience at a Gordon Ramsay restaurant. I ordered a burger and found a sharp shard of plastic inside the food—something that should never happen in any kitchen, let alone one with Gordon Ramsay’s name on it.

The plastic was so sharp it actually cut my throat as I swallowed, though I didn’t even realize right away because I was in complete shock. I immediately informed the staff, who were apologetic in the moment and took down my contact details, promising I would be contacted by the company.

I was never contacted. No apology. No follow-up. Nothing.

This was not only a serious food safety issue but also a complete failure in customer care and accountability. I expected much higher standards from a brand like Gordon Ramsay. It’s incredibly disappointing to be treated this way after such a frightening incident.

I’m sharing this in hopes the restaurant takes future incidents more seriously—and that no one else has to go through what I did.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

`Gordon Ramsey`s Street Burger` Edinburgh family of 5 Adults, although the place was half empty & empty tables outside we were told 10 minutes for a table, ordered the drinks & burgers which seemed to take ages to arrive, think the burgers were cooked & left out while waiting on the chips (mine was quite cold) had ordered extra bacon on 3 of the burgers (charged for) had to hand 2 of the meals back NO bacon, wouldn`t recommend or return, better places nearby.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

RIP off pies

and butter at £6 a bit steep for 4 small pieces of bread. But the worst thing was the chicken and leak pie. Firstly it didn’t state there was mushrooms on the menu in it, I hate mushrooms, so I wasn’t very happy to see them in the pie when it didn’t say it on the menu. There was no pieces of chicken in the pie, I was tiny bits of chicken. It just felt like mush in the pie. Honesty don’t know they can get away charging that amount and not have decent chicken in it. 4 of us got the pies, 2 got the chicken and 2 the beef, all very disappointing. Also only option for sides were a cold salad or spinach, no options for carrots or peas. So it was just your very basic pie on a bed of mash. When my uneaten pastry was shown to waiter and I told him there was hardly any chicken in the pie and there was mushrooms in it that wasn’t stated, nothing was done about it. All 4 of us said we would never come back again

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience in Edinburgh

We went from Gothenburg to go to this burger restaurant, street burger restaurant in Edinburgh. the food was cold , they didnt have everything after we order and had paid . The service was not good, they promised us dessert but gave us nothing 🥺

3 May 2025
Unprompted review
Rated 3 out of 5 stars

Breakfast for two

My partner & I had breakfast at Gordon Ramsays restaurant at Heathrow airport, my partner had avacado on toast, he said it was very good, I had porridge with fruit, not much fruit but a lot of porridge, was ok but for £8.50 for porridge I would have expected better. I must say though that Xavier who served us was lovely, very friendly & polite & gave us excellent service.

13 April 2025
Unprompted review

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