gopurebeauty.com Reviews 120

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting visible improvements in skin texture, wrinkles, and overall appearance. Many appreciate the high quality of ingredients, often highlighting their suitability for sensitive skin and the absence of heavy or sticky residues. The affordability of the products is frequently mentioned as a significant advantage, making effective skincare accessible. Reviewers also commend the excellent customer service, citing prompt and helpful responses to issues. However, some people were dissatisfied with aspects of their order experience, including issues with shipping costs and difficulties with subscription cancellations. A few customers also mentioned that certain products did not deliver the expected results or that the packaging could be misleading regarding product quantity.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the effectiveness of the products,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the effectiveness of... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the amazing and phenomenal... See more

Order

People report ambiguous experiences with order. While some customers praise quick deliveries and ease of... See more

Price

Reviewers highlight positive aspects of price. Many consumers appreciate the affordable pricing, noting that... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using GoPure Beauty’s Tightening Neck Cream and was genuinely surprised at how quickly I saw results—it’s now a must-have in my routine. I also love their Tightening Butt and Thigh Cream, wh... See more

Rated 4 out of 5 stars

I'm 39 and have always been skeptical about skincare, especially as a male. I also don't like products that feel heavy or leave me sticky. My girlfriend introduced me to Go Pure, and after trying... See more

Rated 5 out of 5 stars

This company is awesome! I had an issue with my order and customer service went above and beyond to make it right! Shipping is always fast and reliable. I love their products especially the body scru... See more

Rated 5 out of 5 stars

I've used goPure products for more than three years. Once I discovered them, I never looked back. While my skin is fairly balanced, it's sensitive, so the clean-ingredient blends are a must-have for m... See more

Rated 5 out of 5 stars

I have been using go pure for several years. They are always coming out with new products and I generally try them all! I have never been disappointed! The new tighten and lift butt and thigh cream ha... See more

Rated 1 out of 5 stars

I have suddenly had a charge without warning. Up to now I have always received an email in advance. I am also locked out of my account despite requesting a password reset MULTIPLE times. I’ve also b... See more

Company replied

Rated 5 out of 5 stars

I have been using GoPure youth glow eye gel and GoPure anti wrinkle Moisturizer for over 3 years. At almost 65 years old, I often get compliments on how young I look! I have never used a product that... See more

Rated 5 out of 5 stars

I have been using GoPure products now for several years, and really like the results. At 63, I'm no spring chicken but I have found that the anti-aging serums, moisturizers, neck cream, and face clean... See more

Rated 5 out of 5 stars

I used these products years ago, changed to a different brand suggested by an esthetician...that got too expensive, then rediscovered gopure and my face says THANK YOU. All their products work on my... See more

Rated 5 out of 5 stars

GoPure products are well worth using! I use the neck cream, wrinkle cream, butt/ thigh cream. It isn't something that magically transforms overnight. You have to be diligent and the results suddenly s... See more

Rated 5 out of 5 stars

I bought the eye cream as an emotional purchase in April this year because I have developed some serious wrinkles and fat loss under my eyes. I didn’t expect it to work but in just a month or so, it... See more

Rated 5 out of 5 stars

GoPure is one of my favorite brands for many reasons, two main reasons- 1. Amazingly effective products. I truly notice a difference when using these products. 2. They have actually lowered pric... See more

Rated 5 out of 5 stars

GoPure is everything you are looking for: excellent products that really work, at a price that won't break the bank, AND an easy subscription with excellent communication. I started with the neck cre... See more

Rated 5 out of 5 stars

I am very pleased that GoPure products that are clean and healthy. I absolutely love GoPure's Tighten & Lift Neck Cream! I began using this cream approximately 6 months ago and have noticed a signific... See more

Rated 3 out of 5 stars

They advertised that their products can tighten and lift your skin. I got the neck cream, and used it for four months, (every day until it ran out.) I might see maybe a 5% improvement. I also got the... See more

Rated 5 out of 5 stars

I have been using GoPure products since they first began with just a few serums and lotions (2019) They have always been high quality, pure and provide great results! I started using the neck cream 4... See more

Rated 5 out of 5 stars

GoPure's Barrier Water Cream is a game-changer for dry, sensitive skin. It hydrates deeply without feeling heavy or greasy. The clean, fragrance-free formula is perfect for layering with other skinc... See more

Rated 1 out of 5 stars

Truly awful customer service. You can not call, there is a generic email response to any email sent. They do not reply to any communications. Buyer beware- if you have a problem, you will not get a... See more

Company replied

Rated 5 out of 5 stars

Wonderful company. High-quality products – the two creams I have been purchasing come and beautiful glass jars. The nut cream is wonderful. And the antiaging face cream is packed full of fantastic ing... See more

Rated 5 out of 5 stars

I am a Go Pure Beauty MANIAC!! I bought one product (arm cream) and now I'm the proud owner of almost ALL products! I cannot even tell you which is my favorite because I love everything. More importa... See more

Rated 5 out of 5 stars

The products are amazing! I have very sensitive skin, so when I find something that truly works for me, I’m all in. The packaging is beautiful, and the quality of the products really shows—they cle... See more

Rated 5 out of 5 stars

I’ve had a great experience with GoPure Beauty—not just with their products, but with the company itself. I appreciate their clean ingredients, transparency, and the fact that their products actually... See more

Rated 5 out of 5 stars

I’m a long time, very satisfied customer of goPure products. The first reason I switched over to this brand was because I found out the brand I was using was not animal friendly. I started ordering on... See more

Rated 5 out of 5 stars

I am new to the GoPure arm cream. Too early for results, but the GoPure skincare line is so good, I wanted to give it a try. I love that it is thick and creamy, it soaks into skin very well. I appreci... See more

Rated 5 out of 5 stars

My skin feels good and looks good after using GoPure serums, and the change shows in just a few days. Now my skin is soft and has natural glow. Most of the time I don't even need to use any powder o... See more

Rated 5 out of 5 stars

Ordering is easy, deliveries are quick and I have been pleased with the products I've used thus far. My skin is softer and some wrinkles are diminishing. Looking forward to trying out more products an... See more

Rated 1 out of 5 stars

These are the reasons why I will not buy: 1.Ad says discounted at $33 not true at least for Canadians it's still $59 each, so maybe this is on US auto ship only. 2. If they are able to provide l... See more

Company replied

Rated 1 out of 5 stars

I had a package that was delivered to wrong address. I never received. I let customer service know. Responded fast apologizing and will look into it. After that I have sent about 5 emails and no one w... See more

Company replied

Rated 5 out of 5 stars

I hv been an absolutely amazed customer of the GoPure brand for the past 5 yrs. I’m so glad I trusted my instincts. At first, I was skeptical, but when I started getting compliments from strangers I k... See more

Rated 5 out of 5 stars

I love the Go Pure anti aging products. The anti aging serum pack of three products along with the Vitamin C oil have completely changed my skin. My fine wrinkles are diminished in appearance and so... See more

Rated 5 out of 5 stars

I've been a fan of goPure for years and use their products down to the very. last. drop. Literally have never had so many compliments on my skin as when I was using their Niacinamide Booster Serum and... See more

Rated 5 out of 5 stars

where do I really start..the product, the shipping, customer service? The product is one i seen most results with and I have tried many many products on the market, the shipping is prestine service... See more

Rated 5 out of 5 stars

I have been using GoPure products for many years and have loved the results. The most recent addition of the arm and leg sculpting creams, well the results are already noticeable after only a couple... See more

Rated 5 out of 5 stars

I received the product much quicker than I thought. Within days. With most free shipping products it takes quite some time. Just a note, first time I'm trying GoPure, easy to apply, consistency,t... See more

Rated 5 out of 5 stars

I have been using GoPure for over 5 years now. I am retired so I like to stick with the basics. I use their subscription and love that they notify me before charging my account giving me the option... See more

Rated 5 out of 5 stars

GoPure products have made all the difference in the world for my skin care routine! I am 63 years old and have seen a remarkable improvement in the fine lines, wrinkles and impurities of my skin. GoP... See more

Rated 5 out of 5 stars

I am 54 years old and have had THE hardest time finding quality skincare that works. THIS STUFF IS MAGICAL. The neck cream has transformed my neck, and I love how the serum trio has taken YEARS off... See more

Rated 5 out of 5 stars

These products actually work! They are affordable and use better ingredients than the hundreds of other higher priced face products I have tried over the years. The neck cream is my absolute favorite!... See more

Rated 5 out of 5 stars

Every experience with Gopure is wonderful! I struggled for years to find a product that wouldn't irritate my sensitive skin and Gopure was my answer. Now, even after many years with Go pure, they stil... See more

Rated 5 out of 5 stars

I have had some health issues that have cause my skin to be blotchy and I was referred to Go Pure by a good friend of mine. I had a lot of brown spots on my skin from chemotherapy and also scarring on... See more

Rated 5 out of 5 stars

The tighten and lift neck cream took years off my neck and eliminated the crepey skin that was starting to appear. I love this product. Also, the support staff is amazing and are very quick to reply a... See more

Rated 5 out of 5 stars

Go. Pure products in general has helped not only my skin but my confidence! My skin and weight have always been a struggle. I started with the trio for my face and seeing acne scars fade and my skin... See more

Rated 2 out of 5 stars

Absolutely DO NOT recommend this product — the customer service is downright atrocious.** I gave the cream a fair try. It's fine, nothing special — honestly, no better than what I can pick up... See more

Company replied

Rated 1 out of 5 stars

Everything went wrong! I ordered this one time to see if it works, but it doesn't. Turns out they keep sending this crap to me and there is nobody you can talk to . I have tried to email and call man... See more

Company replied

Rated 5 out of 5 stars

Go Pure products are amazing, and so are the customer service reps. Everyone is so helpful and accommodating. I’ve been using these products for a long time and will continue to use them as part of my... See more

Rated 2 out of 5 stars

I’ve used my 1st order (3 jars), not really seeing any change. You’ve billed me again over $100, which I did not authorize. I’m still using the 1st order! Now you’ve sent and billed me again! Please... See more

Company replied

Rated 5 out of 5 stars

The products arrived in a timely manner, packaging was well done, with great instructions on how to use each one. I have tried the face serums and creams in the past & loved them. For awhile I was... See more

Rated 5 out of 5 stars

I absolutely love everything about GoPure. The products are amazing. I have most everything and there are only a few that do not agree with me. I would say two out of the many is not too bad!! Whe... See more

Rated 1 out of 5 stars

The new vitamin c serum is nothing like the original. It is thick sticky hard to fill the dropper and it has a slight smell to it. Also hold the bottle in the lite the bottom of the bottle .The bot... See more

Company replied

Rated 5 out of 5 stars

GoPure has hit it out of the park with their new line of body care products! I used the original body cream and body scrub, but honestly wasn't in love with them. GoPure listened to us GoPure afic... See more

Rated 5 out of 5 stars

I have been using gopure products for several years, and I was sold on the quality of ingredients, affordability and amazing results within a few weeks. I subscribe to several products including seve... See more

Rated 5 out of 5 stars

I’ve been using Gopure for almost 6 months. I started with the neck cream and air has made quite a difference. I then started with the arm cream, and I am noticing a difference after about seven we... See more

Rated 1 out of 5 stars

If i could give a lower score I would. Not because tge product is so bad but their customer service is non-existant. You cannot cancel orders. I tried to cancel in January and this month it charg... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

I had a really positive experience

I had a really positive experience with Go Pure and wanted to share how impressed I am with both their products and their customer service. Their team was responsive, helpful, and genuinely attentive.
I made a mistake and forgot to update my shipping address, so my order was returned to them. Instead of it turning into a problem, they reached out to me right away to let me know and kindly offered to either resend the products or issue a refund. I thought that was incredibly considerate and spoke volumes about how they treat their customers.
That level of care and professionalism really stood out to me. I highly recommend Go Pure to anyone looking for a company that stands behind both their products and their customers.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great product and great company

What a great product and great company. I love the neck cream it really works. I had too much left when I received another jar and when I asked them to pause my subscription they helped me with it right away via email. They’re a really great company, they get right back to you. I highly recommend the product and their customer service is amazing.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Replacement

Recently had a bottle delivered damaged. A few pictures and an email and a replacement bottle was on its way. Great products, great customer service!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

This stuff really works

This stuff really works! I keep trying to think of a way to not sound paid or a bot but I can’t. But this stuff really does work! Also their customer service is awesome! Super helpful and friendly. Fast shipping as well!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

A company that cares

I resently ordered product from go pure beauty and needed to contact the company. I am very impressed with the rapid response and assistance with my issue. They have been genuine and helpful. I appreciate a company that not only stands behind their products but cares about satisfaction for the customers.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! I’ve had delivery issues (carrier’s fault) and they went above and beyond to help me! They were friendly & really cared. This neck cream has really shown results for me and with the awesome customer service, I am hooked!! Thanks Go Pure!

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Shipping issue

I ordered the products March 20. The company you use for shipping is terrible. They sent an email 2 days ago that they tried to deliver the package and would try again. I sent them an email asking why I didn't get the package. The address is correct and should have no problems delivering. Haven't got a response from my email to them and still waiting. I read horrible reviews on this shipping company you use so if and when I get my products I probably won't order again because of the shipping issues. Not worth it.

26 March 2026
Unprompted review
gopurebeauty.com logo

Reply from gopurebeauty.com

Hi Kathy,

Thank you for your feedback, and we're very sorry for the delay and the frustration you’ve experienced. According to the tracking, your order was delivered yesterday, so we're hoping it has reached you. If it did not turn up, please let us know so we can take the next appropriate steps to resolve this for you.

We completely understand your concerns about the shipping issues and the carrier's lack of communication. This is not the experience we want for our customers. We truly appreciate your feedback, and appropriate actions will be taken to address these concerns. If you still haven’t received your package, please email support@gopurebeauty.com, and we’ll be happy to assist further.

Best Regards,
goPure

Rated 5 out of 5 stars

Great company to work with

I cannot say enough good things about this company and their customer service. When I had issues with a jar of cream, I reached out to them and they gave me options for replacement or refund. I was beginning to see signs that the product was working, and they are sending me a new jar and have followed up on every single email. Communication is key and they have that aspect covered. I feel like a valued customer.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

GoPure is a fantastic product

GoPure is a fantastic product. I’ve noticed a difference with my arms being tighter and neck looking much better. Ordered everything on subscription. Customer service is amazing as well.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I needed to change my order

I needed to change my order, and I received a response very quickly. I do a lot of online ordering, and that is not always the case when you reach out to customer support. I was truly impressed by the attentiveness and response time of GoPure Beauty. Thank you for making my day better :)

9 March 2026
Unprompted review
Rated 5 out of 5 stars

After 1 week of using the neck firming…

After 1 week of using the neck firming cream, my neck looked young again! I am 65 and as I age my face gets thinner, giving me what I call “turkey neck”. It was gone after 1 week. I wish I could include a photo here. I just ordered 2 more jars! 😊

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I received the product much quicker…

I received the product much quicker than I thought. Within days. With most free shipping
products it takes quite some time.
Just a note, first time I'm trying GoPure, easy to apply, consistency,to me, perfect. Not to thick, not to thin, & easy to apply. Starting to see a difference already. TY

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service and products

This company is awesome! I had an issue with my order and customer service went above and beyond to make it right! Shipping is always fast and reliable. I love their products especially the body scrub, dewy serum, brilliant cream and belly cream. I use them regularly in my skincare routine and recommend them to friends. I’m so happy to see it’s also available in Target stores.

3 March 2026
Unprompted review
Rated 2 out of 5 stars

I’ve used my 1st order (3 jars)

I’ve used my 1st order (3 jars), not really seeing any change. You’ve billed me again over $100, which I did not authorize. I’m still using the 1st order! Now you’ve sent and billed me again! Please do NOT bill me again! Stop this subscription!
LouAnne Lucas

8 January 2026
Unprompted review
gopurebeauty.com logo

Reply from gopurebeauty.com

Hi LouAnne,

Thank you for your feedback, and we sincerely apologize for the inconvenience caused.

Your subscription was canceled on January 8, so no future orders will be placed. We’ve received your email and will follow up shortly with instructions on how to return the most recent order for a full refund.

Thank you for your patience and understanding.

Best Regards,
goPure

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