After sales service was excellent. I bought 2 hoodies, both Christmas presents too small, the lady I emailed was very helpful, had never returned anything before, she talked me through procedure. The... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
ABSOLUTELY LOVE LOVE LOVE! 😍 Such amazing quality and the sizing is spot on! Especially for the hoodies! Im an xl and went that bit bigger, because i like clothes baggy, and its perfect! Gorge... See more
Company replied
Ordered a hoodie as a Christmas present just after midnight on 22 Dec 25. Website stated that deadline for guaranteed Christmas delivery had been passed. G&G pulled out the stops even though I didn't... See more
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Bought a burgundy unisex quarter zip for my daughter for Christmas but her mother in law bought her the same one. Had to return it and order another style but no issues at all. Good quality clothes a... See more
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Company details
Written by the company
Clothing and Accessories Store. Unisex clothing Up and coming brand 'Goose & Gander'
Contact info
Unit 1, BS37 6JL, Chipping Sodbury , United Kingdom
- info@gooseandganderltd.com
- gooseandganderltd.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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An excellent company to deal with.
Easy to order, and even easier to send back for an exchange. Much appreciated.
31 December 2025
Reply from Goose & Gander Ltd
Hi Carol,
Thank you for your order and taking the time to share some lovely feedback. It's great to hear you found it easy to order and also exchange. We hope you love your item!
Good quality clothing
Good quality clothing. Prompt arrival and good communication throughout
7 January 2026
Reply from Goose & Gander Ltd
Hi Dawn,
Thank you for your order! we are so pleased to hear you are happy with your purchase
Don't hesitate to buy.
I love everything I have purchased from G& G and this is no exception. The quality is so good like every thing I have bought don't hesitate to buy.
31 December 2025
Reply from Goose & Gander Ltd
Hi Denise,
We appreciate you taking the time to share some lovely feedback. We are so pleased to hear you love your G&G garments :)
Reply from Goose & Gander Ltd
Hi Joanne,
Thank you for your recent order and taking the time to share some feedback! It's great to hear you love your garment
Great quality clothing.
31 December 2025
Reply from Goose & Gander Ltd
Hi T,
Thank you for your order and taking the time to share some feedback!
Excellent customer service
Excellent customer service. Easy and quick to exchange goods in store and online orders received quickly. Thank you
31 December 2025
Reply from Goose & Gander Ltd
Hi Anne,
Thank you for your recent order! It's great to hear you have had a positive experience both in store an online. We hope you love your item(s)
Delivery during Christmas!!!!
Great website, very easy to use and see the products. I ordered in that time between Christmas and New Year, and they delivered int his period as well much to my surprise!
30 December 2025
Reply from Goose & Gander Ltd
Hi Graham,
Thank you for your recent order and taking the time to share some lovely feedback! We are pleased to hear you found our website easy to navigate and your ordered arrived promptly.
The service and delivery were…
The service and delivery were excellent. The product is of high quality and feels comfortable to wear.
6 January 2026
Unprompted review
Reply from Goose & Gander Ltd
Hi Shawn,
Thank you for your order and taking the time to share some feedback. We are so pleased to hear you are happy with your purchase!
Reply from Goose & Gander Ltd
Hi Bernie,
Thank you for your order and taking the time to share some feedback. We are so pleased to hear you are happy with your purchase
Reply from Goose & Gander Ltd
Hi Julie,
Thank you for your order! We are so pleased to hear you love the items you received in your mystery bundles :)
Great service and delivery
Great service and delivery. Good product and comfortable to wear
30 December 2025
Reply from Goose & Gander Ltd
Hi Kate,
We appreciate you taking the time to share some feedback. We are so pleased to hear you are happy with your purchase :)
Disappointed at material quality.
Hi - Everything efficient from ordering to delivery. However I was disappointed with the quality of some of the sweaters for the money that they cost. I am going to send the majority back unfortunately. They did remind me of fruit of the loom jumpers.
30 December 2025
Reply from Goose & Gander Ltd
Hi Karen,
Thank you for your order. We are so sorry to hear you are disappointed with the quality of your sweatshirt. Please do not hesitate to reach out to us via email if you have any questions or concerns
Fantastic quality and great service
30 December 2025
Reply from Goose & Gander Ltd
Hi Sarah,
Thank you for your recent order! It's great to hear you are happy with the quality and service received
Reply from Goose & Gander Ltd
Hi Jackie,
Thank you for your recent order! We appreciate you taking the time to share some lovely feedback. We’re always happy to help and really appreciate your support :)
Great quality products and fast…
Great quality products and fast delivery.
The fleece is soft and cosy, and the joggers are so comfortable. I will definitely be buying more clothing from Goose and Gander.
29 December 2025
Reply from Goose & Gander Ltd
Hi Vicky,
Thank you for your recent order and taking the time to share some feedback. We are so pleased to hear you love your new fleece and joggers!
Reply from Goose & Gander Ltd
Hi Sandra,
Thank you for your recent order! We are so pleased to hear you are happy with your purchase :)
Have purchased previously
Love how well made G&G clothes are, which is why I had to buy more tops! They wash really well and keep their shape!
29 December 2025
Reply from Goose & Gander Ltd
Hi Alison,
Thank you for your recent order! We are so pleased to hear you love all of you G&G garments and hope you love your new tops just as much :)
Reply from Goose & Gander Ltd
Hi Marwa,
We are so sorry to hear you are disappointed with the quality of your item/s. Please do not hesitate to reach out to us via email, if you have any questions or concerns
Lovely quality sweatshirts great colour
Lovely quality sweatshirts great colour so great I have purchased several.
Super fast delivery every time absolutely faultless
29 December 2025
Reply from Goose & Gander Ltd
Hi Nicky,
Thank you for taking the time to share some feedback. We are so pleased to hear you are happy with the quality and quick delivery of your order :)
Country sweatshirt
Had to return first sweatshirt as it was a bit small, their return and exchange policy was great and new sweatshirt arrived super quick. Will buy from them again.
29 December 2025
Reply from Goose & Gander Ltd
Hi Liza,
We appreciate you taking the time to share your experience with us. It's great to hear you found our exchange process quick and easy. We hope the new sweatshirt is the perfect fit :)
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