There was misunderstanding with my order and I didn’t receive it for a few weeks but as soon as they were made aware of the issue I was contacted by Lex who not only got my order made THE SAME DAY and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I found Goodneon via my NAV account and applied for a net 60 back on may 7th of this year( keep that detail in mind) to get a new sign for my shop. I got approved and saw that the order was being proc... See more
did have the site crash on me and didnt show my order placed but was charged was a net 60 so just hope it does reflect that its a net 60 and i paid early i did call and email they did get back to me a... See more
My people over there at Good Neon went ABOVE AND BEYOND for me during my order process!! Good group, family owned, this is where I buy my neon signs!! Thanks ya’ll! -Sean, CUTTLINE HOLDINGS
3.7
Average
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I love my sign it really lights up my…
I love my sign it really lights up my room!
10 November 2025
Unprompted review
Beautiful Custom Artwork and Awesome Service
Thank you so very much Good Neon for exceptional customer service and a beautiful custom piece of Artwork😍
7 November 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.